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Absorb Software

Absorb Software | 1

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External reviews

458 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Olivia D.

Absorb has been great!

  • June 21, 2023
  • Review verified by G2

What do you like best about the product?
The reason we chose Absorb LMS over other any other LMS is due to their ability to create courses within the platform, upload external courses/videos we already had created, as well as they have a catalog of over 500 pre-made compliance courses for us to launch the LMS to our people very efficiently.
What do you dislike about the product?
To get full functionality out of the software, I would recommend a dedicated System Admin to set up all of the proper workflows when you first begin to launch the software.
What problems is the product solving and how is that benefiting you?
We have a lot of Spanish speakers who needed to utilize the pre-made Absorb compliance content, but the content was only in English. Absorb took our request seriously and dedicated a part of their team to translate these courses efficiently for not only us to use but are now available to all Absorb LMS owners.

    Sarah v.

Great Learning Managment System for small or large companies

  • June 08, 2023
  • Review verified by G2

What do you like best about the product?
This is my first time working with an LMS to create content and the experience from the very start has been great. The help and support I've received from Day 1 have been wonderful and the software is easy to use and navigate and has many many different options. I greatly appreciate that someone is dedicated to our account and checks in periodically, and quickly responds to any questions that arise. I have bi-weekly check-ins and synch ups with Jordan and he has been beyond helpful and patient, guiding me along the way of successfully introducing online content and courses to our company and customers
What do you dislike about the product?
I do not have an outside content builder and use Absorb Create within my LMS. I feel there are some minor disconnects between the two and wish some things would be incorporated from one into the other. However, this has been a minor issue.

In regards to filtering, within Create, there are not many options, so as courses are being built, there is not an option (as far as I know) to filter these. It would be great to have "Folders" for these courses, such as "archives", "currently not available to learners", "Revisions needed" etc. to help keep track
What problems is the product solving and how is that benefiting you?
We have a great Help Center for our customers and internal Users, and having Absorb available has helped learners tremendously. Additionally, Absorb is being used and incorporated to switch training new employees from instructor-led only to online classes and curriculums with the addition of live sessions.

    AMAN K.

AbsorbLMS one of the best in the market

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
AbsorbLMS functionalities are really nice. It has guided pathways for learning and it's integration capabilities are also good
What do you dislike about the product?
Absorb can bring more functionalities such as bring in the use of generative AI or provide the user with the badges option
What problems is the product solving and how is that benefiting you?
Helping in education and making me learn during the day

    Mandy P.

My overall experience with Absorb has been great!

  • May 24, 2023
  • Review verified by G2

What do you like best about the product?
Absorb is very user-friendly. The ability to run reports that allow us to track a learner's progress easily is one of the reasons why we chose Absorb as our LMS platform.
What do you dislike about the product?
I can't think of anything that I don't like about Absorb LMS. We have had a few technical difficulties here and there, but the Absorb team has always provided a solution.
What problems is the product solving and how is that benefiting you?
The Absorb LMS platform allows us to provide on-demand education to our employees. The LMS system also will enable us to track learner progress quickly.

    Haley B.

Powerful tool with A+ support

  • May 18, 2023
  • Review verified by G2

What do you like best about the product?
Truthfully, the number one thing I love about Absorb LMS is working with Melissa Wu! I can't put into words how incredibly knowledgeable she is, responsive, and willing to help. And this level of support doesn't end with her -- Sasha and Brad have also been incredible help throughout the process.

Beyond incredible support, we also have loved working with the platform. I enjoy that there are frequent updates to improve the interface continuously.
What do you dislike about the product?
I think the only thing I have a hold up on are some things pertaining to course creation and template design. Overall, I think they're incredible. But there may be a few areas for improvement:
- The ability to switch template's departments after they are created. I've had to rebuild a few times since we're in development and making the system work best for our use cases.
- In course development, it almost seems a little clunky when you have to open all menu items from the top to edit. I recognize why they're hidden, but just a suggestion.
What problems is the product solving and how is that benefiting you?
It will be a great resource in improving our current tracking practices. Currently, we simply use Excel spreadsheets so we're very excited to lean into using observational checklists. Additionally, we never had a platform to administor online training all in one place.

    Cheryl S.

Whelen Loves Absorb LMS and our CSM Melissa Wu!

  • May 18, 2023
  • Review verified by G2

What do you like best about the product?
1) Breadth and depth of features/functions; it serves every use case. 2) Melissa Wu is an exceptional CSM; responsive, knowledgeable, and fun to work with!
What do you dislike about the product?
1) Not a terrible thing, but the pre-defined Administrator roles could be explained better, and more specific pre-defined roles would be helpful.
What problems is the product solving and how is that benefiting you?
1) Sales training to distributors was in-person only; it was an unsustainable model as we are international. Going online to deliver training via Absorb LMS is a game changer for Whelen and our distributors. 2) Whelen lacked discipline and consistency in tracking employee learning. Whelen can now adopt new learning techniques. Absorb enables automated tracking, drives consistency, and enables remote learning.

    Thomas H.

Absorb is a great application for controlling learning management.

  • May 18, 2023
  • Review verified by G2

What do you like best about the product?
Our CSM Melissa Wu has been great in facilitating our use of Absorb. She passes along pertinent updates and efficiently answers any questions or concerns.
What do you dislike about the product?
There's not anything I dislike about Absorb.
What problems is the product solving and how is that benefiting you?
Absorb provides a centralized location for users to access required (or optional) trainings.

    Hector M. R.

Excellent: Absorb LMS!

  • May 17, 2023
  • Review verified by G2

What do you like best about the product?
Company group of excellent professionals with vast knowledge of the Absorb LMS platform assisting clients.
What do you dislike about the product?
Reports in line with completion rate by departments/site population.
What problems is the product solving and how is that benefiting you?
Employee tracking on assigned training requirements.

    Kelly L.

Easy to Use with some Creative Opportunities

  • May 17, 2023
  • Review verified by G2

What do you like best about the product?
Absorb is a straight-to-the-point, easy-to-use LMS that doesn't have too many bells and whistles to confuse users or admins. We initially used it for the bare bones as our LMS but as we learned how to use it better we developed into a more inviting and engaging tool for our organization. We went from only using it for compliance to adding learning badges, integrating it into our PowerBi, and starting more competitions with Leaderboards. It's a great tool whether you're looking for an easy quick-to-the-point LMS or something with a few more tools to take it to the next level. Also, Olga, our Client Success Manager was awesome meeting with us to make sure the team was aligned, helping us along the way with issues, and helping me redevelop the look and feel of the LMS for our users.
What do you dislike about the product?
It has some areas of growth like more advanced features (bulk enrollment) and more creative flexibility but the new potential updates seem promising. The training and learning materials could be improved for new users in their academy but there is a lot of potential for where they are going and how they are growing.
What problems is the product solving and how is that benefiting you?
Organizing and pushing training out to employees in all fields of our company (retail stores, manufacturing, distribution, and headquarters) and providing a similar and streamlined approach for all employees. Also collecting data to hold teams accountable for their training requirements.

    Patricia (Patti) H.

Game Changer

  • May 16, 2023
  • Review verified by G2

What do you like best about the product?
That the team helping us is highly knowledgeable about their product, incredibly responsive and goes out of their way to find solutions to issues that are unfamiliar to them.
What do you dislike about the product?
So far, I have not encountered any areas of the Absorb LMS that I dislike. Presently we are not actively using the software, so this may be a question for later on.
What problems is the product solving and how is that benefiting you?
Our present Training resource is simplistic. The tracking of employee training is manual. Reports are not available. It works but not well and is not always accurate.

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