DX Platform
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Finally an easier way to start measuring team performance
What do you like best about the product?
Ease of use, implementation. Easy to backfill data, no need for adding stuff to ci/cd.
What do you dislike about the product?
I wish you could more easily create and modify the out of the box dashboards to fit your needs. The custom dashboards feel like a much worse experience, then the default dora oens for exmaple.
What problems is the product solving and how is that benefiting you?
Measuring DORA, and other developer productivity metrics.
Super valuable visibility into the problems of the engineering org
What do you like best about the product?
Very good surveys/snapshots with insights into industry best practices and some customization. Has created strong alignment between engineers and executives on the actual biggest problems in the organization. Very nice to have all data of Github and Jira in one database. The AI allows to quickly do ad-hoc queries (as long as they aren't too complex).
What do you dislike about the product?
Doesn't allow to group Github repositories/services by tags to teams (which is something that Wiz for example supports, not a competitor but similar space). While it doesn't promote unhealthy practices like stack ranking ICs on output metrics, it does make it very easy to do so. Requires mature leadership that doesn't fall into this trap.
What problems is the product solving and how is that benefiting you?
Shows quantitative and qualitative data about engineering organization.
Enhancing our learnings with DX
What do you like best about the product?
DX is extremely transparent with the information collected. Not only can you conduct various scope and size surveys and create dashboards, it is visible to all. Additionally, it is easy to view and find the information you are looking for, as well as manage teams and various attributes for team members.
What do you dislike about the product?
The questions in the studies are geared a bit towards tech vs. full product, design and tech organizations which requires a few custom questions to ensure we are being inclusive for our organization. The DX team is always willing to help us manage this and expand our reach.
What problems is the product solving and how is that benefiting you?
In order to gain understanding of our organization, with year-over-year impact metrics, we find that DX is a great tool to help us capture our product, design and tech team members sentiment. Additionally, utilizing separate smaller surveys to deep dive into areas of need. DX pushes us to focus on top areas provided by the entire team and helps with recommended approaches.
GetDX: From Subjective to Strategic
What do you like best about the product?
Adopting GetDX has been a transformative step for our organization. It’s dramatically simplified how we report on and communicate developer productivity, which was once a recurring, challenging conversation steeped in subjectivity.
As a team that follows the advancement of industry research in this area, it’s reassuring to see the work of thought leaders like Nicole Forsgren, Jez Humble, and Margaret-Anne Storey directly inform the foundations and evolution of the DX platform. This credibility has been key in internal evangelization, enabling us to point internal stakeholders with a deeper interest to rigorous studies and comprehensive write-ups.
Importantly, as the platform continues to evolve, e.g. introduction of the Core 4, it hasn't necessitated major refactors to our integrations, allowing us to evolve with minimal overhead. Overall, DX has taken a large portion of the effort out of how we measure, communicate, and ultimately improve developer experience, and pushes us be more strategic and less reactive.
As a team that follows the advancement of industry research in this area, it’s reassuring to see the work of thought leaders like Nicole Forsgren, Jez Humble, and Margaret-Anne Storey directly inform the foundations and evolution of the DX platform. This credibility has been key in internal evangelization, enabling us to point internal stakeholders with a deeper interest to rigorous studies and comprehensive write-ups.
Importantly, as the platform continues to evolve, e.g. introduction of the Core 4, it hasn't necessitated major refactors to our integrations, allowing us to evolve with minimal overhead. Overall, DX has taken a large portion of the effort out of how we measure, communicate, and ultimately improve developer experience, and pushes us be more strategic and less reactive.
What do you dislike about the product?
Snapshot Triage flow is not particularly useful. EMs find it confusing and the Studies feature suffices for followups. Team management could be more intuitive.
What problems is the product solving and how is that benefiting you?
GetDX has solved the challenges of accurately measuring developer productivity, surfacing experience insights, and communicating engineering health across our organization. By combining system data with developer feedback, integrating fragmented tools, aligning with evolving research, and offering peer benchmarking, it has provided us with a unified, actionable view that is driving real improvements in productivity and engineering satisfaction.
Easy to use, helpful metrics
What do you like best about the product?
We've been using DX for DORA metrics as well as getting feedback about developer experience. Everything has been easy to set up and use. Support has been very quick and helpful.
What do you dislike about the product?
We ran into some hurdles initially with data correctness, but support helped us get past them relatively quickly.
What problems is the product solving and how is that benefiting you?
My team works on internal tools for other developers and it helps us collect useful data on what our users want.
DX provides a unique lens into the day-to-day lived experience of the teams I support.
What do you like best about the product?
Quantitative metrics were easy to deploy, and easy to understand. Qualitative metrics (snapshots) dovetail in quite nicely. Our account liaison is an excellent partner.
What do you dislike about the product?
There is a lot of data and it comes with a steep learning curve. Making sense of all of the information, learning what's applicable and what's not, takes a long time.
What problems is the product solving and how is that benefiting you?
I manage the Developer Experience team, and so my primary focus is ensuring that our developers are at optimal functionality. I care very much about the lived experience and well-being of our employees, as well as their output and velocity. DX gives me insight into all of this.
