Patchworks
PatchworksReviews from AWS customer
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Great experience with Parchworks!
What do you like best about the product?
We've recently used Patchworks for a recent integration project with one of our ecommerce clients integrationing into a legacy ERP for stock, orders etc
The team offered great support and helped us solve a number of tricky set up issues pertaining to our clients requirements.
The nature of it's lo code, no code architecture allows for a combination of both developer and non developer teams to work together.
The team offered great support and helped us solve a number of tricky set up issues pertaining to our clients requirements.
The nature of it's lo code, no code architecture allows for a combination of both developer and non developer teams to work together.
What do you dislike about the product?
There's a learning curve like any software and we were an early vendor to adopt their new lo code tech stack and lean into their go to maket strategy where it's vendor led, vs project delivery by the internal patchworks team. This meant both sides leaning into a collaborative approach to delivery. We are now very confident with both the platform and best practice approaches to integration.
What problems is the product solving and how is that benefiting you?
Data transfer and mapping ipass solution. Solves a complex integration project that would otherwise require custom software.
Fully featured iPaaS
What do you like best about the product?
Exactly what is needed in the market right now. Ideal for SMEs and Enterprises who need to connect different systems with agility. No-code needed; helpful for me!
What do you dislike about the product?
A slight learning curve with the more advanced features, but the team are on hand to help with any quieries.
What problems is the product solving and how is that benefiting you?
Integrating the multiple systems needed for a successful eCommerce proposition.
Highly Effective Shopify-Centric iPaaS
What do you like best about the product?
Patchworks helps us integrate Shopify with almost every third-party system used by our clients. Historically this has been a pain-point for Swanky's clients, and typically required custom middleware which introduced both risk and complexity to platform migration projects.
Our technical teams enjoy working with Patchworks' product and teams. We are well aligned at a partnership level and very pleased with the positive impact that working with Patchworks is having for both our clients and our own business.
Our technical teams enjoy working with Patchworks' product and teams. We are well aligned at a partnership level and very pleased with the positive impact that working with Patchworks is having for both our clients and our own business.
What do you dislike about the product?
There is some prevailing negative market sentiment about previous versions of Patchworks' product. We're not seeing the same issues in the (excellent) new product, but are having to do some additional educational work to clarify that the new platform is different from the legacy offering.
What problems is the product solving and how is that benefiting you?
Integrating multiple commerce systems quicker, at lower cost, with greater levels of automation. This is saving time and money for our clients, accelerating overall platform migration projects, and creating efficiency and scalability in clients' operational systems.
Our team was able to deliver complex integrations using Patchworks in a very short time frame.
What do you like best about the product?
The best feature of Patchworks is its user-friendly, no-code interface for quick integrations.
What do you dislike about the product?
Occasionally there can be a learning curve when navigating some of the more advanced features, and integration setup might require technical assistance for more complex systems.
What problems is the product solving and how is that benefiting you?
Patchworks solves integration and data synchronization issues between various business systems. This benefits us by streamlining processes, reducing manual data entry errors, and enhancing overall operational efficiency.
Easy to use, fully featured iPaaS
What do you like best about the product?
Patchworks is very easy to use. It does what I need it to do with a minimum of fuss and they have a lot of prebuilt connectors. Making your own connector is pretty easy.
What do you dislike about the product?
They could use more connectors and more documentation.
What problems is the product solving and how is that benefiting you?
Orchestrating the integration of multiple products for ecommerce businesses
World leading iPaaS
What do you like best about the product?
The lates version of the Patchworks product is as feature rich as any on the market. Having been a user of the old platform, I can categorically state that the efficiencies gained by using the latest platform are huge. it can chop a month off a 3 month project, comfortably. The rich UI and low code approach to configuration also means it is simple to guide customers through, which is hugely valuable, particularly during UAT. Requirements translate to visual flows, that a customer can understand and sign off on.
Beyond the platform, the business is one of the most approachable in its class. Many iPaaS platforms, and platforms within the wider ecommerce tech vendor ecosystem can be slightly 'faceless' at times. With Patchworks, we have a direct relationship that goes deep into the professional services team, giving us an unbeatable access to help, when needed.
Patchworks also embrace the feedback loop we provide, in order to help with product roadmap improvements, which is hugely valuable to us.
In summary, we would not be able to function half as well right now, without the Patchworks platform or relationship. It is that simple.
Beyond the platform, the business is one of the most approachable in its class. Many iPaaS platforms, and platforms within the wider ecommerce tech vendor ecosystem can be slightly 'faceless' at times. With Patchworks, we have a direct relationship that goes deep into the professional services team, giving us an unbeatable access to help, when needed.
Patchworks also embrace the feedback loop we provide, in order to help with product roadmap improvements, which is hugely valuable to us.
In summary, we would not be able to function half as well right now, without the Patchworks platform or relationship. It is that simple.
