DX Platform
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A valuable tool for tracking team health and driving continuous improvement
What do you like best about the product?
DX gives you visibility into engineering team dynamics that traditional retrospectives often miss. It helps you understand not just what happened, but why things are trending a certain way. This early signal is especially useful in spotting misalignments or emerging friction before they turn into real problems. The survey insights are actionable, and because they’re collected regularly, you can measure whether changes are actually working. DX Frontline is another strong asset as it nudges around stale, oversized, or unusual PRs, keeps the team focused, and ensures issues don’t fall through the cracks. It’s not just a dashboard, but a cultural nudge towards healthier engineering practices. Once the engineers understood it’s not a performance tracker but a team-enabler, adoption was smooth and organic.
The customer support has also been outstanding, consistently responsive, approachable, and genuinely keen to help. They’ve been happy to join calls with both management and engineers, answering questions, guiding usage, and even joining one of our sessions at 4 am their local time. It really feels like they’re invested in our success.
The customer support has also been outstanding, consistently responsive, approachable, and genuinely keen to help. They’ve been happy to join calls with both management and engineers, answering questions, guiding usage, and even joining one of our sessions at 4 am their local time. It really feels like they’re invested in our success.
What do you dislike about the product?
The initial onboarding experience could be a bit more guided, it takes some effort to set up the integrations and fine-tune the surveys to suit your team. There’s also a learning curve for engineers unfamiliar with the tool, and a bit of initial scepticism to overcome. Some of the metrics can feel abstract at first, so it’s worth taking the time to explain what they mean and how they’re useful. That said, once everything is in place and the team starts seeing progress over time, the value becomes clear and it fits naturally into regular team rhythms.
What problems is the product solving and how is that benefiting you?
DX helps us solve two key problems: a lack of visibility into how teams are really doing over time, and the difficulty of addressing small issues before they grow. By tracking metrics and survey data regularly, we can proactively spot misalignments, friction points, or dips in motivation. This gives us the chance to act early, with clear data to support conversations and decisions. On the engineering side, DX Frontline helps with pull request hygiene by flagging anomalies and encouraging more consistent workflows. Overall, it’s improved our ability to steer team culture, maintain momentum, and make better management decisions based on actual signals rather than assumptions.
Takes on the heavy lifting for smaller developer experience teams
What do you like best about the product?
Their core product, which is the survey, is well thought out. We rolled this out to our 100+ engineers with minimal friction and, more than a year on, consistently float above 95% participation rates. They provide great post-snapshot support, helping draft out comms and slide decks for stakeholders.
What do you dislike about the product?
They churn out features rapidly, but it's sometimes difficult to catch up without a public roadmap. Some features, such as Frontline alerts, are available in Slack, but not Teams.
What problems is the product solving and how is that benefiting you?
We needed a way to centralise technical retrospectives across teams and make it easily visible to everyone. DX has helped with out developer engagement scores, plus their Data Cloud visuals are comprehensive enough to dive deeper into the metrics.
An excellent product
What do you like best about the product?
We use DX quarterly to figure out what's causing friction in our software teams. The UI is slick and easy to use from both an admin POV and as an engineer being surveyed. One feature I really like is the daily auto nudge reminding engineers to complete the survey - this has meant we've had a very high %90+ participation rate in all of the surveys we've done. It's also great to see them incorporate useful AI features such as summaries of engineer comments.
What do you dislike about the product?
There's nothing I dislike about DX, it's fantastic.
What problems is the product solving and how is that benefiting you?
It helps us work out what's causing friction in our development processes.
DX provides combined visibility of systems and survey data to drive impactful improvement
What do you like best about the product?
DX provides a lot of out of the box functionality, making data and metrics quickly available to software teams with relatively low onboarding overhead. The DevEx Snapshot surveys were especially easy to implement and get teams started with quarterly data; the Slack integration is extremely effective, and we are getting 95%+ participation in our surveys. The DX combination of Data Cloud systems data with DevEx Snapshot survey data is really powerful to create a more balanced and comprehensive view of the software development lifecycle. The DX customer support team is very engaged, contributes to survey data analysis and generation of reports, has considered and implemented a lot of our requests, and also offers custom development work if needed.
What do you dislike about the product?
Any software metrics platform introduces risk in misuse or gaming of metrics, but DX does provide options and guidelines to avoid some of the common pitfalls. We have chosen to disable most of the individual contributor metrics features, and focus on team level metrics, to guard against misuse and encourage more trust in software metrics in general. Initially the built-in custom dashboarding features were limited, but they have made a lot of progress in the last year to improve the usability of that part of the platform.
What problems is the product solving and how is that benefiting you?
DX gives visibility into waste and friction and where each team would most benefit from investing in improvements in our software development lifecycle. This allows each team to focus their actions on specific high impact improvements for them, and our software organization to identify global enablement actions in areas the most teams require support.
Engineering Team Lead @ Semperis
What do you like best about the product?
I really like the compression options if it is other companies or other team at your work place.
What do you dislike about the product?
