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    Financial Services

DX helps me fully understand my Engineering Teams

  • April 23, 2025
  • Review provided by G2

What do you like best about the product?
As a VP of Engineering, gaining a clear and comprehensive understanding of the engineering organization is paramount. DX has proven to be an invaluable tool in achieving this, offering a unique lens through which to view our teams, processes, and overall effectiveness.

I really love how DX promotes a culture of transparency and accountability. This fosters trust and collaboration across teams, leading to a more engaged and motivated workforce.

I read every review and every comment left by my engineers and regularly dive deeply into the insights it provides. This helps me to get closer to my teams and to be a better leader, by understanding the pain points of the org.
What do you dislike about the product?
I'd like the UI to be a bit more intuitive. Some of the features across the product are not the easiest to use.

I'd also really like to be able to integrate it more into our other business workflows. Slack and email integration as an example would be awesome at getting valuable insights to the right people.
What problems is the product solving and how is that benefiting you?
It's giving me a deep insight into how my engineering organisation feels, the pain points they have, and where we can improve as a business.


    Ben A.

Measuring What Matters: A Closer Look at DX

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
DX has been genuinely helpful for us in understanding and improving developer experience across our teams. One of the standout positives has been the 100% participation rate — that kind of engagement is rare, and it gives us a real pulse on how people are feeling.

The implementation was easy and fast, and the Slack automation has taken away all the usual overhead around chasing responses or coordinating team triage sessions, which makes it incredibly easy to run. Plus, the quarterly DX insights from the DX support team are more than just data dumps — they’ve offered thoughtful, tailored guidance that’s helped us interpret the results properly and focus our efforts where they’ll really make a difference. When we’ve acted on the findings, it’s contributed directly to happier, more effective teams.
What do you dislike about the product?
The price does feel a little on the high side for what is essentially a structured survey with reporting — though to be fair, the hands-on support does help justify that cost. One risk, though, is that if you don’t have strong buy-in from leadership or the ability to actually change things based on what comes up, it can start to feel like you’re surfacing problems without the means to fix them. That can undermine trust quickly and turn a well-intentioned tool into something teams start to ignore.
What problems is the product solving and how is that benefiting you?
It helps solve the problem of delivering software in an efficient, impactful way through happy teams that have the tools, processes and clarity needed to do it well.


    Computer Software

DX has given us the structure and insights necessary to improve our organization

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
I like how DX is a central platform for qualitative and quantitative feedback on developer experience and how well our engineering organization is running. It has standardized and improved the quality of feedback we get from our engineers. This has allowed us to identify and solve problems with a higher degree of clarity and confidence.
What do you dislike about the product?
The only thing I find lacking is the Shortcut integration. I get the impression that it is not as well-integrated as other tools like Jira and Linear.
What problems is the product solving and how is that benefiting you?
1. Provides a structured way to collect qualitative feedback from engineers which allows engineering leaders like myself to get data that helps guide how to improve our teams.
2. Provides a data platform that integrates with other tools which allows engineering leaders like myself to understand the metrics involved with engineering operations and how they correlate to developer experience and performance.
3. Provides tooling like Frontline and PlatformX that enhance certain engineering operations to make them more efficient leading to higher performance.


    Computer Software

Great tool to support your DevEx initiative!

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
DX provides significant expertise in advancing developer experience within an organization. They offer various methods, including a dedicated support team, tailored insights, and valuable reports. The standard reports are generally very useful, and the option to create custom reports is available if needed. It has been a crucial tool in developing our developer experience dashboards for our product and engineering groups. Leaders find it very user-friendly for understanding team operations, and the integration with a messaging platform is a definite advantage.
What do you dislike about the product?
When we began using this in 2024, we encountered some initial issues, such as user interface bugs and discrepancies in the background calculations for certain reports compared to other tools. However, their support and engineering teams consistently resolved these problems quickly, sometimes within hours. We commend their responsiveness.
What problems is the product solving and how is that benefiting you?
DX helps us quantify our productivity and identify our challenges with data. It definitely supports the development of a data-driven strategy. Additionally, it's a very useful tool for gaining insights into specific areas, such as the impact of generative AI tools or a comparison of performance between different teams.


    Antoine D.

A new modern take into developer experience

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
When it comes to developer experience measurement and expertise, there is little companies like DX, they made sure they covered both to tooling and the expertise when it comes to assess devex.
There approach is a well balanced mix of opinionated structure with enough space for some of your company specificities.

