I use Red Hat Enterprise Linux (RHEL) to manage applications and for system administration. The latest version is Red Hat Enterprise Linux (RHEL) 10, which has AI with Red Hat Lightspeed inside the operating system, where you can write natural language in the terminal. I am using artificial intelligence inside Red Hat Enterprise Linux (RHEL). I am working with Ansible, which is an automation tool from Red Hat. I install Ansible inside Red Hat Enterprise Linux (RHEL) and make many automations.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
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Upgrading a rhel OS 8 to 9
What do you like best about the product?
The technical support and resources are helpful when troubleshooting.
What do you dislike about the product?
The redhat enterprise Linux is awesome and easy to manage.
What problems is the product solving and how is that benefiting you?
It’s help to mitigate and improve efficiency.
Insights are helpful to proactively manage incidents and identify vulnerabilities
What is our primary use case?
How has it helped my organization?
Red Hat Insights helps in monitoring Linux servers, providing CVEs that need updating in the operating system, and giving information about server security.
In the latest release, there are three important new features: Red Hat Lightspeed with AI integration, image mode capability allowing Red Hat Enterprise Linux to be imaged and transferred to another VM, and Quench-key cryptography for enhanced security. The AI integration through Red Hat Lightspeed is particularly significant as it differentiates it from other operating systems.
What is most valuable?
SELinux is valuable for security purposes. SELinux is very good because we can give the correct permissions to the employees.
Red Hat Lightspeed, added in the latest version, and image mode features are also significant features.
What needs improvement?
Red Hat Enterprise Linux (RHEL) is already good and perfect. They can continue to improve the AI features.
For how long have I used the solution?
I have 10 years of experience working with Red Hat Enterprise Linux (RHEL). I worked as an operating system specialist for five years, performing administration tasks such as managing LVMs, users, groups, disks, and performing troubleshooting inside the operating system.
How are customer service and support?
Their support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I worked with SUSE and changed to Red Hat Enterprise Linux (RHEL) because I worked at IBM for five years, and IBM bought Red Hat. All systems were integrated into Red Hat solutions.
SUSE is very similar to Red Hat Enterprise Linux (RHEL), but I prefer Red Hat solutions because their support is much better. I believe that the support and updates from Red Hat are superior. For example, Red Hat has a feature called Red Hat Insights, which allows me to proactively manage incidents and identify vulnerabilities. SUSE does not offer these features.
How was the initial setup?
The deployment is easy.
What was our ROI?
Red Hat saves time with integration with tools such as Ansible for automation.
What's my experience with pricing, setup cost, and licensing?
I am not involved in the pricing, but it is not very expensive.
What other advice do I have?
I would rate Red Hat Enterprise Linux a ten out of ten.
Reduces downtime and works well for enterprise deployments
What is our primary use case?
Our use cases for Red Hat OpenShift revolve around telco environments, where we deploy telco applications using container microservices architectures. We have around 32 to 35 OpenShift clusters, with multiple worker and master nodes running on them, totaling more than 500 nodes across pre-production, test, and various production environments. We onboard different applications onto these OpenShift clusters, which primarily operate in private data centers on bare metal rather than in VMs, since the motive of this client project is to align the telco environment with a cloud-native approach.
What is most valuable?
It enables customers to deploy any type of application. A lot of enterprises are moving to the Linux environment from the Windows environment.
When it comes to development, it saves time because, unlike Windows, you don't require a lot of different things and licenses.
I appreciate the features of OpenShift, particularly its built-in capabilities such as operators and integration with multiple identity providers. Operators eliminate the need for creating helm charts, and considering Kubernetes, which Red Hat OpenShift is built on, the enhancements make OpenShift a preferred choice for many enterprise customers.
What needs improvement?
The documentation and knowledge base for Red Hat Enterprise Linux (RHEL) are quite good, allowing for effective searches, though I would prefer something more interactive.
I have tried the Insight features in Red Hat Enterprise Linux (RHEL), which provide a good overview of clusters, but most customers at the OpenShift level do not opt for the Insights feature for two reasons. Firstly, Insights is specific to individual clusters and does not offer a single pane of glass for multi-cluster environments. Having a centralized Insights feature for multiple clusters would be more appealing, especially for customers managing a fleet of 50 or more clusters.