What do you dislike about the product?
We are still working through some of the commercials as the platform and some of the partnership opportunities are fast flowing and ever increasing. Over time, some of this will hopefully become more boiler plate between us. Part of the evolution of the new model.
What problems is the product solving and how is that benefiting you?
We are a specialist integration agency, using iPaaS middlewear to integrate disperate systems. Therefore Patchworks platform is one of the central facilitators to our agency offering
Huge time saver for our teams!
What do you like best about the product?
We just completed quite a complex integration between a legacy ERP and Shopify Plus using Patchworks and it saved us a huge amount of time on the project. We had a site on Shopify with 7 instances and instead of having to write 7 different integrations, we could write one and share it across each stores. The beauty is, when we update one instance of the integration, all the others get updated!
The UI is really easy to use and makes finding things really easy. The run logs are super useful in being able to debug your flows and there's a range of pre-built shapes you can use to help build out your flows.
We got up and running really quickly with the pre-built Shopify connector which had all the endpoints available to us and when we needed a new connector creating for our legacy ERP, the Patchworks team created it for us!
Overall the best thing I can say about Patchworks is the support we've receieved throughout our project. We were stuck on an issue and couldn't figure out where the problem was - we jumped on a call with their support team and it was solved in half an hour!
The UI is really easy to use and makes finding things really easy. The run logs are super useful in being able to debug your flows and there's a range of pre-built shapes you can use to help build out your flows.
We got up and running really quickly with the pre-built Shopify connector which had all the endpoints available to us and when we needed a new connector creating for our legacy ERP, the Patchworks team created it for us!
Overall the best thing I can say about Patchworks is the support we've receieved throughout our project. We were stuck on an issue and couldn't figure out where the problem was - we jumped on a call with their support team and it was solved in half an hour!
What do you dislike about the product?
Although the platform is low code / no code, if you need to do any complex stuff then you still need a developer to write custom scripts, as was our case. However the script engine lets you use whichever language you like which is super helpful.
I'd say that if you have a really straightforward integration between two platforms, most people could use the platform with a bit of training but if you need anything custom or complex, you will need a developer. That's not a Patchworks issue really as it can't write code for you but it's to bear in mind that if you have a complex integration to work on, Patchworks isn't a silver bullet but it will help you in so many other areas.
Roadmap suggestion for the PW team - integrate AI to write code for you, then it would truly be no code/lo-code!
I'd say that if you have a really straightforward integration between two platforms, most people could use the platform with a bit of training but if you need anything custom or complex, you will need a developer. That's not a Patchworks issue really as it can't write code for you but it's to bear in mind that if you have a complex integration to work on, Patchworks isn't a silver bullet but it will help you in so many other areas.
Roadmap suggestion for the PW team - integrate AI to write code for you, then it would truly be no code/lo-code!
What problems is the product solving and how is that benefiting you?
Removing complexity of integrations, providing us with a solid base to work from and stops us having to reinvent the wheel when integrations already exist.
Massive time saver for us on projects!
Massive time saver for us on projects!
The game changer.
What do you like best about the product?
We work with patchworks on a number of projects and it's brilliant to have a parnter iPaas that works for even the most complex process flows.
What do you dislike about the product?
We honestly find working with the team very easy in every way.
What problems is the product solving and how is that benefiting you?
Our clients use patchworks to connect their SHOPLINE system to mostly downstream tools.
User friendly and wide of range of integrations
What do you like best about the product?
Easy to setup integrations with a BigCommerce and varitey of different solutions. Continous updates with new tech partners. User friendly for non technical users, which makes implementation a lot more simipler. Great customer service when needed.
What do you dislike about the product?
Their UI could use some minor improvements, but nothing major
What problems is the product solving and how is that benefiting you?
Connecting/ mapping multiple solutions, without having to custom build each of the integration.
Powering Connections and Simplifying Integrations
What do you like best about the product?
Patchworks empowers our customers by simplifying integrations and maintaing connections with 3rd party systems. Rapdily reducing the time to value by allowing non-technical users to create process flows and do away with point to point vendor specific apps.
Using the Patchworks integration platform as a service (iPaaS) not only saves time, it also reduces implementation costs and ongoing maintaince fees.
Our customers can use Patchworks to automate and manage the flow of data across their entire ecosystem and support any type of integration scenario, not matter how complex.
Using the Patchworks integration platform as a service (iPaaS) not only saves time, it also reduces implementation costs and ongoing maintaince fees.
Our customers can use Patchworks to automate and manage the flow of data across their entire ecosystem and support any type of integration scenario, not matter how complex.
What do you dislike about the product?
The Patchworks platform is too simple to use, therefore making it hard to charge customers for what would otherwise be complex integrations projects.
What problems is the product solving and how is that benefiting you?
Connecting 3rd party Seller data to Operator platforms, allowing for rapid onbaording and simple data transfer
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