What do you like best about the product?

Absorb has made data more accessible to leaders within our organization. With our previous LMS, our administor had to act as a gate keeper to support leaders that needed access to key reports. With the manager experience and modified admin roles, leaders are able to access what they need quickly.

What do you dislike about the product?

I would like to see absorb expand their reporting capabilities to show all employees under a manager's reporting hieraching versus direct reports. This can improve compliance as our leaders have a high-level understanding of how their team is performing across the board. I'd also like to see a true overdue status.

What problems is the product solving and how is that benefiting you?

Absorb is improving it's intergration with Microsoft Teams. We really appreciate this feature. We love the attendance tracking component and look forward to leveraging the breakout rooms in the future.

What do you like best about the product?

One of the key features of Absorb LMS is its ease of use. The interface is intuitive and user-friendly, which makes it easy for both administrators and learners to navigate.

What do you dislike about the product?

The integrated Reporting is inadequate. I'm very resentful for having to pay for features in Absorb LMS that should inherently be included and to the scale and robustness that business partners need.

What problems is the product solving and how is that benefiting you?

Absorb LMS has helped our organization better manage and organize our growing course library and learner base. It has provided us with a best-in-class front-end learning experience for our internal associates and external customers.

What do you like best about the product?

The most hepful part of Absorb LMS is 100% our case manager Stephanie Berry. She is always incredibly prompt with responses and provides supplemental articles to thoroughly cover the issue. I've admined a lot of programs and she is by far the best direct support I've had.

What do you dislike about the product?

There are some limitations within the system. Feel as if reporting could be more dynamic and robust - for example being able to run reports on all of our pending compliance courses without having to do it individually on a user or course basis. The ability to not be able to retroactively enable messages for courses has been a bit of a speedbump for us too.

What problems is the product solving and how is that benefiting you?

This is a new LMS for us but not our first. We are excited to explore the content more and leverage our LMS more throughout the company. The integration with Microsoft is very helpful and we plan on expanding to have content submissions from our team members. Just getting started with our build!

What do you like best about the product?

User Experience
Intuitive UI
Outstanding support

What do you dislike about the product?

No direct connector with our HRIS system, Workday.
Would like to see more LXP type features
More robust, fully featured mobile app for users and Admins.

What problems is the product solving and how is that benefiting you?

Providing single point of access to learning content to our team members at Life Time locations throughout US and parts of Canada.
Allows for flexible integration options with multiple third party content providers.

What do you like best about the product?

All the online classes we can upload into the system.

What do you dislike about the product?

No calendar function for ILC's, this would be really helpful

What problems is the product solving and how is that benefiting you?

Lack of good tracking for our safety department

What do you like best about the product?

I love that they constantly are updating and taking direct client feedback into what they release. They are awesome in regards to service and support. I love the Absorb team!

Title: Exceptional Support and Unmatched Enthusiasm: A Review of Stephen at Absorb

I recently had the pleasure of working with Stephen, and I can confidently say that his exceptional support and unwavering enthusiasm have made all the difference in my experience with Absorb. Stephen's dedication, attentiveness, and problem-solving skills have truly set him apart as an outstanding support professional.

From our very first interaction, it was evident that Stephen genuinely cares about his clients and their success. He took the time to listen attentively to my needs, understanding the unique challenges I faced. His ability to empathize and comprehend the intricacies of my requirements was truly impressive.

One of the things I greatly appreciate about Stephen is his remarkable problem-solving approach. He not only possesses an extensive knowledge of the Absorb platform but also brings innovative ideas to the table. His expertise and resourcefulness have consistently enabled him to provide solutions that exceed expectations. Whether it's troubleshooting a technical issue or implementing new features, Stephen has always been one step ahead, ensuring that my team and Oakwood University are set up for success.

What sets Stephen apart is his unwavering flexibility when it comes to scheduling. He understands that our time is valuable, and he consistently goes above and beyond to accommodate our needs. Stephen has demonstrated an exceptional level of professionalism by making himself available whenever required, which has been crucial in maintaining the seamless functioning of our operations.

Furthermore, Stephen leverages his vast network of resources and collaborates effectively with his team to deliver the best possible solutions. His ability to tap into these resources and leverage their expertise has been instrumental in resolving complex challenges promptly. It's evident that he is not only committed to his own professional growth but also to providing his clients with the highest level of service and support possible.

In conclusion, Stephen at Absorb has been an invaluable asset to our team. His enthusiasm, active listening, problem-solving prowess, flexibility, and resourcefulness have made every interaction a pleasure. I wholeheartedly recommend Stephen to anyone seeking outstanding support. With him by your side, you can be assured of receiving top-notch assistance that goes above and beyond expectations. Thank you, Stephen, for your unwavering commitment to excellence and for making our journey with Absorb an exceptional one!

Rating: ⭐️⭐️⭐️⭐️⭐️

What do you dislike about the product?

One thing I dislike is the way you have to toggle from Admin to Manager dashboard, I hope as this feature becomes more built out that you do not have to give someone admin and manager access.

What problems is the product solving and how is that benefiting you?

They provide us with a custom branded enviroment that can house courses, resources, records and reports all in one place. We also love to use the course authoring tool Create, to make awesome courses within the LMS.

What do you like best about the product?

Versatile reporting dashboard and easy to use functionality.

What do you dislike about the product?

Not enough integrations and needs to be more customizable.

What problems is the product solving and how is that benefiting you?

We use Absorb for our Client facing courses. It has helped us offer much more robust courses and create better Client facing reporting.

What do you like best about the product?

It is an easy platform to use and navigate through.

What do you dislike about the product?

at the moment, there is nothing i would change.

What problems is the product solving and how is that benefiting you?

This help teach Team Members throughout the whole company to learn position training.

What do you like best about the product?

The LMS is highly customizable. Working with Tamar - the 1 on 1 customer success manager - has been a great experience and the customer service is very responsive.

What do you dislike about the product?

Learning to use the system can be very complicated at times.

What problems is the product solving and how is that benefiting you?

Easy to work with various customers.

What do you like best about the product?

The Customer Support, Tech Support, and Account Support is superb. I really love how the basic version is simple and functional and a good price, you can then add extra features as you need them!

What do you dislike about the product?

Initially I did not find the Admin easy to navigate but that speaks more to my skills than the LMS. Bulk uploads could be easier. The new manager view also fixes many of my struggles.

What problems is the product solving and how is that benefiting you?

Huge part-time workforce that needs to be paid to complete important compliance and performance-related trainings. Multiple user and admin types allows for my large org to have the different access they need.