DX Platform
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Early adopter continually impressed with expanding developer metrics platform
What do you like best about the product?
After five years of utilizing DX for gathering developer insights, we continue to expand our usage of the platform as a viral tool for engineering leadership. From Core4 to CapEx reporting, DX is a favorite tool of ours.
What do you dislike about the product?
Nothing notable at this time. We may like to see more customizable dashboards in the future.
What problems is the product solving and how is that benefiting you?
Understanding developer metrics and acting on that data to continuously improve.
DX is the engineering management dashboard you've been waiting for.
What do you like best about the product?
The rigorous research that backs all of the products they build.
What do you dislike about the product?
While their survey tools are best in class, they are still building out their metrics offerings.
What problems is the product solving and how is that benefiting you?
DX solves the problem of knowing how efficiently we are building software, and compares to benchmarks of other companies in their sample.
Turns team sentiment into actionable metrics with high response rate
What do you like best about the product?
I used DX as an admin at my last employer, and we saw a 95%+ response rate from the team - which is rare. It gave us a clear view of how the team was feeling and made it easy to track changes over time.
Now, as an engineering leader at my current company, I use DX to understand what my team needs and where they’re struggling. What makes DX different is that it doesn’t just give you raw data - it helps explain the “why” behind it. It turns subjective feedback into clear, measurable insights you can act on and track quarter over quarter.
I will use it again!
Now, as an engineering leader at my current company, I use DX to understand what my team needs and where they’re struggling. What makes DX different is that it doesn’t just give you raw data - it helps explain the “why” behind it. It turns subjective feedback into clear, measurable insights you can act on and track quarter over quarter.
I will use it again!
What do you dislike about the product?
Sometimes it’s hard to know what to focus on first. The data is strong, but tying sentiment data back to factual insights—like cycle time, GitHub PR usage, or even tech documentation quality—would help uncover complex issues like tech debt more deeply.
What problems is the product solving and how is that benefiting you?
DX helps us understand how engineers are feeling and what’s getting in their way - before it shows up in missed goals or attrition. It gives early signals about issues like burnout, unclear priorities, or process friction. That helps us take action faster and with more confidence. It also gives leaders a way to track team health over time, not just at a single moment. The biggest benefit is that it creates space for honest feedback without overloading managers with more meetings or guesswork.
DX is _the_ definitive tool for improving Developer Experience
What do you like best about the product?
Strong data-driven insights, and incredible partnership. DX allows us to run our Developer Experience program efficiently to derive the most impactful insights that allow us to ship faster, with higher quality and with increased engineer satisfaction in their tooling and processes.
What do you dislike about the product?
Nothing particularly. DX are incredibly responsive to any feature requests that we have.
What problems is the product solving and how is that benefiting you?
We want to run an effective DX program - DX allows us to align on the metrics that matter, dial in the measurements, and derive effective actions to take.
A fantastic and developer-centric way to look at platform health
What do you like best about the product?
I love the human-centeredness of DX. It connects the work with the real people on the other side and presents it in a way that is super actionable. For me, it does everything I wish a tool like this did, and manages to avoid the pitfalls that are prevalent in the "let's measure the engineers" type tools.
It was fairly easy to setup (just give it relevant access to different services) and you get tons of impactful insights. Their Atlas tool to query data is one of the better uses of LLMs embedded into an app that I've seen (and I'm generally skeptical on LLM embedding into products).
It was fairly easy to setup (just give it relevant access to different services) and you get tons of impactful insights. Their Atlas tool to query data is one of the better uses of LLMs embedded into an app that I've seen (and I'm generally skeptical on LLM embedding into products).
What do you dislike about the product?
While it's easy to setup when you have standard industry tools (github, etc), if your company does weird stuff.. it takes a bit of work. It takes a few cycles to understand if you got all the data in or not.
What problems is the product solving and how is that benefiting you?
We have the problem of understanding if our engineers are effective and what's preventing them from being more effective. Asking them is the clear answer, but doing that at scale is hard. DX makes that easy.
Helping us better understand our team behaviours within John Lewis Partnership
What do you like best about the product?
A simple to complete survey linked to industry research, this gives us insight both through quarterly surveys, localised studies and data across our Engineering team. We didn't have a consistent approach with tooling metrics and this gave us organisational coverage quickly and has been adopted well at a team level with great levels of engagement (+90% across 1000 people in 100+ teams). This insight has been comparable to where we do collect data and ensures that we can measure team and organisational shifts based on how work is progressing and engineering initiatives. We can also baseline ourselves against similar sized industries.
What do you dislike about the product?
There is very little to dislike in DX, we've been able to input with feature requests where required to aid improvements. It has some great industry sponsorship and we have been early adopters which has benefitted us.
What problems is the product solving and how is that benefiting you?
We didn't have a consistent feedback mechanism to understand how all our Engineering teams were doing, this gave us the ability to do that and support improvement initiatives both at team and organisationally. It is insightful and has helped us understand where we need to focus our time.
Fundamental tool for engineering teams
What do you like best about the product?
First and foremost DX is a tool for collecting qualitative and quantitative data about how the engineering function is performing. It uses curated easily accessible surveys, which are thoughtful of avoiding survey fatigue, and integrations with Slack, GitHub, ticket management systems, and deployment tracking, to build a really accurate picture of what are the major points of friction in your organisation, and how to best take action to tackle them. These integrations are seamless, particularly the automatic tracking of deployments.
The knowledge repository is super useful, but the crowning jewel is the AI query generator, which allows an engineering leader to ask questions about the team, and get really valuable insights.
