DX Platform
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Developer Voice Turned Into Engineering Impact, Thanks to DX
What do you like best about the product?
I love that DX gives all our engineers a meaningful way to be heard. We mainly use DX for the snapshots and analyze that data provided in their dashboard. The survey is fairly quick and easy to complete, but the insights we get are anything but shallow. It prompts thoughtful, honest feedback that has sparked real, positive changes in our engineering org. For example, we have seen a significant increase in the quantity and quality of unit testing org wide. I also appreciate how we can track progress over time by comparing results quarter to quarter. The benchmarking against other companies is incredibly valuable to. It helps us understand where we stand and where we can grow, not just internally but across the industry. As a frontend engineer, I appreciate their commitment to a great user experience, modern user interface, and great product overall.
What do you dislike about the product?
There’s not much to dislike, but if I had to nitpick, I’d love to see more feature support for leaving feedback in different contexts. As companies grow, developer experience is shaped by more than just the immediate engineering team. It’s influenced by cross-functional work with product, design, and other engineering disciplines like frontend, backend, and platform. Without that context, feedback can feel a bit skewed and make it harder to pinpoint what’s truly working or needs improvement.
What problems is the product solving and how is that benefiting you?
DX helps us identify what’s helping or hurting our engineering teams, especially things that often go unnoticed in the day-to-day. It surfaces trends around collaboration, tools, processes, and team health, giving us a data-backed way to prioritize improvements. Instead of guessing what’s broken or waiting for burnout, we can be proactive about creating a better developer experience. That’s led to real improvements in engagement, retention, and productivity across our teams.
Thougtfully Designed and Extremely Powerful
What do you like best about the product?
DX does a great job of easily integrating all of our various data sources. It has a well-designed interface that lets you explore the data collected and an extremely powerful "Data Studio" that lets you interact with the data via SQL. The Slack integration is very well built and makes conducting studies seamless.
What do you dislike about the product?
Best practices result in long feedback loops. This is intentionally designed and has good reasoning behind it, but it does seem to limit the pace at which you can measure changes you've made to address pain points. Studies can help between snapshots.
What problems is the product solving and how is that benefiting you?
DX gives us clearer insight into our engineer's software development lifecycle and helps us identify and address blockers or choke points in our process. In particular, DX does a wonderful job of making information gathering as painless as possible. Whether through automated ingestion of git and ticket system information or through measured snapshots and studies, DX has given us a myriad of tools for slicing and dicing our engineers' collective experience. The support, both during on-boarding and afterwards, has been phenomenal. They always seem to have a well-reasoned explanation for why they suggest doing things a certain way, which has been great when their recommendations run counter to our assumptions or plans.
DX enables us to derive insights that deeply inform our product strategy
What do you like best about the product?
Easy to set up and use, industry benchmarks and tooling result in significantly higher response rates than other survey mechanisms (over 90%). Feedback captured by DX is actionable and highly relevant to both product work by platform teams and to the cultural and organizational shifts needed. The DX customer success team is fantastic and super responsive.
What do you dislike about the product?
Lack of free-form dashboarding tools to derive additional insights
What problems is the product solving and how is that benefiting you?
Understand areas of investment for platform teams based on drivers and CSAT
Organizational and cultural shifts needed to address key issues faced by technical talent
Organizational and cultural shifts needed to address key issues faced by technical talent
DX helps us stay focused on engineering happiness which drives productivity.
What do you like best about the product?
After using DX (getdx.com) for 2-3 years to support our engineering team's productivity and happiness, I'd like to share our experience with the platform.
What We Love About DX
Developer Experience Focus
The platform's emphasis on making developers' lives better aligns perfectly with our team culture. It has given us actionable insights to enhance collaboration, reduce friction points, and ultimately keep our engineers happy and productive.
Team Health Monitoring
The platform's ability to track team health metrics has been crucial for identifying burnout risks before they become problems. The sentiment analysis features help us understand how developers feel about their work.
Data-Driven Improvements
Having quantifiable metrics has enabled us to make objective decisions about process improvements rather than relying solely on intuition. This has led to measurable gains in developer satisfaction and productivity.
What We Love About DX
Developer Experience Focus
The platform's emphasis on making developers' lives better aligns perfectly with our team culture. It has given us actionable insights to enhance collaboration, reduce friction points, and ultimately keep our engineers happy and productive.
Team Health Monitoring
The platform's ability to track team health metrics has been crucial for identifying burnout risks before they become problems. The sentiment analysis features help us understand how developers feel about their work.
Data-Driven Improvements
Having quantifiable metrics has enabled us to make objective decisions about process improvements rather than relying solely on intuition. This has led to measurable gains in developer satisfaction and productivity.
What do you dislike about the product?
While DX has been overwhelmingly positive for our team culture, there are some natural challenges we've encountered:
Time Investment Required
Taking time away from development work for regular retrospectives and discussions can initially feel counterproductive. Engineers sometimes resist pausing "productive" work to discuss process improvements or address team challenges. However, we've found this investment ultimately pays dividends in the long run.