I don't like that me as a manager don't have the option to ask specific question that related to my team and the option it will be private just for me, also some of the questions are not relevant for my team so I would like to see other questions depends on the team (Frontend, Backend for example)
What problems is the product solving and how is that benefiting you?
It help me figure which items we need to improve each time and focus how to solve them in the next period.
World Class.
What do you like best about the product?
Finally - a solution that gives engineers a voice, and allows us to objectively measure our improvement over time. The DX team are simply world class, not only in their ability to build features, but in the way they deal with customers. From beginning to end, the team have supported rolling DX out to thousands of engineers across the world.
What do you dislike about the product?
There are quite a number of features, and quite as lot of data - sometimes it's not clear exactly what we need to be focussed on.
What problems is the product solving and how is that benefiting you?
Understanding directly from engineers the pain points and challenges blocking them from being their best
Collecting insight from Developers easily
What do you like best about the product?
DX has a complete set of capabilities for qualitative assessment of Developer Experience. Its usage is smooth and easy, and integration with Slack and the timely reminders make running a survey relatively easy. It's easy to use it on a regular basis; we do once a quarter. The support they offer to review the survey output and generate a report where they guide the reading of the results is very useful, saves time, and represents an opportunity to have an external view. The availability of actions to fix the most common issues is also very helpful.
What do you dislike about the product?
To assess Developer Experience, DX focus primarily on qualitative input using a survey approach. It would be really powerful to connect the survey output with a more systematic data approach, where DORA metrics (for instance) are considered and connected with the survey output, to build the big picture. A survey-only approach is influenced by many factors that may not always be under the organisation's control. For instance, running the survey after an intense week of work generated by incidents makes a lot of difference to running the same study after an offsite. I know they are investing in this direction.
What problems is the product solving and how is that benefiting you?
DX is helping to address developer experience issues. I found it useful to have an official feedback about the impact of on call work for one of my teams. It's very helpful to facilitate a conversation with the teams. I also find it useful to assess how some of the actions we put in place resulted in positive impact from developer perspective.
Comparative engineering effectiveness metrics
What do you like best about the product?
Knowing how your engineering effectiveness compares to similar-sized companies within your industry is crucial for identifying strengths and weaknesses, optimizing performance, and making informed strategic decisions.
What do you dislike about the product?
The large number of reports and benchmarks can make it confusing to figure out which metrics matter most. So, you have to put in some time with the tool to learn what the information is telling you and see the connections.
What problems is the product solving and how is that benefiting you?
DX provides valuable insights into our company's performance relative to industry peers, while also streamlining the collection of engineering feedback to identify actionable improvements.
Excellent combination of qualitative & quantiative data to drive productivity and improve dev exp
What do you like best about the product?
DX's approach to combine hard metics (DORA) and more qualitative metrics (SPACE+) both gives a good insight into areas of improvement and friction, but also helps convince developers they're not just being mesured to perform but actually we care about their experience and how to improve "flow". The qualitative/suryve part has helped drive relevant discussions and enable engineering directors & managers to have more meaningful conversations, compare across teams and identify issues that previously wasn't uncovered, and combined with more quantiative metrics made it possible to challenge perceptions and truths to drive meaningful improvements. Highly recommend this tool to improve transparency into the organization and make more data-informed decisions/discussions.
What do you dislike about the product?
Getting started with the qualitative/survey parts was easy but some of the quantiative data has proven more challenging to get "right" in our context due to having different source code repos, CI/CD processes, and branching strategies as a consequence of acquisitions; thus getting the "hard metrics" right has been more challenging and would have been good to get more help during implementation in how to vet these data points, help teams on board through more of a "technical" check-list/workshop and helping sanity check data looks right. The solution is also quite costly.
What problems is the product solving and how is that benefiting you?
Improving developer experience, developer productivity and driving for high performance in our software development practices
Measuring engineering performance and extracting valuable insights to improve it
What do you like best about the product?
A set of aggregated qualitative and quantitative metrics (DORA, SPACE, DevEx, …). The synthesis of the Core 4. Integration with popular tools like Jira, GitHub, GitLab, and more. The new reporting section, which is very useful. Ease of use. Some additional gems like CapEx calculation and the impact of GenAI. The support in our Slack workspace.
What do you dislike about the product?
Honestly, I don’t think there are any truly useless parts.
What I find most problematic is the lack of team membership tracking over time. Let me explain: if a contributor moves from Team A to Team B, Team B “inherits” that contributor’s metrics from when they were still part of Team A, which distorts the historical data. This is really frustrating and, on top of that, makes it impossible to accurately assess the impact of organizational changes.
What I find most problematic is the lack of team membership tracking over time. Let me explain: if a contributor moves from Team A to Team B, Team B “inherits” that contributor’s metrics from when they were still part of Team A, which distorts the historical data. This is really frustrating and, on top of that, makes it impossible to accurately assess the impact of organizational changes.
What problems is the product solving and how is that benefiting you?
Extract valuable engineering metrics, get actionable suggestions for continuous team improvement, access a unified dashboard, and much more.
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