There is one feature that could significantly enhance our time to market: enabling AI capabilities. For instance, if you have a fleet of Red Hat Enterprise Linux (RHEL) servers, potentially thousands running, they can incorporate a built-in agent that monitors key metrics. This agent would allow us to easily query and track the CPU and memory status of all clusters. Instead of generating traditional reports through Insights, we could leverage AI to curate this information directly. If such features could be included in Red Hat Enterprise Linux (RHEL), it would be a game-changer. There would be no need for external AI solutions; just an integrated AI agent would suffice. This enhancement could help minimize operational costs. From a customer perspective, while capital expenditures (CapEx) are already being handled through Red Hat solutions, we need to focus on reducing operational expenditures (OpEx), especially related to reporting. Even when Insights are generated, someone still needs to analyze them. By incorporating this advanced capability into Red Hat Enterprise Linux (RHEL), they can streamline processes and deliver valuable insights more efficiently.
For how long have I used the solution?
We are using Red Hat Enterprise Linux (RHEL) for our customers. We have been using it at the infrastructure level for more than 10 years. However, we have been using Red Hat OpenShift only for the last two to three years as our container platform.
What do I think about the stability of the solution?
It helps reduce downtime. Overall, it's stable, but it also depends on the type of workload you are running.
What do I think about the scalability of the solution?
It is scalable. For example, creating logical volumes and extending disks is straightforward. This process is quite easy.
How are customer service and support?
Red Hat's support is generally good, but sometimes they take a long time, which can be frustrating for customers, particularly when dealing with products still in development, such as new versions of Red Hat OpenShift. When bugs arise that lack solutions, both customers and Red Hat are searching for answers, leading to delays until new releases are issued.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Ubuntu and CentOS. I find Red Hat Enterprise Linux (RHEL) better than Ubuntu and CentOS.
How was the initial setup?
Its deployment is easy. The number of people required and duration depend on how many servers you're deploying.
We utilize a hybrid environment with some of our customers operating in the public cloud, allowing us to manage both on-premises and cloud infrastructures.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
You can do so much
What do you like best about the product?
What I like best about Red Hat Enterprise Linux (RHEL) is its unmatched stability, security, and support for enterprise environments. RHEL provides a robust and consistent foundation for running critical workloads, whether on physical servers, virtual machines, or in the cloud. Its comprehensive lifecycle support, predictable release cadence, and proactive security updates help reduce downtime and improve system reliability. Additionally, the strong ecosystem of tools, documentation, and certified hardware/software partners makes RHEL a trusted platform for building and managing enterprise-grade applications with confidence.
What do you dislike about the product?
It’s hard to find admins with experience.
What problems is the product solving and how is that benefiting you?
It’s a flexible OS
RHEL experience
What do you like best about the product?
How simple management is, and how effective rhel works in a professional environment.
What do you dislike about the product?
I have not ran into any downsides yet, but RHEL's training courses are too expensive i think.
What problems is the product solving and how is that benefiting you?
How to automate day to day admin tasks.
A highly reliable solution with excellent support and knowledge base
What is our primary use case?
What is most valuable?
The most valuable aspect of Red Hat Enterprise Linux (RHEL) is its reliability. The support is very good.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. It is very easy to search for solutions to problems and apply new features.
What needs improvement?
The main concern is the price.
For how long have I used the solution?
I used Red Hat Enterprise Linux (RHEL) for five years recently, and about ten to twelve years overall. The last time I used it was last year.
What do I think about the stability of the solution?
It's reliable. Red Hat Enterprise Linux (RHEL) did not help much with our uptime or security.
How are customer service and support?
The support with Red Hat Enterprise Linux (RHEL) is good, and it is similar to Oracle.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the bank, we use Oracle Linux, but previously we used CentOS.
How was the initial setup?
It was easy to manage in terms of provisioning and patching. We used other products to update the systems, though I don't remember the name. I had other teams to manage the environment. I was satisfied with the management process and the management experience.
What's my experience with pricing, setup cost, and licensing?
It's expensive.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) a ten out of ten. I would recommend it to others. It is very stable.
