DX Platform
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Essential tool for understanding and improving developer experience
What do you like best about the product?
For over two years, GetDX has been an invaluable platform for gathering insights directly from our engineering teams. It helps us deeply understand developer sentiment across everything that impacts their experience. A key strength is how it puts engineers in the driver’s seat – they highlight priorities and suggest solutions, which is crucial.
GetDX also lets us benchmark our results against similar companies, giving us a clear view of our standing in the industry. We've consistently seen over 90% response rates across all 8 quarterly surveys, achieved effortlessly because the platform handles reminders, sampling, and engagement automatically. Engineers clearly find value in sharing their perspectives.
The platform strikes a great balance: well-structured, predefined questions alongside the flexibility to add custom areas. This gives us both clarity and adaptability. We don't just use GetDX; we actively leverage it to drive and shape our engineering culture.
On top of that, the customer support team is fantastic – they proactively keep us updated, assist with custom requests, and help with integrations when needed. As well as the integration process was also smooth. GetDX supports all major sources we use at Pipedrive, including GitHub Copilot, GitHub Actions, and other systems. It also allows us to bring in custom data sources, making implementation straightforward and effective.
GetDX also lets us benchmark our results against similar companies, giving us a clear view of our standing in the industry. We've consistently seen over 90% response rates across all 8 quarterly surveys, achieved effortlessly because the platform handles reminders, sampling, and engagement automatically. Engineers clearly find value in sharing their perspectives.
The platform strikes a great balance: well-structured, predefined questions alongside the flexibility to add custom areas. This gives us both clarity and adaptability. We don't just use GetDX; we actively leverage it to drive and shape our engineering culture.
On top of that, the customer support team is fantastic – they proactively keep us updated, assist with custom requests, and help with integrations when needed. As well as the integration process was also smooth. GetDX supports all major sources we use at Pipedrive, including GitHub Copilot, GitHub Actions, and other systems. It also allows us to bring in custom data sources, making implementation straightforward and effective.
What do you dislike about the product?
One area for improvement is the need for more concise executive summaries and actionable insights per department or team. While GetDX provides a rich dataset, it can become challenging to process all the information, especially when overseeing a large organization. It would be incredibly helpful to have a feature that highlights key trends, surfaces emerging issues, and suggests actions to take. GetDX has already made progress in this direction by releasing an early version of executive summaries, and we’re excited to see how this will evolve further with the use of AI.
Another opportunity lies in strengthening the connection between team sentiment and system-level data. GetDX already does a great job of combining qualitative insights with hard data, pulling in metrics from CI/CD pipelines, resource allocation tools, and other engineering systems to enrich the picture of developer experience. However, what’s currently missing is a unified "team healthcard" that not only reflects how teams feel but also brings in contextualized operational data-like repository quality, service reliability, and similar. This would provide engineering leaders with a holistic, single-pane view into both the human and technical health of their teams. We understand this is on GetDX’s roadmap, and we’re looking forward to seeing this capability develop.
Another opportunity lies in strengthening the connection between team sentiment and system-level data. GetDX already does a great job of combining qualitative insights with hard data, pulling in metrics from CI/CD pipelines, resource allocation tools, and other engineering systems to enrich the picture of developer experience. However, what’s currently missing is a unified "team healthcard" that not only reflects how teams feel but also brings in contextualized operational data-like repository quality, service reliability, and similar. This would provide engineering leaders with a holistic, single-pane view into both the human and technical health of their teams. We understand this is on GetDX’s roadmap, and we’re looking forward to seeing this capability develop.
What problems is the product solving and how is that benefiting you?
DX helps us solve a fundamental challenge in engineering leadership: truly understanding how developers experience their day-to-day work and what’s getting in their way. Before DX, we relied on informal feedback loops and occasional surveys, which lacked structure, consistency, and actionable insights.
With GetDX, we now have a systematic way to capture developer sentiment across key dimensions like tooling, documentation, release processes, autonomy, and more. This enables us to spot friction points early, prioritize improvements based on team input, and track progress over time. It also helps us engage engineers more deeply, as they see their voices being heard and acted on.
