Patchworks
PatchworksReviews from AWS customer
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Patchworks Partner - so easy
What do you like best about the product?
The Patchworks product is technically sound, with a brilliant user interface to boot. It is not often you have both in the same product.
What do you dislike about the product?
There could always be more pre-built connnectors.
What problems is the product solving and how is that benefiting you?
Patchworks allows us to expand our current tech stack capabilities by offering a flexible iPaas solution to integrate our software with 3rd party solutions.
Great ipaas - a quick, powerful and scalable integration service!
What do you like best about the product?
The saas nature of the solution, the scalability, the number of services that are natively integrated, the number of complex outcomes that can be achieved with the visual editor of connections.
What do you dislike about the product?
Nothing to regret, I hope that they will integrate in time more and more third-party solutions.
What problems is the product solving and how is that benefiting you?
Patchworks simplifies the plethora of connectors and integrations, letting the merchant orchestrate the whole data flow between the ecommerce and the rest of the tech stack.
It does it in a reliable way, it reduces the touchpoints and it grows with the project.
It does it in a reliable way, it reduces the touchpoints and it grows with the project.
A new world of opportunity to leverage technology and serve businesses efficiently.
What do you like best about the product?
Patchworks offers a great portfolio of integrations and are working towards many more.
What do you dislike about the product?
As with any other platform, there is a learning curve to grasp BAU tasks.
What problems is the product solving and how is that benefiting you?
Our business had a legacy integration lacking documentation and specialist support. With Patchworks, our internal teams can be empowered to monitor, control and leverage technology for existing applications as well as having an opportunity to manage future integrations with ease.
Great iPaaS! Empowering businesses to take control and gain visibility of their integrations
What do you like best about the product?
We went through a large greenfield transformation in 2021 and Patchworks played a key role in supporting this complex implementation.
Their iPaaS offering (which, has been upgraded since the implementation) and their Project Manager helped us get the transformation over the line as well as provide critical go live support.
Their new platform goes a long way in placing them as one of the best integration platforms out there. It provides great visibility of your services as well as easily accessible run logs to check failed imports so that that you can remedied issues with speed. It also allows you to create your own integrations in an intuitive way, however this may require someone with a technical background, especially if you require customisations (but this is true across all offerings of this type).
Their iPaaS offering (which, has been upgraded since the implementation) and their Project Manager helped us get the transformation over the line as well as provide critical go live support.
Their new platform goes a long way in placing them as one of the best integration platforms out there. It provides great visibility of your services as well as easily accessible run logs to check failed imports so that that you can remedied issues with speed. It also allows you to create your own integrations in an intuitive way, however this may require someone with a technical background, especially if you require customisations (but this is true across all offerings of this type).
What do you dislike about the product?
Previously. Patchworks implemented their solution in-house, which was great for us as they knew their product intimately. However, they now only offer the iPaaS product and you would need to go through their partners/agencies to actually implement the software.
This is a sign that they are growing and their product is popular, therefore they just can't take on all of the work themselves.
This is a sign that they are growing and their product is popular, therefore they just can't take on all of the work themselves.
What problems is the product solving and how is that benefiting you?
Patchworks is integrating our website, ERP and warehouses. This is all managed under one product (instead of having custom integrations or using seperate integration platforms) that lends itself to easily developing the microservices we need.
It is also providing an accessible platform through which issues can be easily identified and remediated to ensure business operations are not impacted.
It is also providing an accessible platform through which issues can be easily identified and remediated to ensure business operations are not impacted.
World Leading SaaS iPaaS
What do you like best about the product?
Lots of prebuilt connectors to get you started, that can all be edited and cusomtised, Patchworks is extremely simple to use and get going with a very intuitive user interface.
What do you dislike about the product?
It can be difficult to integrate into some legacy on premise applications.
What problems is the product solving and how is that benefiting you?
Patchworks has moved integration work from just being a developer lead activity to something that we have been able to share more widely amongst the team
Effortless Integrations with Exceptional Support
What do you like best about the product?
Patchworks excels at simplifying complex integrations, especially between platforms like Shopify and legacy ERPs. The low-code interface is intuitive and allows for rapid setup and management of integrations, which has saved us significant time and effort. Additionally, the customer support is top-notch, with the team readily available to assist with any issues, making the entire process smooth and efficient.
What do you dislike about the product?
While Patchworks is user-friendly, more complex integration scenarios may still require the involvement of a developer to write custom scripts. This can add a layer of complexity for non-technical users who might not have the necessary skills. However, the platform does provide flexibility in scripting languages, which is a helpful feature.
What problems is the product solving and how is that benefiting you?
Patchworks is solving the problem of complex data integrations between disparate systems. It provides a solid, reliable base that eliminates the need to build custom integrations from scratch. This not only saves us considerable time on projects but also reduces costs and increases efficiency across our operations.
The best Integration Platform as a Service for retail
What do you like best about the product?
Patchworks enables retailers to confidently integrate the myriad elements of the tech stack from the customer facing technology online and instore, through to the tools and resources their teams, suppliers and partners are using in their back office. Furthermore, their product has grown up with a range of high volume businesses, meaning that they're uniquely placed to robustly support retailers during peak trading periods.