Linux Review
What do you like best about the product?
using rpm / dnf for patching and overall package management
What do you dislike about the product?
Gnome is the only GUI option available. I would like more variety like xfce.
What problems is the product solving and how is that benefiting you?
There aren't many issues with the OS. However, there is a comfort knowing that support is available if I am unable to troubleshoot an issue.
Solid and reliable
What do you like best about the product?
Supported and reliable, it just works all the time.
What do you dislike about the product?
Cost, but for what it is it’s reliable..
What problems is the product solving and how is that benefiting you?
Build servers, CAD servers, and a wide array of compute services.
RHEL is rock solid and reliable
What do you like best about the product?
With RHEL you know exactly what you are getting and when you will get it. The steady cadence is so important.
What do you dislike about the product?
Staying current with the latest greatest versions of software is the price you pay to be so stable.
What problems is the product solving and how is that benefiting you?
It’s our server OS for all major workloads
Enterprise support enables building a flexible ecosystem for business
What is our primary use case?
Our use cases for Red Hat Enterprise Linux (RHEL) are diverse; it powers our servers, runs desktops for our development network, as well as some of our production hosts, and we'll see if it expands further.
How has it helped my organization?
Red Hat is giving that level of enterprise support helps us build a Linux ecosystem that makes sense for business.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve pain points by providing tremendous support from our Red Hat representatives.
The flexibility that we get through Red Hat Enterprise Linux (RHEL) and the ability for people to build their own tools as they're working without having to deal with something like PowerShell or hack it through backwards ways in Windows is a real relief.
Interactive Brokers is powered by our workforce, and we have really brilliant engineers, top to bottom, especially our developers. The flexibility that we get through Red Hat Enterprise Linux (RHEL) and the ability for people to build their own tools as they're working without having to deal with something like PowerShell or hack it through backwards ways in Windows is a real relief and something that we couldn't operate without.
We deploy Red Hat Enterprise Linux (RHEL) in both cloud and on-premise environments in a hybrid environment. Currently, our management of Red Hat Enterprise Linux (RHEL) systems when it comes to provisioning and patching has gone through many changes throughout the years. We are currently using KVM. We're exploring OpenShift and some other options, and I am satisfied with that management experience.
Security requirements were considered before choosing Red Hat Enterprise Linux (RHEL). We've been primarily with Red Hat for a very long time, and security concerns have kept us with RHEL throughout the years as we have not been comfortable with anything else.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy effectively, and many of the options I've seen at the conference will make spreading out into the cloud without compromising our on-premise systems more convenient than it might be with another distro. I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very strong; the customer relations management, support, and the fact that it's an open-source platform gives you huge clarity versus Microsoft or some other type of closed environment.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by providing more support for on-prem. As you go by industry by industry, the more regulation and control you need over your data, the more precious data sovereignty becomes, and being able to work in a hybrid environment with a push in that direction would be better.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for 11 years now, and our company has been using it for maybe close to 20 years at this point.
What do I think about the stability of the solution?
The stability and reliability of Red Hat Enterprise Linux (RHEL) are very good. It's not throwing out mystery patches that break things constantly, as certain other server solutions do, so that stability has been strong because we can say we don't need that patch now, and review them on their own merits. We are looking forward to RHEL 10.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales to the growing needs of our company excellently, and the scalability is a big draw.
How are customer service and support?
The customer service and technical support of Red Hat Enterprise Linux (RHEL) has been wonderful so far. The community is a never-ending well of support, and my personal experiences with our customer relations manager have just been top notch.
I would rate the customer service for Red Hat Enterprise Linux (RHEL) as a solid ten out of ten. I have less experience needing their support for technical issues. Just as a partner, it has been very strong.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions in our Red Hat Enterprise Linux (RHEL) journey. There have been arguments this way or that, however, they've never been enough to dislodge us. We do run Windows and other things. That said, our whole program base and everything we do back and front relies on having an enterprise Linux solution.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the appreciation of being a Linux shop with enterprise-level support, enabling us to keep it up. Trying to imagine running a worldwide company purely on free open-source software would be wholly unsustainable and require unfathomable levels of worker hours, so having the power and flexibility of a Linux ecosystem with that level of enterprise support makes it all work.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
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