Hiver
HiverReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,277 reviews
from
External reviews are not included in the AWS star rating for the product.
Easy to use and more organization for team work
What do you like best about the product?
I like the organization of it including the ability to add tags and notes to emails allowing for other colleagues to see information easily.
What do you dislike about the product?
I think it can sometimes be a little sllow, but very rare
What problems is the product solving and how is that benefiting you?
sorting emails into queues
adding relevant tags
providing email templates.
adding relevant tags
providing email templates.
Very useful and efficient with easy automations settings
What do you like best about the product?
It is quite flexible and the fact that I don't see to use another platform to check and assign statuses to our emails. It can all be done via gmail itself.
What do you dislike about the product?
There are some things which can be improved. For example, closed emails can have different color so that it is instantly visible. Also, hoping in the future it will allow for whatsapp business integration also like wati etc.
What problems is the product solving and how is that benefiting you?
The fact that we can use a shared inbox with multiple users and update statuses and leave notes is very useful. We experiemented with various options and this one worked best for us with least amount of disruption as it was within the gmail inbox itself.
Good product
What do you like best about the product?
Mail Assignment, Analytics, Mail tags, mail open and close. if want to describe can say very good and helpful software i have ever used
What do you dislike about the product?
Response time report having some issues.
What problems is the product solving and how is that benefiting you?
Its solve all email management system. its very useful for helpdesk mail assignments and all. its very good software i have ever used for shared inbox and checking the assignment
One of the Best Email Managenet Tools
What do you like best about the product?
Hiver Analytics on Users & tagging feature is great
What do you dislike about the product?
Did not find anything to dislike. but sometimes pricing feels a bit high side.
What problems is the product solving and how is that benefiting you?
Responding to querries quickly & team productivity have been enhanced
Superb features for mail and ticketing tool
What do you like best about the product?
Logical analysis of team members to analyze the efficiency
What do you dislike about the product?
Nothing much, all the features are up to date.
What problems is the product solving and how is that benefiting you?
For checking the team pending mail and analyzing the efficiency of each team members.
Great Product for Small teams to medium teams
What do you like best about the product?
Task assignment and analytics based on the tags assigned.
What do you dislike about the product?
Auto assignment is too costly and should be available in the same solution.
What problems is the product solving and how is that benefiting you?
I have a team of 13 people and I am easily able to manage their tasks using a shared email inbox which helps me analyze and assign each user tasks specifically.
Amazing ticketing and mailing tool with all the advanced features
What do you like best about the product?
Logical analysis of team members for depth analysis.
What do you dislike about the product?
Nothing much may be on rarer occasions; it takes time to log in.
What problems is the product solving and how is that benefiting you?
Assigning mail and checking which member has having how much pending mail to resolve.
Hiver is invaluable to our team!
What do you like best about the product?
Anyone can leave notes rather than long email trails, total transparceny as we can all see everyones comments. The ability to tag emails and chnage to pending and closed is a wonderful feature which realy helps organise our inboxes
What do you dislike about the product?
I haven't come across any downsides. I love Hiver
What problems is the product solving and how is that benefiting you?
Being able to assign and use the pending feature is great
Hiver is the best!
What do you like best about the product?
Hiver makes our roles so much easier and keeps our busy inbox manageable. We always know where we are up to.
What do you dislike about the product?
Nothing at all! We have found everything about Hiver beneficial.
What problems is the product solving and how is that benefiting you?
Hiver helps to organise our shared inbox and ensure we are assigned what is important to us, and liaise through the notes.
We love the product in our team, it helps distribute tasks very efficiently and effectively.
What do you like best about the product?
Being able to assign emails to different team mebers and seeing how much work everyone has to complete.
What do you dislike about the product?
I wish it were easier to see the emails in my main inbox, as I do sometimes forget to check the 2nd inbox.
What problems is the product solving and how is that benefiting you?
Sharing an inbox and assisting while staff members are out of the office for the day
showing 511 - 520