DX Platform
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Making Sense out of the Sentiment
What do you like best about the product?
UI is friendly and intuitive.
Good reports and charts.
Easy integration with a lot of tools.
Good reports and charts.
Easy integration with a lot of tools.
What do you dislike about the product?
It is rigid in some areas such as doing CFR in a particular way only.
What problems is the product solving and how is that benefiting you?
Helping understand the problem areas and making sense out of general developer sentiment.
Communicating with the team about how we are addressing their concerns by providing us with categories to work on.
Communicating with the team about how we are addressing their concerns by providing us with categories to work on.
Insightful, actionable to enable data driven leadership
What do you like best about the product?
DX has a raft of data points that help engineers, managers and senior leaders understand what is enabling engineers to perform but also identifies blockers that are slowing them down. It’s insightful and provides actionable features to continuously improve your organisation. The DX surveys enable fast feedback, the dashboards provide an easy view into the data that can be drilled into and I found the GitHub activity also really useful for managers when supporting and coaching engineers and how to improve flow of work.
What do you dislike about the product?
It was a fairly lengthy onboarding process and to begin with the many features available we didn’t use as we spent a lot of time getting to know how to use the DX survey basics. There were challenges around the metrics data as well, however the DX team are extremely helpful and efficient and we were always able to contact them and get swift support - this was also the case with feature enhancements we thought beneficial.
What problems is the product solving and how is that benefiting you?
We wanted a tool to enable us to improve developer experience, create viability of all the rich data we have across GitHub and other tooling to support us in identifying improvements we could make to flow. And we wanted data we could utilise to enable buy in from senior leaderships on improvements needed as well as data that demonstrated when improvements had been made for us to celebrate.
The most complete developer experience platform on the market
What do you like best about the product?
Periodic snapshots are excellent for getting general feedback from tribes and squads. The reports and graphs are accurate, and I use them every day.
What do you dislike about the product?
The cost is a bit high. For a medium-sized company, it can be expensive.
What problems is the product solving and how is that benefiting you?
I'm encountering productivity issues with my development teams. I can now look at DORA metrics and be more assertive in troubleshooting potential issues in my processes. I've already changed workflows after identifying a flaw highlighted by DX.
Good tool and insights around developer productivity
What do you like best about the product?
DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.
What do you dislike about the product?
Compared to some competitors I checked out, the integration & onboarding of DX was less streamlined and more time consuming. For example getting all the teams/users data into the system and authorizing everything on GitHub was a too-many-step process vs. nearly 1-click like some others. I think they should improve this, but if you can get past the set up it's a powerful platform.
What problems is the product solving and how is that benefiting you?
DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.
Excellence
What do you like best about the product?
Ease of use, the constant changes and updates, and time to value. Within 24 hours, we already had value due to the speed of intake from the integrations setup.
What do you dislike about the product?
Some of the out the box features is hard to customize, and the custom reporting isn't as feature rich as it can be. This doesn't take away value, but it slows down adoption.
What problems is the product solving and how is that benefiting you?
Getting clarity in our developer experience and overall SDLC. Being able to drill down into every aspect and find opportunities to optimize and improve. It's also giving the engineers a voice which holds managers and exec accountable to listen and action the areas of concern raised.
DX is the best balance of signal, actionability, and cultural fit I’ve used.
What do you like best about the product?
We’ve been using DX for two quarters now. I’ve used different platforms in the past.
DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.
DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.
Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.
DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.
DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.
Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.
What do you dislike about the product?
The benchmarks are helpful, though I’d love even finer segmentation (e.g., by company stage, team size, domain, or language/runtime) to make comparisons feel more tailored.
Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.
Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.
What problems is the product solving and how is that benefiting you?
I suppose the most important thing DX solves for us is: ut replaces gut-feel with a shared, objective view of engineering health across leadership, managers, and developers.
It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.
At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.
It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.
At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.
Intuitive tool that helps us uncover bottlenecks and drive better decisions
What do you like best about the product?
DX makes it easy to dig into our processes and identify bottlenecks quickly. The ability to overlay team feedback with performance data gives us a clear picture of what’s really happening, which we couldn't do previously. I didn't expect it, but the Ask AI reporting has been especially valuable, allowing us to narrow down into exactly the data we care about without extra complexity or time of manually digging through data. The user interface is clean and intuitive, so adoption across the team has been smooth so far.
What do you dislike about the product?
So far we haven't had any issues or downsides that I would highlight.
What problems is the product solving and how is that benefiting you?
