DX Platform
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Very happy customer 6 months in
What do you like best about the product?
DX has given our company a very good way to understand developer productivity on a team level in a way that just wasn't possible before. I've tried to do something similar to what DX does at another companies with surveys that were super difficult to get high completion rates on, DORA metrics that were difficult to bring into a single place, and lack of clarity on where we should go next. Bringing DX on along with their expertise gives me both the tools I need to quantitatively and qualitatively understand what's going on as well as where specifically I can make improvements. Looking forward to a long and growing partnership with them.
What do you dislike about the product?
I'd like to see them continue to build out their tools that help me understand the gen AI impact to devs. While they do have some ways to understand this, which is probably the best I'd find anywhere, I still find them lacking a little as Google, Microsoft, etc innovates at an unbelievably rapid pace. It's hard to know where to turn at times it seems, what we should experiment with next, and so forth. I still remain satisfied however and am confident they'll be able to deliver what's needed here based on my experience with watching them grow in even the past 6 months.
What problems is the product solving and how is that benefiting you?
They're helping me understand the productivity of hundreds of engineers.
Engineering Insights made easy
What do you like best about the product?
Extremely easy to setup and get started. And, the responsiveness from their Customer Success team is one of the best I have come across.
What do you dislike about the product?
Some of the metrics change retroactively. So, it is not easy to keep track of progress.
What problems is the product solving and how is that benefiting you?
A single unified platform where developer sentiment can be measured along with the quantitative metrics from the software development tools. The quarterly review process, along with the ease of measuring progress/changes over time is extremely useful for all our engineering leaders.
Unparalleled Engineering Insights
What do you like best about the product?
DX has been transformative in helping us get real insights and data regarding our engineering teams and SDLC practices. We always get 95%+ response rates with the DX surveys because our teams know we take their feedback seriously and we see leaders set focus areas for improvement with their teams. We also get incredible data into the DX platform from integrations with Jira and Github to help us uncover where we're spending our time as a collective engineering organization.
What do you dislike about the product?
DX has an opportunity to lean into engineering scorecards that spans sentiment, productivity, security, and more to give leaders a single pane of glass with things that truly matter.
What problems is the product solving and how is that benefiting you?
DX provides deep insight into the sentiment of our engineering organization across many different areas. On top of the sentiment, it also pairs in data from Jira and Github to provide real-world statistics. This helps our leadership team identify opportunities to invest so we can accelerate our engineering team and provide more value to our customers.
DX is insightful to understand both the actual and perceived developer experiances
What do you like best about the product?
The DX snapshots provide good reflection points on how the teams productivity is going. There are many metrics to track and it is nice to have the comparison from different industry standards or your own teams previous report
What do you dislike about the product?
Understanding what metrics to focus on can make it difficult to prioritize how to improve the team.
What problems is the product solving and how is that benefiting you?
Providing questions and feedback loops to improve developer experiences and encourage reflection to self improvment.
It's really helpful and has room for further improvement
What do you like best about the product?
Easy to use
Many features and different perspectives
Super responsive to support
Many features and different perspectives
Super responsive to support
What do you dislike about the product?
It works better on medium/large teams.
It needs improvement for complicated setup like managing multiple teams.
It needs improvement for complicated setup like managing multiple teams.
What problems is the product solving and how is that benefiting you?
Having a clear view company wide and locate pattern of improvement areas.
Helping engineers to bring issues to the surface.
Helping engineers to bring issues to the surface.
Works great, the insights our organization receives are very valuable.
What do you like best about the product?
It supports role- and team-specific questions while offering flexible deployment options (slack, email, etc.), reducing survey fatigue.
What do you dislike about the product?
There can be resistance from teams who feel over-surveyed or skeptical about the impact of their feedback.
What problems is the product solving and how is that benefiting you?
It helps us get actionable insights on how to improve our company. It has improved my life as it gives me a pathway to provide feedback. It also works with existing tools like Slack, GitHub, Jira, and calendar systems to enrich feedback with context.
A tool to catch problems and communicate with stakeholders about engineeringexcellence
What do you like best about the product?
I like that DX allows teams to point to the most painful blockers. There are many predefined areas to choose from, therefore increasing responses. People tend to forget/overlook problems if they are only asked to remember what's blocked on the spot. This is not the case with DX.
I love how easy it is to configure Service catalog and Scorecards.
I have received a lot of help from the AI query builder, which makes accessing custom data easier.
I love how easy it is to configure Service catalog and Scorecards.
I have received a lot of help from the AI query builder, which makes accessing custom data easier.
What do you dislike about the product?
It's sometimes hard for me to separate my problems (if I work with a very small area of code/functionality) from the difficulties the company has (different teams have). This is partly because I'm working in a Devex team. Therefore, I need to think about how to improve work for other teams.
What problems is the product solving and how is that benefiting you?
It helps me see the problems developers face and which they consider the most urgent to fix. Each team ends the DX survey by choosing which (up to three) issues are the most relevant, which can be solved by the team, and which require help from the Devex team. This allows me to focus on the most important issues for developers.
It is a great tool for providing statistics-based arguments to stakeholders about engineering excellence. To present an objective argument for why the company needs to spend time improving engineering quality.
It is a great tool for providing statistics-based arguments to stakeholders about engineering excellence. To present an objective argument for why the company needs to spend time improving engineering quality.
Onboarding experience on par with the quality of the product
What do you like best about the product?
I loved the onboarding experience and the dedicated agent we got to help us set up DX within our dev teams.
What do you dislike about the product?
It seems as though the custom dashboards and connectors are not as easy to configure.
What problems is the product solving and how is that benefiting you?
Visibility on developer experience and measurement of product development productivity
A great addition to our teams tooling!
What do you like best about the product?
GetDX shine by allowing flexibility to generate and monitor any metrics the team would need, while providing insights it would not have thought about.
What do you dislike about the product?
GetDX could offer a bit more flexibility to build dashboards.
What problems is the product solving and how is that benefiting you?
I wanted a tool to help me generate and monitor my metrics, and help me to discuss around them. GetDX does all of this and even more, by providing insights, while not introducing any heavy processes.
A true game changer in team insights
What do you like best about the product?
Plenty of data, it integrates with a lot of tools.
The combination of objective and subjective data gives you the power to understand what is happening in the team and what to focus on in order to improve.
Customer support is invaluable, always on top of the questions and open to guide you thought the platform.
Last but not least, with the new interface for reports and the new reports released every month it's a pleasure to use.
The combination of objective and subjective data gives you the power to understand what is happening in the team and what to focus on in order to improve.
Customer support is invaluable, always on top of the questions and open to guide you thought the platform.
Last but not least, with the new interface for reports and the new reports released every month it's a pleasure to use.
What do you dislike about the product?
Nothing specific, few months ago I would have mentioned the reports interface, but they already fixed it.
One thing I would like to have in the future is more AI coding tools integration to collect more data, and not only related to Github Copilot.
One thing I would like to have in the future is more AI coding tools integration to collect more data, and not only related to Github Copilot.
What problems is the product solving and how is that benefiting you?
It's giving us a complete view on the engineering health.
With also actionable suggestions and an easy tooling. We can also use it for reporting and status update.
With also actionable suggestions and an easy tooling. We can also use it for reporting and status update.
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