In addition, DX provides benchmarking against similar companies, which helps us understand not just how we’re doing internally, but where we stand in the broader industry. This gives us confidence in where to focus and how to communicate progress to leadership.
Ultimately, DX enables us to drive cultural improvements, increase developer satisfaction, and create a more productive and empowered engineering organization.
With GetDX, we now have a systematic way to capture developer sentiment across key dimensions like tooling, documentation, release processes, autonomy, and more. This enables us to spot friction points early, prioritize improvements based on team input, and track progress over time. It also helps us engage engineers more deeply, as they see their voices being heard and acted on.
In addition, DX provides benchmarking against similar companies, which helps us understand not just how we’re doing internally, but where we stand in the broader industry. This gives us confidence in where to focus and how to communicate progress to leadership.
Ultimately, DX enables us to drive cultural improvements, increase developer satisfaction, and create a more productive and empowered engineering organization.
Enabling data-driven continuous improvement
What do you like best about the product?
Counter-balanced multi-dimensional approach to using metrics to inform improvement opportunities helps build trust and foster a culture of data-driven continuous improvement among our development teams.
Fantastic support team to deliver on our organization's needs for a central view into software development lifecycle metrics.
Always at the forefront of research in the area of developer experience.
Easy to use AI assistant to facilitate custom dashboarding needs. You don't need to be an SQL expert to create accurate charts.
Fantastic support team to deliver on our organization's needs for a central view into software development lifecycle metrics.
Always at the forefront of research in the area of developer experience.
Easy to use AI assistant to facilitate custom dashboarding needs. You don't need to be an SQL expert to create accurate charts.
What do you dislike about the product?
Have not yet encountered any downsides to using DX. The speed at which they evolve and improve the product is great. Only a few months ago, charts on the Data Cloud side did not have all the bells and whistles, but in a matter of months, DX made significant improvements to the user experience with Data cloud reports.
What problems is the product solving and how is that benefiting you?
DX helps us measure, baseline, and track improvement on areas of waste and friction in our software development lifecycle so we can deliver desired customer outcomes at faster velocity with higher quality. DX gives us a low-toil path for creating feedback loops through their Snapshot triage process.
DX has given me complete visibility over my team's day-to-day work and long-term trends.
What do you like best about the product?
What I like best about DX is the complete transformation from managing by gut feeling to having real data-driven insights into my team's work. I get real-time visibility into what everyone is actually working on, which means I can spot bottlenecks before they become problems and eliminate the constant need for status check-ins. This has saved me hours of meetings each week - instead of spending one-on-ones gathering progress updates, I can focus on actual problem-solving and strategic discussions. The combination of immediate daily visibility with long-term trend analysis is particularly powerful - I can see if someone's struggling this week or identify months-long productivity patterns that need attention. It's shifted my entire management approach from reactive to proactive.
What do you dislike about the product?
Not much, there are some reports that I believe need to be generated differently, the good thing is that the team at DX is very responsive and are ready to make those changes!
What problems is the product solving and how is that benefiting you?
DX solved my biggest management blind spots - I was constantly discovering blockers and performance issues weeks too late, wasting hours in status meetings, and making decisions on gut feeling. Now I catch problems early, eliminated most status meetings (saving 4-5 hours weekly), and make data-driven decisions about workload and timelines. I've shifted from reactive firefighting to proactive team management.
Great tool if you are looking for software development metrics
What do you like best about the product?
I really like the different metrics DX provided to track team and individual productivity. In the past, we had to write scripts to pull statistics from GitHub and now we can just utilize DX to view the metrics in a nice UI. Meanwhile, it also gave us some more ideas on metrics to track and look into. We use the snapshot survey quarterly which is a more developer focused survey and enabled us to collect better/more data from the team.
What do you dislike about the product?
I think it took some time to fully understand the intent and terms of the different metrics and reports. Luckily, DX team provided some onboarding sessions and office hours to resolve them.
What problems is the product solving and how is that benefiting you?
To get a better picture of team productivity and areas to improve so we could speed up development and product delivery for our customers.
Getting insights that were really hard to track before
What do you like best about the product?