As an integration partner of Patchworks we love their WYSIWYG editor and the ability it gives us to rapidly help clients and deploy new integrations for them. We also love the fact that beacuse, as a product, it is easy to use, yet powerful, we can focus on adding value and delivering on more complex edge cases for clients, whilst they're not locked into relying on us to explain their 'magic box' to them. They can take as much (or as little) ownership of the platform as they want to.
As consultants and engineers, the more we know about the products and tools we leverage for our clients the better and Patchworks' approach is excellent. They provide comprehensive online documentation that is updated regularly and they openly share what's new and what's changed via their release notes. Their leadership team also go out of their way to spread that knowledge and to share their own content around new use cases, endpoints and integration approaches, which is invaluable.
Patchworks' blueprints enable us to generate and deploy proof of concept and customised integrations for our clients quickly and easily and also provide us with a route to collaborate with Patchworks and the rest of their Integration Partner community on providing retailers with public blueprints for common use cases that they can install and leverage in a single click.
As an integration partner of Patchworks we love their WYSIWYG editor and the ability it gives us to rapidly help clients and deploy new integrations for them. We also love the fact that beacuse, as a product, it is easy to use, yet powerful, we can focus on adding value and delivering on more complex edge cases for clients, whilst they're not locked into relying on us to explain their 'magic box' to them. They can take as much (or as little) ownership of the platform as they want to.
As consultants and engineers, the more we know about the products and tools we leverage for our clients the better and Patchworks' approach is excellent. They provide comprehensive online documentation that is updated regularly and they openly share what's new and what's changed via their release notes. Their leadership team also go out of their way to spread that knowledge and to share their own content around new use cases, endpoints and integration approaches, which is invaluable.
Patchworks' blueprints enable us to generate and deploy proof of concept and customised integrations for our clients quickly and easily and also provide us with a route to collaborate with Patchworks and the rest of their Integration Partner community on providing retailers with public blueprints for common use cases that they can install and leverage in a single click.
What do you dislike about the product?
There's nothing we dislike about Patchworks or their platform. But that's not say it's perfection, and at the time of writing, Patchworks would be even better if:
- Patchworks' error reporting and logging is excellent, especially the ability to review payloads at each step of a process flow to diagnose the root cause of an issue. Overall reporting on daily running could be improved, particularly with regards to operational dashboards and traffic lighting for specific data types, processes and - as a partner - clients.
- For retailers that are starting out on Patchworks with an App, or on their Standard plan, there could be more clarity with regards to how costs may develop as the complexity of their integrations grows and / or they process more transactions and data on the platform.
- Patchworks' error reporting and logging is excellent, especially the ability to review payloads at each step of a process flow to diagnose the root cause of an issue. Overall reporting on daily running could be improved, particularly with regards to operational dashboards and traffic lighting for specific data types, processes and - as a partner - clients.
- For retailers that are starting out on Patchworks with an App, or on their Standard plan, there could be more clarity with regards to how costs may develop as the complexity of their integrations grows and / or they process more transactions and data on the platform.
What problems is the product solving and how is that benefiting you?
Replacing manual processes.
Replacing automated processes that can't cope with spikes in volume and / or constant high volumes.
Automating and integrating disparate systems through the retail technology stack, from front-end (eCommerce and Point of Sale) through to business management (ERP, OMS, Accounting) and onto Suppliy Chain (PLM, PIM etc..).
Providing retailers with the ability to maintain and extend their own system integrations.
Replacing automated processes that can't cope with spikes in volume and / or constant high volumes.
Automating and integrating disparate systems through the retail technology stack, from front-end (eCommerce and Point of Sale) through to business management (ERP, OMS, Accounting) and onto Suppliy Chain (PLM, PIM etc..).
Providing retailers with the ability to maintain and extend their own system integrations.
Makes integration easy!
What do you like best about the product?
Patchworks makes complex integrations a thing of the past. Yes there is an investment at the outset to implement it, but once in place changing endpoints or flows of data is really straightforward. The team at Patchworks are always on hand to advise and help too, so here's to a successful partnership.
What do you dislike about the product?
SO far there is nothing to dislike about the platform, so all good.
What problems is the product solving and how is that benefiting you?
Patchworks helps makes the pain of complex integrations a thing of the past. Once implemented, it look so easy to change flows and connection end points.
Best eCommerce integration solution
What do you like best about the product?
Flexible, no-code needed, great piece of tech. Always recommend them when I work with ecommerce brands especially when they choose to go composable and want to integrate fast with a modern IPaaS.
What do you dislike about the product?
They previously were implementing solutions themselves, which meant they couldn't take all the work from the high demand they had. They've now switched to a true SaaS product and have SIs implement which speeds up the process and means they can take on more project.
What problems is the product solving and how is that benefiting you?
Fast integration to tools that don't have an OOTB integration.
The most versatile iPaaS Platform on the market
What do you like best about the product?
Flexibility, Support, Team, Tech stack, Roadmap of the product, Patchworks partner support
What do you dislike about the product?
Maybe build more automation and out the box integrations
What problems is the product solving and how is that benefiting you?
Middleware for ERP integration with eCommerce platforms like Shopify
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