DX Platform
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Works great, the insights our organization receives are very valuable.
What do you like best about the product?
It supports role- and team-specific questions while offering flexible deployment options (slack, email, etc.), reducing survey fatigue.
What do you dislike about the product?
There can be resistance from teams who feel over-surveyed or skeptical about the impact of their feedback.
What problems is the product solving and how is that benefiting you?
It helps us get actionable insights on how to improve our company. It has improved my life as it gives me a pathway to provide feedback. It also works with existing tools like Slack, GitHub, Jira, and calendar systems to enrich feedback with context.
A tool to catch problems
What do you like best about the product?
I like that DX allows teams to point to the most painful blockers. There are many predefined areas to choose from, therefore increasing responses. People tend to forget/overlook problems if they are only asked to remember what's blocked on the spot. This is not the case with DX.
What do you dislike about the product?
It's sometimes hard for me to separate my problems (if I work with a very small area of code/functionality) from the difficulties the company has (different teams have). This is partly because I'm working in a Devex team. Therefore, I need to think about how to improve work for other teams.
What problems is the product solving and how is that benefiting you?
It helps me see what problems developers have and what problems they see as the most urgent to fix. Each team ends the DX survey by choosing which (up to three) issues are the most relevant, which can be solved by the team, and which require help from the Devex team. This allows me to focus on the most important issues for developers.
Onboarding experience on par with the quality of the product
What do you like best about the product?
I loved the onboarding experience and the dedicated agent we got to help us set up DX within our dev teams.
What do you dislike about the product?
It seems as though the custom dashboards and connectors are not as easy to configure.
What problems is the product solving and how is that benefiting you?
Visibility on developer experience and measurement of product development productivity
A great addition to our teams tooling!
What do you like best about the product?
GetDX shine by allowing flexibility to generate and monitor any metrics the team would need, while providing insights it would not have thought about.
What do you dislike about the product?
GetDX could offer a bit more flexibility to build dashboards.
What problems is the product solving and how is that benefiting you?
I wanted a tool to help me generate and monitor my metrics, and help me to discuss around them. GetDX does all of this and even more, by providing insights, while not introducing any heavy processes.
A true game changer in team insights
What do you like best about the product?
Plenty of data, it integrates with a lot of tools.
The combination of objective and subjective data gives you the power to understand what is happening in the team and what to focus on in order to improve.
Customer support is invaluable, always on top of the questions and open to guide you thought the platform.
Last but not least, with the new interface for reports and the new reports released every month it's a pleasure to use.
The combination of objective and subjective data gives you the power to understand what is happening in the team and what to focus on in order to improve.
Customer support is invaluable, always on top of the questions and open to guide you thought the platform.
Last but not least, with the new interface for reports and the new reports released every month it's a pleasure to use.
What do you dislike about the product?
Nothing specific, few months ago I would have mentioned the reports interface, but they already fixed it.
One thing I would like to have in the future is more AI coding tools integration to collect more data, and not only related to Github Copilot.
One thing I would like to have in the future is more AI coding tools integration to collect more data, and not only related to Github Copilot.
What problems is the product solving and how is that benefiting you?
It's giving us a complete view on the engineering health.
With also actionable suggestions and an easy tooling. We can also use it for reporting and status update.
With also actionable suggestions and an easy tooling. We can also use it for reporting and status update.
DX Sets the Bar for Engineering Experience Platforms
What do you like best about the product?
DX has quickly become a critical part of how we understand and improve our engineering and QA team experience. The platform is easy to implement and use—with intuitive dashboards and a clean UI. What really stood out was the white-glove onboarding and support. The DX team acted more like strategic partners than typical software vendors. They were engaged, responsive, and genuinely committed to our success.
One of our favorite aspects is how DX combines both qualitative and quantitative data to give us a full picture of team health and performance. The ability to benchmark against similar organizations adds real context that we hadn’t seen with other platforms.
Though we're still early in usage, the foundation is strong. DX is already helping us spot trends and identify areas to improve the developer and QA experience. Excited to see where it takes us.
Pros:
- Fast, easy implementation
- Outstanding onboarding and team support
- Clear insights from both qualitative and quantitative data
- Benchmarking against similar companies for added context
One of our favorite aspects is how DX combines both qualitative and quantitative data to give us a full picture of team health and performance. The ability to benchmark against similar organizations adds real context that we hadn’t seen with other platforms.
Though we're still early in usage, the foundation is strong. DX is already helping us spot trends and identify areas to improve the developer and QA experience. Excited to see where it takes us.
Pros:
- Fast, easy implementation
- Outstanding onboarding and team support
- Clear insights from both qualitative and quantitative data
- Benchmarking against similar companies for added context
What do you dislike about the product?
No major cons yet—we’re still early in our journey, but the experience has been excellent so far
What problems is the product solving and how is that benefiting you?
1. Identify what’s impacting developer and QA satisfaction and productivity.
2. Spot early signs of team burnout, blockers, or inefficiencies.
3. Benchmark our team experience against peer companies to understand how we stack up.
4. Make informed, data-driven decisions to improve engineering culture, engagement, and performance.
5. Helping understand AI code assist tool adoption and effectiveness
2. Spot early signs of team burnout, blockers, or inefficiencies.
3. Benchmark our team experience against peer companies to understand how we stack up.
4. Make informed, data-driven decisions to improve engineering culture, engagement, and performance.
5. Helping understand AI code assist tool adoption and effectiveness
Easy to get started, easy to use!