I can track insights for my team that were previously hard to track and required a lot of effort. I can easily check on the team health now and take steps to remedy any issues.
I particularly like the industry view and being able to compare how the team is performing when compared to other companies and teams of similar sizes.
I particularly like the industry view and being able to compare how the team is performing when compared to other companies and teams of similar sizes.
What do you dislike about the product?
The user interface can be hard to navigate sometimes, it does take some getting used to.
What problems is the product solving and how is that benefiting you?
I can now quickly get insight into my team's health without a lot of overhead and effort. DX also provides useful tips on how to improve team performance based on stats and data collected in team snapshots.
Metrics and benchmarks I can actually use
What do you like best about the product?
DX is where I start my day. I can get a snapshot of what's in progress and see metrics across different teams. I no longer have to jump between tools. The surveys are specifically tailored for engineering teams with benchmarks against other companies. To be able to tie qualitative and quantitive metrics together in one UI is extremely useful. I also just want to call out how responsive the team and support are. It's been rare that we've had any issues, but the support team is top notch when we have. We also were part of one of their pilot programs and a suggestion I had in the morning was live in production before the end of the day.
What do you dislike about the product?
I don't have anything specific that I dislike. I would love to see them move a bit into the forecasting space.
What problems is the product solving and how is that benefiting you?
We use DX to keep a pulse on the health of the engineering team with the quarterly surveys, but also answers our needs for metrics around cycle time, delivery, and throughput.
Clear focus on DevEx improvements
What do you like best about the product?
Having sentiment based metrics is a game changer. Because when only looking at the metrics coming from GitHub or other providers it doesn't really tell the whole story, unless combined with the self-reported metrics.
Developers adoption is very successful and straightforward which is key to our success.
Developers adoption is very successful and straightforward which is key to our success.
What do you dislike about the product?
Having to write queries in SQL is a bit of a learning curve for me personally. But luckily there's an AI agent capable of building all my queries needs that works very well
What problems is the product solving and how is that benefiting you?
Give us a clear focus on where the priority and improvements needs to be.
And when the time comes to convince people around you, what the work and focus should be, having the data in DX to back you up ease the conversation.
And when the time comes to convince people around you, what the work and focus should be, having the data in DX to back you up ease the conversation.
Engineering manager's invaluable assistant
What do you like best about the product?
Very easy to use, offering lot's of valuable insights.
What do you dislike about the product?
I could imagine more out-of-the-box long term trends visualisations and analytics. Most of these can be created manually through Data Studio though.
What problems is the product solving and how is that benefiting you?
Software engineering performance insights.
Making Developer Experience measurable - and meaningful—with DX
What do you like best about the product?
As an engineering team, we've found the DX platform to be a powerful enabler for both insight and improvement. It brings together quantitative data—like deployments, throughput, pipeline builds, and the quality of our deliverables—with qualitative input gathered directly from our engineers through regular surveys. This combination has proven invaluable. The survey feedback adds critical context to the raw numbers, helping us avoid misinterpretations and making our metrics more meaningful.
What really stands out for us is how interconnected the platform is. The drivers used in the surveys are directly linked to key indicators in the reports, which opens up entirely new ways of looking at areas like delivery efficiency, code quality, time spent, review processes, and even communication dynamics. It gives us a more complete picture of how we work—and how we can work better.
We also appreciate the scientific foundation behind DX. It doesn’t just show us what’s happening; it offers data-backed ideas and suggestions for improvement. Whether it's tackling workflow bottlenecks or addressing pain points in our processes, the platform gives us concrete direction.
Another highlight is the DX Data Studio. It allows us to build custom dashboards tailored to our needs by querying the rich dataset DX has already organized. With the help of the built-in AI assistant, we’re able to construct these queries and visualizations in minutes—no deep data expertise required.
And perhaps most importantly, DX helps us translate our improvements into real business value. Using benchmarks, internal data, and published research, it shows us the actual cost savings tied to initiatives we launch based on survey results. That’s a huge win when it comes to aligning engineering work with strategic goals.