Change Management Friction
Implementing changes based on DX insights sometimes meets resistance, especially when addressing deeply ingrained habits or workflows. The platform highlights issues, but solving them still requires thoughtful change management and team buy-in.
Accountability Pressure
DX creates greater transparency and accountability for management, which is ultimately positive but can be uncomfortable. Leaders must respond to identified issues rather than ignoring them, which requires genuine commitment to improving developer experience over focusing solely on delivery timelines.
Time Investment Required
Taking time away from development work for regular retrospectives and discussions can initially feel counterproductive. Engineers sometimes resist pausing "productive" work to discuss process improvements or address team challenges. However, we've found this investment ultimately pays dividends in the long run.
Change Management Friction
Implementing changes based on DX insights sometimes meets resistance, especially when addressing deeply ingrained habits or workflows. The platform highlights issues, but solving them still requires thoughtful change management and team buy-in.
Accountability Pressure
DX creates greater transparency and accountability for management, which is ultimately positive but can be uncomfortable. Leaders must respond to identified issues rather than ignoring them, which requires genuine commitment to improving developer experience over focusing solely on delivery timelines.
What problems is the product solving and how is that benefiting you?
Fragmented Developer Feedback Collection
Before DX, we struggled to collect comprehensive feedback from engineers about their work experience in a structured way. The 360 Snapshots provide a consistent framework for gathering insights across multiple dimensions of the developer experience.
Blind Spots in Team Sentiment
Previously, we only discovered team frustrations during exit interviews or when issues reached a breaking point. 360 Snapshots give us regular temperature checks that surface concerns before they become critical problems.
Lack of Data-Driven Culture Improvements
We often made culture and process changes based on anecdotal evidence or the loudest voices in the room. The quantifiable metrics from 360 Snapshots allow us to make more objective decisions.
Before DX, we struggled to collect comprehensive feedback from engineers about their work experience in a structured way. The 360 Snapshots provide a consistent framework for gathering insights across multiple dimensions of the developer experience.
Blind Spots in Team Sentiment
Previously, we only discovered team frustrations during exit interviews or when issues reached a breaking point. 360 Snapshots give us regular temperature checks that surface concerns before they become critical problems.
Lack of Data-Driven Culture Improvements
We often made culture and process changes based on anecdotal evidence or the loudest voices in the room. The quantifiable metrics from 360 Snapshots allow us to make more objective decisions.
Measuring yourself against the best
What do you like best about the product?
Knowing how well an Engineering team is doing on various aspects is a very difficult task. The quarterly DX survey gives us two things, namely feedback directly from the engineers on things that are working and that are not working, and a way for us to compare ourselves to industry peers. Those two things really help us to know where to focus improvements.
What do you dislike about the product?
It's not cheap for a survey, but once you understand the benefit and it is important to you, it will make the decision easier.
What problems is the product solving and how is that benefiting you?
It is giving us insights (from our engineers and our industry peers) where we should focus improvements in our engineering team.
The best engineering metrics platform I have seen
What do you like best about the product?
I like its user-friendliness, its ability to enable teams to continuously identify and work on improvements themselves, and I also appreciate the AI capabilities.
What do you dislike about the product?
There is nothing special about this product that I dislike
What problems is the product solving and how is that benefiting you?
It helps our teams become more productive.
A game changer to leverage Developer experience
What do you like best about the product?
Having a comparison with companies in the market, in the same segment, to be able to understand where you need to work to improve that experience, makes all the difference.
What do you dislike about the product?
The tool could enable interaction and exchange of experiences between participating companies.
What problems is the product solving and how is that benefiting you?
Helps understand friction points we may have in our software development process.
Great way to measure developer experience projects
What do you like best about the product?
Being able to run surveys easily and get results with the level of depth I need to improve our platforms.
What do you dislike about the product?
Hard to think of anything, but the administration of users is a little bare bones - it could be improved.
What problems is the product solving and how is that benefiting you?
DX helps give a developer voice to the system data, allowing us to make sure everyone has a say in technical direction.
Unlocking engineering productivity insights
What do you like best about the product?
The combination of looking at both qualitative aspects (DevEx) in combination with quantitative metrics such as DORA and delivery metrics.
What do you dislike about the product?
Perhaps the management of adding and administering contributors.
What problems is the product solving and how is that benefiting you?
It is providing an unbiased look at painpoints when it comes to developer experience and provides a structured way of triaging the pain points.
The model behind the questions and categories works really well for me.
What do you like best about the product?
I was skeptical at first, but found that the model behind it all makes a difference - it's much more than just a survey and visualisation. The questions and categories are well thought out and are relevant to my day to day development work.
What do you dislike about the product?
Not sure whether it's only our configuration, but I find it nudges users over slack pretty aggressively.
I'd love to see a chart with the results over time, as opposed to only a comparison between snapshots.
Haven't found a way to visualize it like that.
I'd love to see a chart with the results over time, as opposed to only a comparison between snapshots.
Haven't found a way to visualize it like that.
What problems is the product solving and how is that benefiting you?
I verify whether initiatives in development practices and processes yield results and get feedback from the wider team.
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