Running the POC was an easy process and helped us to make sure of the value of their approach. We have been well supported, the survey snapshots are easy to set up and led to very high participation rates.

The quantitive products are easy to ger started on but can lead to a lot of iteration over the data ingress in order to get it fully running.
What do you dislike about the product?
The support in terms of tech or customer service is only on US timezone for now.
What problems is the product solving and how is that benefiting you?
The DX platform provides the necessary insights on devex, solving our current problem of inefficient feedback and scaling. We run together a quarterly survey on the platform. The results are accessible any time on the platform itself to all of them.


    Morteza I.

If you want to increase value delivery speed, you need DX

  • April 20, 2025
  • Review provided by G2

What do you like best about the product?
Very simplistic and holistic approach to development experience within an organization that helps the executive team have visibility and make informed decisions. Integration is very easy and the solutions team is eager to help. Implementation of connections with your various systems is fairly easy to do.
What do you dislike about the product?
Having anonymous surveys to get a pulse from engineers would be a great addition.
What problems is the product solving and how is that benefiting you?
Software Delivery transparency and data driven approach.


    Chris S.

A great partner for helping us understand our engineering team and how its performing

  • April 18, 2025
  • Review provided by G2

What do you like best about the product?
- Lots of great metrics
- Very easy to use
- A compelling developer survey that gets a good response rate from our department
- Transparency and customization options, specifically the ability to see and change the SQL that drives the metrics
- Great customer support, very responsive
- DX provides us anonymized insights of companies of a similar nature to see how others approach working with the tool
- Connects to just about all of the integrations we would want
What do you dislike about the product?
- Set up and implementation took a while
- The volume and density of metrics can be intimidating for new users
What problems is the product solving and how is that benefiting you?
We were able to solve two problems by adopting DX. First, finding a tool that engaged our developers for surveys and second, a tool that could give us deep insights into how our engineering department is performing.


    Joshua M.

Finally - a company and tool that really understands developer experience

  • April 18, 2025
  • Review provided by G2

What do you like best about the product?
DX asks the right questions to get the best feedback and opportunities from my engineers. Each team loves the autonomy it provides. I'm amazed by their breadth of understanding through multiple features that expand well beyond the survey flow. Their knowledge about how to help improve developer experience is stunning. Tying quantitative and qualitative data together for teams to quickly identify next steps and act on them is exactly what I was looking for.
What do you dislike about the product?
Any issue I've had with DX has been promptly addressed. Usually before I reach out to improve a feature, they've already got it on their backlog or it's already in progress.
What problems is the product solving and how is that benefiting you?
DX is empowering engineers and their teams to speak up about anything they're struggling with and helping them to resolve it on their own.


    Leonard S.

Finally, an eng productivity tool that gets it

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
It's a wonderful blend of qualitative and quantitative metrics that gets at the heart of how to run an efficient engineering organization. It treats engineers like humans, while also supporting an incredibly healthy bottom line and disincentivizing "gaming" the system by holding engineers accountable at the team level.
What do you dislike about the product?
Hard to say. It's early days; some of the UI isn't as refined as it could be, but that doesn't stop me from using it.
What problems is the product solving and how is that benefiting you?
It's a notoriously sticky problem to run a highly efficient engineering organization that is providing as much value as possible to users and the organization without harming morale and increasing attrition. GetDX gives you the tools to do just that.


    Dustin S.

Great tool to get a true picture of developer sentiment

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
DX has been the absolute best way for us to give developers a forum for giving feedback on the developer experience. We can have all the internal meetings where we ask these questions, but DX provides a systematic way to collect, review, compare, and report on how our developers feel about their work.
What do you dislike about the product?
It can be hard to gauge how to respond to this. For example: if requirements quality is listed as a problem for our team, how do we properly handle that? Where does it lie? That requires more conversation with the team.

Or, sometimes context for a question is lacking. For example: "builds are slow" isn't super actionable. What's slow? Has it gotten slower? How is it compared to other teams' experience?

But, these things are true for all surveys and we're looking forward to working with the DX Data Cloud to help.
What problems is the product solving and how is that benefiting you?
Engagement surveys are overly broad and don't speak to the developer experience. Internal working sessions don't get the level of depth and candor needed. All of that is incredibly hard to quantify. DX gives us the right information and a platform to evaluate and follow up on items uncovered by the surveys.