CTO
What do you like best about the product?
qualitative + quantitative approach to PD
What do you dislike about the product?
ease of implementation, price, lack of user engagement from engineers
What problems is the product solving and how is that benefiting you?
hearing feedback directly from on the ground developers, that can be linked with quantitative data to make informed decisions.
Quantitative and Qualitative insights all in one
What do you like best about the product?
Qualitative survey gives good insights into how the team works and where to focus on. You can also tailor the survey to what is more apprporiate for you company.
What do you dislike about the product?
Its not easily solved but the quantify the productivity of engineering teams is something that will need to improve over time. No one has cracked this.
There are good insights that you can make specific actions against.
There are good insights that you can make specific actions against.
What problems is the product solving and how is that benefiting you?
Improving the productivity of the team and find insights into what changes we can make to improve the way we work.
Benchmarking against the industry made easy, target improvements made straightforward!
What do you like best about the product?
The platform makes the engineering opinion of daily life much more visible to senior leaders in the company, in turn making it a key conversation when things aren't running as smoothly as they could/should be. The evidence based emphasis on where we are trending within the industry gives us the confidence to set goals for course correction, as well as encouraging us to push boundaries to be a market leader in key areas.
The trend recognition over time helps us to retrospectively see if our efforts of targeting engineering KPIs through quarterly objectives has had the desired effect. This has been a lifeline for us, enabling cross-pollination of EM techniques from teams who suffer from different problems in different time periods.
Overall the experience with DX so far has been smooth, with as much guidance into using the tools properly as we have needed from the account manager, including recommendations on their best practises to get maximum value from the process.
The trend recognition over time helps us to retrospectively see if our efforts of targeting engineering KPIs through quarterly objectives has had the desired effect. This has been a lifeline for us, enabling cross-pollination of EM techniques from teams who suffer from different problems in different time periods.
Overall the experience with DX so far has been smooth, with as much guidance into using the tools properly as we have needed from the account manager, including recommendations on their best practises to get maximum value from the process.
What do you dislike about the product?
The only thing I would like to see more of from DX tooling is the ability to add extra custom metrics, which helps us paint a more individual picture of the current engineering environment. Engineering is done differently at every single company, and tooling to help capture those quirks would make life easier.
What problems is the product solving and how is that benefiting you?
Making sure that our engineers are working in a way they are happy with, and that their lives are as seamless and painless as possible. This has meant that we are delivering more value, faster, and with less pain points to battle with.
Getting meaningful visibility and driving DevEX with low efforts to start it.
What do you like best about the product?
- Seamless Implementation: DX made the integration into our whole software development setup very smooth. The documentation was clear, and the standard connections work very well out of the box. Getting started with DX was refreshingly simple. From initial setup to full deployment, everything was intuitive and required minimal overhead. It allowed our teams to focus on real value delivery instead of struggling through configuration hurdles.
- Excellent Customer Success Support: The support team at DX has been fantastic. They are always responsive, knowledgeable, and eager to help. Whether it’s a quick question or a deeper technical dive, they’ve consistently provided top-notch assistance.
-Core functionality and frontline: Beyond the core functionality, Frontline has been a standout feature. It’s been instrumental for our day-to-day operations, offering actionable insights and streamlining our workflows noticeably.
- Excellent Customer Success Support: The support team at DX has been fantastic. They are always responsive, knowledgeable, and eager to help. Whether it’s a quick question or a deeper technical dive, they’ve consistently provided top-notch assistance.
-Core functionality and frontline: Beyond the core functionality, Frontline has been a standout feature. It’s been instrumental for our day-to-day operations, offering actionable insights and streamlining our workflows noticeably.
What do you dislike about the product?
- Metric Calculation Accuracy: We did encounter a few errors in the calculation of some metrics. While the DX team addressed these issues impressively fast, it was concerning that we were the ones to spot them. Had we not, these inaccuracies could have affected our reporting integrity.
- Best with Standard CI/CD Practices: DX shines when you’re working within standard software development workflows — CI/CD pipelines, labeling practices, etc. However, for teams with more customized or less conventional setups, it might require additional tweaking or could feel slightly restrictive.
- Pricing: The tooling is on the pricier side, so if you don't focus on it and treat it just "as another tool" you will not get out of it what you are paying for.
- Best with Standard CI/CD Practices: DX shines when you’re working within standard software development workflows — CI/CD pipelines, labeling practices, etc. However, for teams with more customized or less conventional setups, it might require additional tweaking or could feel slightly restrictive.
- Pricing: The tooling is on the pricier side, so if you don't focus on it and treat it just "as another tool" you will not get out of it what you are paying for.
What problems is the product solving and how is that benefiting you?
- Understanding pain points in our software development flow.
- Understanding and measuring impact of certain initiatives.
- Not just systemic, but also subjective view from people working on problems really helps understand the gist better.
- Provides a platform for people to give very candid feedback on what works great and what works bad.
- Survey participation is really high through DX.
- Understanding and measuring impact of certain initiatives.
- Not just systemic, but also subjective view from people working on problems really helps understand the gist better.
- Provides a platform for people to give very candid feedback on what works great and what works bad.
- Survey participation is really high through DX.
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