DX helps us surface bottlenecks in the development process, track overall engineering improvements, and pinpoint where we have room for improvement. It made team discussions more objective and data-driven. It’s also proven valuable for monitoring and tracking long-term, high-level improvements and compiling data for board or organization-wide reporting. Individual teams can drill down to optimize their own workflows, something our previous tool didn’t support as effectively and one of the primary reasons why we moved to DX.
Convenient metrics and developers' survey instrument in one
What do you like best about the product?
Objective metrics and subjective (developers' survey) in one.
Intuitive interface.
Great customer care.
Intuitive interface.
Great customer care.
What do you dislike about the product?
Not all metrics are available, but they constantly work on it.
What problems is the product solving and how is that benefiting you?
Makes our developers happier through survey, which is followed by the feeling that you are heard and some positive changes.
Gives us better understanding of the pain points of developers before it strikes.
Allows us to use objective metrics to make smoother achieving musiness goals - better testing, less time to prod, etc.
Gives us better understanding of the pain points of developers before it strikes.
Allows us to use objective metrics to make smoother achieving musiness goals - better testing, less time to prod, etc.
Indispensable everyday tool for an engineering team
What do you like best about the product?
Our entire engineering org, especially Engineering Managers, use DX everyday.
The "Work log" report is a great way to visualize the individual day-to-day activities of all team members. Being able to click on each item and have it directly take you to a PR or ticket is convenient and efficient.
The "Breakdowns" report allows us to gain a holistic understanding of the impact of an IC or team. The ability to click into each metric to see the underlying PRs and tickets is a great feature.
The built in DX AI has been very useful to do ad hoc data investigations and easily gaining new insights. Secondarily, being able to take the queries written by the AI and turning it into a report is also time saver.
The "Work log" report is a great way to visualize the individual day-to-day activities of all team members. Being able to click on each item and have it directly take you to a PR or ticket is convenient and efficient.
The "Breakdowns" report allows us to gain a holistic understanding of the impact of an IC or team. The ability to click into each metric to see the underlying PRs and tickets is a great feature.
The built in DX AI has been very useful to do ad hoc data investigations and easily gaining new insights. Secondarily, being able to take the queries written by the AI and turning it into a report is also time saver.
What do you dislike about the product?
The UI can be a little overwhelming with the amount of data and different reports it throws at you.
What problems is the product solving and how is that benefiting you?
DX helps us understand the impact each of our engineers and teams are making to the org. DX provides the consistent and transparent metrics that we can use to measure and communicate to all our teams. The data and reports DX provides makes sometimes difficult conversations much simpler, clear and consistent. It allows us to continuously set higher and higher goals for our organization.
Rapidly evolving developer experience platform
What do you like best about the product?
DX can quickly give you valuable and actionable insights into your developer experience challenges. You can use both qualitative methods (such as surveys) and quantitative metrics (for example, DORA).
The benchmarks provided by DX are also highly valuable and very difficult to gather on your own. While you could run a survey yourself, the real challenge lies in interpreting the results. DX helps with that.
I like having the ability to explore the data myself and build custom reports. It gives me a good opportunity for some hands-on work as a manager.
I also appreciate that DX is rapidly evolving. We started working with DX more than a year ago, and the progress they have made since then has been huge. This gives me confidence that the platform will continue to improve and reassures me about long-term collaboration.
The benchmarks provided by DX are also highly valuable and very difficult to gather on your own. While you could run a survey yourself, the real challenge lies in interpreting the results. DX helps with that.
I like having the ability to explore the data myself and build custom reports. It gives me a good opportunity for some hands-on work as a manager.
I also appreciate that DX is rapidly evolving. We started working with DX more than a year ago, and the progress they have made since then has been huge. This gives me confidence that the platform will continue to improve and reassures me about long-term collaboration.
What do you dislike about the product?
I don't have major points that I dislike, mostly areas for improvements.
For example, in some tools within DX (like Frontline), the focus can lean too much towards individual performance, such as the number of PRs each engineer merged last week.
Personally, I prefer to focus on team-level performance when using a tool like this.
I’d appreciate having the ability to customise the view to emphasise aggregate team performance.
That said, I don’t see this as a broader issue with DX. In fact, their strong focus on team performance was one of the main reasons we chose to work with them.
For example, in some tools within DX (like Frontline), the focus can lean too much towards individual performance, such as the number of PRs each engineer merged last week.
Personally, I prefer to focus on team-level performance when using a tool like this.
I’d appreciate having the ability to customise the view to emphasise aggregate team performance.
That said, I don’t see this as a broader issue with DX. In fact, their strong focus on team performance was one of the main reasons we chose to work with them.
What problems is the product solving and how is that benefiting you?
DX helps us identify bottlenecks in our software delivery processes, address them and improve efficiency of an engineering org.
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