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Easy to use and very intuitive
What do you like best about the product?
Absorb is so easy to use. They guide you through every step of implimentation. You could pick amy LMS but Absorb stands alone with their commitment to every individual client.
What do you dislike about the product?
The biggest downside to using Absorb is the depths that you can customize your LMS. You could spend hours designing the LMS and creating dashboards for every circumstance. Be careful and set a goal for your launch, you can always go back and create more later.
What problems is the product solving and how is that benefiting you?
Absorb is solving the issue of employee training as well as managing empoyee caseloads and data tracking.
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New Absorb User
What do you like best about the product?
I like that Absorb has both the create side and LMS side built into one product.
What do you dislike about the product?
There is a lot to learn, not that I dislike that but it can get a little overwhelming at times.
What problems is the product solving and how is that benefiting you?
Our courses in our old LMS were very boring, Ithink Absorbs features will help keep our learners engaged.
Easy to use and great support from Absorb team.
What do you like best about the product?
It is easy to use and has the ability to support several different initiatives within our company.
What do you dislike about the product?
I don't find the reporting function to be easy to use.
What problems is the product solving and how is that benefiting you?
Continuous improvements to make administering the system easier (ie. manager experience).
Great Onboarding Support
What do you like best about the product?
I like that the LMS configured to work with elements we already use regularly -- YouTube, Power Point, etc. Also, even without those, Absorb is packed with features to set up robust classes rather easily from scratch. It feels like they've already thought of everything.
What do you dislike about the product?
As with all new software, there is definitely a learning curve. I've really appreciated their onboarding training system to guide our team through the tricky stuff. Unlike other software we've recently purchased for our office, this onboarding training was included in the purchase cost. That has been great.
What problems is the product solving and how is that benefiting you?
We have a complex software program that takes some time for users to master. The trainings can go long and deep, and the content can be tedious. Absorb provides a way for us to offer that training in a way that stays vibrant and engaging, as well as a way to keep track of our customer's progress and certifications.
Amazing organization and onboarding!
What do you like best about the product?
The organization! The organized onboarding process helped create a smooth and quick learning program
What do you dislike about the product?
The amount of detail was amazing to know and learn but i think we'll save that for the very end since we're on such a short time frame of publishing :) amazing detail editing though!
What problems is the product solving and how is that benefiting you?
Teaching our software to people that we can't teach in person!
Absorb for the Win!
What do you like best about the product?
The customer service team! The ease of navigation around the platform. Continuous improvements.
What do you dislike about the product?
Mass uploading users & departments. Not a constant bother, but cumbersome initially.
What problems is the product solving and how is that benefiting you?
Absorb is able to host our courses and provide us with data.
Robust, flexible, enterprise-level platform supported by an excellent team
What do you like best about the product?
Absorb LMS does everything we need it to. We offer virtual instructor-led training, live event training, self-paced courses, and certification exams to tens of thousands of learners each year, including employees, customers, college students, and the general public. Absorb suits our needs today and is a platform that we aren't likely to outgrow anytime soon as we rapidly scale our learner base and training offerings.
One of the things I like most about Absorb LMS is that many Admin pages are laid out in a table format with robust filters, sorting, and column customization. These layouts can be saved and shared, exported as .csv or Excel, and it's easy and intuitive to drill down and perform actions from these pages. I love the visibility and ease-of-use these layouts provide. Absorb's reporting is good, but not having to run reports because I have exportable data visible in the UI is even better.
Courses and Curricula (learning paths) are not treated as completely separate objects, and actions that can be taken at the Course level are usually possible at the Curricula level, and vice-versa. They can easily appear in reports together as well, and the there's good visibility on the Course / Curricula relationship within the UI.
Our Absorb CSM and the Support team are knowledgeable, professional, and prompt with replies. It's been a wonderful vendor relationship.
Absorb suits all of our audiences - customer onboarding and certification, employee compliance and professional development, and a publicly-available program for college students and job seekers.
We've had no issues with performance, we successfuly leverage many of the available integrations, and the APIs serve our purposes when we need them.
Absorb has a modern look and feel both from the learner and admin views, there's a large amount of functionality laid out in an intuitive way, and it doesn't have the learning curve or limitations I've encountered with other LMS platforms.