What do you like best about the product?
- Super easy to get started
- The team is very responsive and easy to work with
- The user interface is intuitive
- The ability to create team-based alerts is useful
- The team is very responsive and easy to work with
- The user interface is intuitive
- The ability to create team-based alerts is useful
What do you dislike about the product?
- The ability to measure and look at specific examples where speed of delivery was an issue is somewhat limited
- Integration with Linear is limited
- Integration with Linear is limited
What problems is the product solving and how is that benefiting you?
Mainly, measurement of developer productivity (specifically cycle time)
A crucial tool for understanding the health and efficiency of engineering
What do you like best about the product?
DX has been an extremely helpful feedback loop for our organization across the past year.
Prior to DX, understanding engineering pain points and successes were often guesstimations instead of being based on hard data.
Each quarter, we use both survey and other data as an overall health check for engineering. Some teams are using the "Frontline" feature on a more frequent basis to provide a high level understanding of what work is occurring within their team.
The overall experience of using DX has been pleasant. Integrations are simple to setup & setting up custom integrations are well documented. The UI/UX is well-thought and the large quantity of data available is organized. Customer support is also top-notch - often responding within under an hour and providing detailed explanations.
Prior to DX, understanding engineering pain points and successes were often guesstimations instead of being based on hard data.
Each quarter, we use both survey and other data as an overall health check for engineering. Some teams are using the "Frontline" feature on a more frequent basis to provide a high level understanding of what work is occurring within their team.
The overall experience of using DX has been pleasant. Integrations are simple to setup & setting up custom integrations are well documented. The UI/UX is well-thought and the large quantity of data available is organized. Customer support is also top-notch - often responding within under an hour and providing detailed explanations.
What do you dislike about the product?
DX does a great job at collecting a large degree of engineering data. There's so much data - that analysis and decision making feature-sets would be valuable for the product.
"Studies" - targeted on-demand surveys - is a great first step to improve the analysis feature-set. But being able to surface anomalies (whether improvements or regressions) would be a great boost in enabling organizations to focus on specific areas to make well informed decisions.
"Triage results" for the quarterly surveys/snapshots appears to be a preliminary feature-set in the decision making realm - but it isn't as feature-complete as the rest of the DX ecosystem.
"Studies" - targeted on-demand surveys - is a great first step to improve the analysis feature-set. But being able to surface anomalies (whether improvements or regressions) would be a great boost in enabling organizations to focus on specific areas to make well informed decisions.
"Triage results" for the quarterly surveys/snapshots appears to be a preliminary feature-set in the decision making realm - but it isn't as feature-complete as the rest of the DX ecosystem.
What problems is the product solving and how is that benefiting you?
Overall - DX is filling the gap of understanding wins & pain-paints within the developer experience so that engineering can be more efficient and effective in the long-run.
DX has Powerful Tools with Valuable Context
What do you like best about the product?
What I like most about DX is the wide range of services and tools they offer. They don’t just provide numbers and metrics — they also enable interview-driven events that, when correlated with the data, offer greater context and deeper insights.
In addition, the DX supporters who work with my company are open, kind, and genuinely eager to help.
In addition, the DX supporters who work with my company are open, kind, and genuinely eager to help.
What do you dislike about the product?
I believe some of the metrics are outdated, and that concerns me a bit. Metrics like PR Throughput can be quite shallow when viewed in isolation, so I think it would be helpful to include a disclaimer about that directly in the UI.
It would also be valuable if the UI provided an insight or brief explanation for each metric — how it’s generally interpreted or, from DX’s perspective, how it can be most effectively used.
It would also be valuable if the UI provided an insight or brief explanation for each metric — how it’s generally interpreted or, from DX’s perspective, how it can be most effectively used.
What problems is the product solving and how is that benefiting you?
DX helps us better understand developers' sentiments and gather feedback on the tools we provide them.
A Better Productivity Tool
What do you like best about the product?
DX has provided a better tool for us to collect and process data around developer productivity. This is something we had built ourselves and done well enough for years, but DX elevated our process and reduced the work involved.
I like that out of the box it gives solid starting point, but we can also customize it to get feedback on what we need. The industry bookmarks and approaches to summarize the result additionally allow us to more easily get value out of it.
I like that out of the box it gives solid starting point, but we can also customize it to get feedback on what we need. The industry bookmarks and approaches to summarize the result additionally allow us to more easily get value out of it.
What do you dislike about the product?
There are some user beware moments that are easy to miss. Things like depending on your filters you may get very different results for something. For example for us we discovered contractors and FTEs had different topics for their top priorities, but if we ignored that filter we would have potentially gotten to the wrong conclusion.
More ability to help us think through the filters we should consider and more quickly get actions that affect a group beyond a team could be interesting.
More ability to help us think through the filters we should consider and more quickly get actions that affect a group beyond a team could be interesting.
What problems is the product solving and how is that benefiting you?
Formalizing and streamlining collecting signal on productivity.
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