What really stands out for us is how interconnected the platform is. The drivers used in the surveys are directly linked to key indicators in the reports, which opens up entirely new ways of looking at areas like delivery efficiency, code quality, time spent, review processes, and even communication dynamics. It gives us a more complete picture of how we work—and how we can work better.
We also appreciate the scientific foundation behind DX. It doesn’t just show us what’s happening; it offers data-backed ideas and suggestions for improvement. Whether it's tackling workflow bottlenecks or addressing pain points in our processes, the platform gives us concrete direction.
Another highlight is the DX Data Studio. It allows us to build custom dashboards tailored to our needs by querying the rich dataset DX has already organized. With the help of the built-in AI assistant, we’re able to construct these queries and visualizations in minutes—no deep data expertise required.
And perhaps most importantly, DX helps us translate our improvements into real business value. Using benchmarks, internal data, and published research, it shows us the actual cost savings tied to initiatives we launch based on survey results. That’s a huge win when it comes to aligning engineering work with strategic goals.
What do you dislike about the product?
While DX has brought a lot of value to our engineering work, there are a few areas where we’ve noticed limitations. Our onboarding experience was very positive thanks to the direct support from the DX team, who helped us overcome early challenges and get the most out of the platform quickly. That level of support made a big difference, though we understand this may vary depending on the engagement model in other organizations.
We’ve also found that interpreting the data still requires a solid understanding of our internal context. The numbers DX provides are insightful, but they often need to be complemented by our own knowledge to lead to meaningful improvements.
One of the strengths of DX is its ability to collect qualitative input through surveys. In our department, participation has been consistently high, which has been key to maintaining quality insights. That said, we recognize that other teams might struggle with survey fatigue if the value of participation isn’t clearly demonstrated over time.
Finally, while DX provides helpful estimates around cost savings from improvements, we see these more as directional indicators than precise financial outcomes. They’re useful for sparking discussions, especially with stakeholders, but we approach them with a healthy level of skepticism.
We’ve also found that interpreting the data still requires a solid understanding of our internal context. The numbers DX provides are insightful, but they often need to be complemented by our own knowledge to lead to meaningful improvements.
One of the strengths of DX is its ability to collect qualitative input through surveys. In our department, participation has been consistently high, which has been key to maintaining quality insights. That said, we recognize that other teams might struggle with survey fatigue if the value of participation isn’t clearly demonstrated over time.
Finally, while DX provides helpful estimates around cost savings from improvements, we see these more as directional indicators than precise financial outcomes. They’re useful for sparking discussions, especially with stakeholders, but we approach them with a healthy level of skepticism.
What problems is the product solving and how is that benefiting you?
DX helps us solve several key business challenges. It gives us clear, data-driven visibility into how our engineering teams are working—something that was previously difficult to measure or relied too much on anecdotal input. By combining quantitative metrics with qualitative survey feedback, DX helps us understand not just what’s happening, but why, which leads to more informed and targeted improvements.
It also allows us to track the impact of changes over time, showing whether new processes or initiatives are actually improving performance. Importantly, it connects these improvements to estimated cost savings, helping us tie engineering work directly to business value.
Beyond that, DX helps us uncover inefficiencies in our workflows, like bottlenecks or wasted time, and gives us the insights we need to fix them. It also makes developer experience a measurable and strategic priority, which strengthens team engagement and productivity.
It also allows us to track the impact of changes over time, showing whether new processes or initiatives are actually improving performance. Importantly, it connects these improvements to estimated cost savings, helping us tie engineering work directly to business value.
Beyond that, DX helps us uncover inefficiencies in our workflows, like bottlenecks or wasted time, and gives us the insights we need to fix them. It also makes developer experience a measurable and strategic priority, which strengthens team engagement and productivity.
Really good insights
What do you like best about the product?
Really east to use and a really good new interface. The amount of data available gives you the capability to objectively analyse all the processes and get really precious insights
What do you dislike about the product?
The huge amount of data sometimes gives you too much headache because you have a lot of ways to read those data.
The key indicators are a really good indicator.
The key indicators are a really good indicator.
What problems is the product solving and how is that benefiting you?
Improve the tech team way of working, focusing on developer experience too.
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