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Relational Junction - BYOL

Sesame Software | 6.2.1

Linux/Unix, Red Hat Enterprise Linux rhel - 64-bit Amazon Machine Image (AMI)

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External reviews

28 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Abdel Ezer C.

Review for Relational Junction

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Application setup was easy and support has been very helpful. Replicating salesforce data to and from the local database is so simple. Creating config files and replication instances which set up the replication is very easy.
What do you dislike about the product?
Sometimes the replication is slow, sometimes it's not. I think it depends in the setup of the config and replication files. I always ask for the support's help whenever an error comes up. Also, updating tables with changes from their salesforce counterpart (fields, datatype, size) is not easy.
What problems is the product solving and how is that benefiting you?
Transferring of data from Salesforce to our local database is easier, which we can modify or update.
Recommendations to others considering the product:
RJ is great and complete product as an ETL tool. Very easy to use and also have a great support. We use RJ to mirror Salesforce and sync data to our SQL. It works great. Whenever you have issues you can ask for the support and they response fast.


    Hospital & Health Care

Still in use after two years

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
This product was easy to install and configure, and the support staff knowledgeable.
What do you dislike about the product?
The administrative interface was not intuitive.
What problems is the product solving and how is that benefiting you?
It provides an excellent interface between our users and our datawarehouse


    Bhupesh K.

Performance wise

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
It's load the data very fast from salesforce
What do you dislike about the product?
Everything is good and it's working very effectively.
What problems is the product solving and how is that benefiting you?
Data is available to business users very effectively.


    Insurance

Let us take a big leap forward

  • April 05, 2018
  • Review provided by G2

What do you like best about the product?
Using Relational Junction to dump our Salesforce data into a SQL databasae let us easily and quickly have it available to report on and to use in our on-line portals.
What do you dislike about the product?
Very occasionally we have to manually refresh the data.
What problems is the product solving and how is that benefiting you?
Data is now available to all of our programmers, not just the couple of Salesforce folks. It's allowed us to make our commission payments more accurate. It's allowed us to pair Salesforce data with other data and present it on our portals.


    Insurance

Helped expand our capabilities

  • June 29, 2017
  • Review verified by G2

What do you like best about the product?
We can easily get to Salesforce data for reporting now. Also, once the data was so readily available the programmers started finding lots of uses for the information.
What do you dislike about the product?
Not as much recently but we used to have to wipe out the mirror database and start from scratch to get the software to update the data.
What problems is the product solving and how is that benefiting you?
- reporting
- apps that need to combine Salesforce data with data from other system(s)
- ad hoc data mining


    Pete C.

Great product for working with your Salesforce data

  • June 21, 2017
  • Review verified by G2

What do you like best about the product?
It's super configurable so we have very granular control over which fields get synced between Salesforce and the database, in which direction, and how often. And I can manipulate the data in the database and sync it back to Salesforce much more easily that I could have performed the same manipulation in Salesforce directly.
What do you dislike about the product?
I'm not that keen on the GUI provided but it's completely configurable via command line and config files, which I prefer anyway, so I'm happy.
What problems is the product solving and how is that benefiting you?
Simply being able to access and manipulate our Salesforce data in a relational database has made a world of difference to us. Salesforce is great for lots of things, but a general purpose database it isn't. Relational Junction bridges the two worlds very, very nicely.
Recommendations to others considering the product:
It can be a little complex to set up but it's very powerful; I tried other solutions and this is by far the best and most flexible. Their support is OUTSTANDING if you ever have and issue or just need a little guidance. They really do stand behind the product and are very responsive.


    Executive Office

Use RJ4SF for Data Integration

  • December 06, 2016
  • Review provided by G2

What do you like best about the product?
There are a few good features with the products but there are now many products out there that are far more compelling and effective.
What do you dislike about the product?
Management team is a joke- poor company culture and they have no respect for customers and do not take responsibilities for their inferior product quality. Some of our team members have tried to contact them for serious production issues and they didn't bother to respond until it's almost renewal time.

According to their CEO, their CTO is also a developer who at times breaks the products in a haste to fix a problem. Quality isn't a strong suit.

Our support team spends insane amount of time addressing data integrity issues caused by the integration tool on a daily basis.
What problems is the product solving and how is that benefiting you?
Direct and frequent data integrations for apps and backend DB.
Recommendations to others considering the product:
Company culture, service and price. RJ4SF is a finicky product and very expensive. There are a lot of great products out there that are far more mature and much more superior customer support at a lower cost.


    Andrew R.

Data-warehouse Tech Lead

  • December 06, 2016
  • Review verified by G2

What do you like best about the product?
Easy configuration and downloading a large amount of data out-of-the-box
What do you dislike about the product?
lack of status, progress in UI. Many places where logs are located
What problems is the product solving and how is that benefiting you?
Building data warehouse


    Legal Services

Releasing data from the cloud into RDBMS

  • December 02, 2016
  • Review verified by G2

What do you like best about the product?
The access to NetSuite data in raw data form beats the hell out of using the NetSuite API in terms of both performance and flexibility. As far as I know, Relational Junction has the only solution out there that will allow you to back up all your NetSuite objects and data into a relational database. That capability helps us not only with reporting, but also with compliance around DR for larger customers.
What do you dislike about the product?
Inconsistent turn around on issues from support - there are only a few people in the company and only one or two who write the code and support the product, so it can take a good deal of time to solve issues.
What problems is the product solving and how is that benefiting you?
Reporting on key performance indicators and financial performance across numerous record types, which is not possible in Native NetSuite. Before we implemented Relational Junction for NetSuite (RJ4NS), there was not way for us to tie together related data that spanned more than two record types. Saved searches were not getting it done for us. RJ4NS allowed us to automate our EDI billing, to provide actionable intelligence to our office managers across the company for day to day operations, and, to develop customer profiles that we can use for sales and marketing to increase revenue.
Recommendations to others considering the product:
If you need a full BI layer, RJ4NS is not the product for you - this tool allows you to back up all your NS objects into a relational database then query them with as many parameters as you can specify via SQL. You still have to do the transformation of this data into actionable information.


    Transportation/Trucking/Railroad

Relational Junction sync with Salesforce

  • December 02, 2016
  • Review verified by G2

What do you like best about the product?
1. The Relational Junction setup and interface is very easy to use. I've been able to apply filter for uploading to ensure certain fields are not updated, schedule downloads to highly used objects are more frequently updated while less critical objects and my ability to manage the database as needed for my business.
2. The audit feature is AMAZING. I have a ton of certainty that all the data has been processed and when we have issues the audit function cleans up the discrepancies.
3. The price is very affordable when looking at other options like Heroku
What do you dislike about the product?
The notifications when the system hangs (doesn't have any errors) is lacking. I would like to have the ability to set a timeframe that the system should be in "running" mode. If the time is exceeded I should get a notification so I can login and make sure the system isn't having issues.
What problems is the product solving and how is that benefiting you?
RJ has allowed us to process the sales processed in Salesforce without the fear of data loss. Before we used the Salesforce API which could get behind or sync transactions out of order. Additionally the core analytics of Salesforce just didn't meet our needs. This product provides access to the data so we can use on our systems to generate reports and analysis.
Recommendations to others considering the product:
Pricing, pricing, pricing. RJ is feature rich with a low annual cost overhead.