One of the things I like most about Absorb LMS is that many Admin pages are laid out in a table format with robust filters, sorting, and column customization. These layouts can be saved and shared, exported as .csv or Excel, and it's easy and intuitive to drill down and perform actions from these pages. I love the visibility and ease-of-use these layouts provide. Absorb's reporting is good, but not having to run reports because I have exportable data visible in the UI is even better.
Courses and Curricula (learning paths) are not treated as completely separate objects, and actions that can be taken at the Course level are usually possible at the Curricula level, and vice-versa. They can easily appear in reports together as well, and the there's good visibility on the Course / Curricula relationship within the UI.
Our Absorb CSM and the Support team are knowledgeable, professional, and prompt with replies. It's been a wonderful vendor relationship.
Absorb suits all of our audiences - customer onboarding and certification, employee compliance and professional development, and a publicly-available program for college students and job seekers.
We've had no issues with performance, we successfuly leverage many of the available integrations, and the APIs serve our purposes when we need them.
Absorb has a modern look and feel both from the learner and admin views, there's a large amount of functionality laid out in an intuitive way, and it doesn't have the learning curve or limitations I've encountered with other LMS platforms.
What do you dislike about the product?
There are a couple of places in the UI where a bulk action option would save us time over taking the action individually (example, setting an Audience value for courses).
Packaging and assigning content at the Department level has some limitations.
Adding variable fields to a certificate template is not drag-and-drop like some LMS platforms, and certificates can't be easily previewed.
Packaging and assigning content at the Department level has some limitations.
Adding variable fields to a certificate template is not drag-and-drop like some LMS platforms, and certificates can't be easily previewed.
What problems is the product solving and how is that benefiting you?
Absorb is allowing us to rapidly scale our virtual certification class offerings by automating pieces of the enrollment and delivery processes, including automated communications to learners.
Absorb helps us to provide a professional learner and exam experience, allowing our certifications to become globally-recognized and valued industry credentials.
Absorb allows us to automate many pieces of customer and employee onboarding, saving time and ensuring consistency.
Absorb helps us to provide a professional learner and exam experience, allowing our certifications to become globally-recognized and valued industry credentials.
Absorb allows us to automate many pieces of customer and employee onboarding, saving time and ensuring consistency.
Rocky Start but big improvements!
What do you like best about the product?
Sherrie was amazing and quickly answers all questions.
Ease of support - enjoy that you can fill out a ticket, track and answer all within one platform.
Ideas portal! Great thing to have users add value
Ease of support - enjoy that you can fill out a ticket, track and answer all within one platform.
Ideas portal! Great thing to have users add value
What do you dislike about the product?
Felt they were very dishonest in the selling process. Promised us they had certain features and then when it was time to onboard, learned that it wasn't the case.
Didn't feel like they told us all the features availble or best action. Once Sherrie came onboard she advised us how we should go about it
Didn't feel like they told us all the features availble or best action. Once Sherrie came onboard she advised us how we should go about it
What problems is the product solving and how is that benefiting you?
Working toward a 'subscription ' model/ability for users to "re-enroll" after certain time period. This was one of the things promised before signing with Absorb and that's the business model we're implementing with our customers.
Adding currency outside the US. Ability to View multiple courses in Course Activity reports.
Adding currency outside the US. Ability to View multiple courses in Course Activity reports.
Absorb LMS is amazing!
What do you like best about the product?
Absorb LMS is extremely user friendly! It was a breeze to upload courses, create and schedule reports, create users, and much more! If you're looking for a great investment in learning at your company and want excellent customer support, Absorb LMS is the right choice!
What do you dislike about the product?
Absorb LMS is a powerful software! It allows you the opportunity to customize a lot of features (e.g., messages, reports, portals for different audiences, etc.). With most of these features, Absorb has curated help documents but some are a bit lacking or don't exist yet. They are responsive to feedback and do update these documents often, so I'm sure they're coming!
What problems is the product solving and how is that benefiting you?
Absorb LMS helps us place all of our training in one platform where our employees can easily access it.
Director of Training
What do you like best about the product?
The most helpful thing about Absorb LMS is the customer support; they are amazing.
What do you dislike about the product?
Learning to use the system is not very organized. There are classes on how to do most things but no clear order to find them.
What problems is the product solving and how is that benefiting you?
It allows us to distribute courses, conduct learning, and track our employee's progress.
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