The team at DX are great at providing support, being super responsive and helpful, even going to the extent of changing their feature backlog from feedback we provided to them.
As an intelligence tool, it is useful throughout the engineering cycle, and when used correctly can lead to real change to engineering joy and satisfaction, reduction of friction, and acceleration of development.
The knowledge repository is super useful, but the crowning jewel is the AI query generator, which allows an engineering leader to ask questions about the team, and get really valuable insights.
The team at DX are great at providing support, being super responsive and helpful, even going to the extent of changing their feature backlog from feedback we provided to them.
As an intelligence tool, it is useful throughout the engineering cycle, and when used correctly can lead to real change to engineering joy and satisfaction, reduction of friction, and acceleration of development.
What do you dislike about the product?
Getting it implemented in your team requires effort, as it is a culture change tool. Although the tool is great it does not help you in getting it being used strongly by the leaders in your organisation. So it would be helpful to have a more white glove approach to get implementation done right.
What problems is the product solving and how is that benefiting you?
Understanding what engineers feel is blocking them from delivering
Understanding how the drivers to developer experience have been improving or getting worse, and comparing with industry benchmarks
Understanding how the drivers to developer experience have been improving or getting worse, and comparing with industry benchmarks
Developers love it, and executives need it
What do you like best about the product?
As an executive sponsor for our Developer Experience program, I have high confidence in the DX products because their ideas are based in published research, by renowned authors in the industry. Further, we have thousands of developers and technical contributors who love to engage with the survey. Last few quarters we've had an engagement at well over 80%
What do you dislike about the product?
I would like us to apply our internal branding to the survey, like logos, domain names etc. This would further increase recognition and trust internally.
What problems is the product solving and how is that benefiting you?
It helps us understand developer experience and productivity. With a better understanding, we are able to drive continuous improvement in productivity and effectiveness for our company.
Exceptional product backed by outstanding support, delivering real insights
What do you like best about the product?
What I like best about DX is the combination of actionable insights and an incredibly supportive team that genuinely focuses on helping us create value — not just generating reports, but driving meaningful improvements in how we work.
What do you dislike about the product?
The main limitation we’ve experienced is within Data Studio, where flexibility and customization could be improved — but the DX team has been highly responsive to our feedback and is actively working on enhancements in this area.
What problems is the product solving and how is that benefiting you?
DX is helping us uncover bottlenecks, inefficiencies, and improvement opportunities in our software development process by providing clear, data-driven insights. This has enabled us to have more informed conversations across teams, track progress over time, and make targeted improvements that enhance both developer experience and delivery performance.
Powerful platform for driving change
What do you like best about the product?
This platform provides actionable insights into team health and trends, transforming anecdotal observations into data-driven decisions. It empowers us to identify bottlenecks, validate concerns, and pinpoint areas for improvement.
We've already leveraged its insights to:
Reduce engineering load: By increasing technical support.
Simplify core architecture: Through major refactoring projects.
Streamline workflows: By implementing process improvements in design and planning.
The DX platform fosters a culture of transparency and empowers our engineers and QA to voice their concerns. The robust querying tools enable teams and individuals to set data-driven goals and track progress. Additionally, frontline tools help tech leads efficiently manage pull requests, preventing stagnation.
I also love all of the recommendations to improve each driver, this makes it easy to action on the items in the snapshot.
It integrates with all of our code, CI tools and JIRA. It is very intuitive to navigate and use. I use certain features like frontline daily, and other features like team reports weekly to see if we are bottlenecking anywhere.
Whenever we have questions or concerns the DX team has been very responsive and helpful in resolving issues or providing alternatives.
We've already leveraged its insights to:
Reduce engineering load: By increasing technical support.
Simplify core architecture: Through major refactoring projects.
Streamline workflows: By implementing process improvements in design and planning.
The DX platform fosters a culture of transparency and empowers our engineers and QA to voice their concerns. The robust querying tools enable teams and individuals to set data-driven goals and track progress. Additionally, frontline tools help tech leads efficiently manage pull requests, preventing stagnation.
I also love all of the recommendations to improve each driver, this makes it easy to action on the items in the snapshot.
It integrates with all of our code, CI tools and JIRA. It is very intuitive to navigate and use. I use certain features like frontline daily, and other features like team reports weekly to see if we are bottlenecking anywhere.
Whenever we have questions or concerns the DX team has been very responsive and helpful in resolving issues or providing alternatives.
What do you dislike about the product?
The overall Engineering Developer Experience Index (DXI) exhibits significant quarter-to-quarter fluctuation, potentially influenced by recent events, both positive and negative. This is particularly true for events happening right before the survey goes out.
To gain a more stable and accurate understanding of our progress, it would be beneficial to visualize long-term trends in workflows and key drivers in one place somehow. I can see these trends for individual items, but it is sometimes much more helpful to look at several of these at a time, for the whole engineering org overall.
This would help us discern genuine directional shifts from temporary fluctuations, providing a clearer picture of sustained improvement.
To gain a more stable and accurate understanding of our progress, it would be beneficial to visualize long-term trends in workflows and key drivers in one place somehow. I can see these trends for individual items, but it is sometimes much more helpful to look at several of these at a time, for the whole engineering org overall.
This would help us discern genuine directional shifts from temporary fluctuations, providing a clearer picture of sustained improvement.
What problems is the product solving and how is that benefiting you?
DX is helping us prioritize our efforts organization wide on the most impactful engineering problems. It helps inform our developer experience improvement roadmap, and allows each eng leader to have a pulse check on where each team is doing well vs where we are having issues. It allows us to make actionable changes based on data and feedback.
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