What do you like best about the product?

The DX Data Studio is highly customizable, with DX offering strong support to make the data I need available in the tool. Their interface for writing queries is simple and clean. Even if I can't achieve what I hope within DX, I feel comfortable and confident reaching out to DX to get their support fulfilling what I need either from the existing data, or through additional configuration to fit my needs.

What do you dislike about the product?

At this time, I have not had much success with the DX AI giving me the results I'm looking for. Sometimes, I can take the generated query as a starting point and fix it, but the results are usually not the shape I expected (e.g. getting a single data series when asking for a breakdown of a metric per developer), or the query is generally unsuccessful (e.g. the results of the query are empty, or completely zeroed out). I believe the outcomes could be improved with more assistance and configuration from DX, but it doesn't give me the feeling of simplicity and independence I hope for with an AI tool.

What problems is the product solving and how is that benefiting you?

DX gives me common metrics about my developers' activity, our workflow, and allows me to write additional custom queries for metrics I care about for my developers, or we care about for our team. I work on a mobile product, and some boxed reports are better suited to different deployment strategies, like that of a web application, but DX is willing to work with their users in mobile product development to understand and fulfill their needs. I also appreciate the tool having options to compare metrics to industry mobile developers only; this makes me feel like the mobile developer experience is considered and not alienated from the majority of developers.

What do you like best about the product?

Over the past two years, since we began running quarterly DX surveys to better understand developer satisfaction across both qualitative and quantitative dimensions, we’ve seen consistent, quarter-over-quarter improvements in satisfaction scores across all teams.

For context, when we first adopted DX, our scores were just above the 50th percentile in DX's own Developer Experience industry benchmark. Two years later, we’re now above the 90th percentile!

Every time a DX survey goes out, we see a 90%+ response rate across all teams within the first week. This trend has held steady across every survey we’ve run. It speaks not only to the effectiveness of DX’s notification system but, more importantly, to the fact that our developers want to give feedback—because they’ve seen that it leads to action. Survey results are made available to everyone as soon as the survey closes, fostering a culture of transparency and accountability. Everyone knows where things stand, and that awareness motivates teams to keep improving.

That said, DX isn’t a silver bullet. It won’t solve your problems for you—but it will help you find them, track your progress in solving them, and foster a habit of continuous improvement, both across the organization and within individual teams.

If you’re adopting DX, it’s important to be ready to act on what you hear—especially at the team level. The platform gives you the tools to do this, but ultimately it’s up to the organization to empower teams to take ownership of their outcomes. Running surveys without meaningful follow-up is a fast track to developer disengagement.

The DX team has been incredible—responsive, thoughtful, and always open to feedback. They ship improvements regularly (almost every other month), and I've felt all changes and additions always useful, never bloated or unnecessary.

The dashboard is very intuitive. It’s easy to navigate, and you get clear, meaningful insights.

Onboarding and integration with our existing tools was smooth, and our account manager and support team have been consistently helpful and quick to respond whenever we had a question or had some issue.

There are very few tools I’ve seen that have had such a tangible, positive impact on an organization. DX is absolutely one of them—and it’s a tool I’ll be bringing with me to any future company I join.

What do you dislike about the product?

As a tool built for large enterprises, DX’s API could—and frankly should—be more robust to support custom integrations. In particular, the ability to manage certain entities programmatically (without manual intervention) would be a big improvement.

What problems is the product solving and how is that benefiting you?

DX is helping us identify and track the real issues affecting developer experience across our teams. Before DX, we had limited visibility into how developers actually felt about their day-to-day work or how our internal tooling and processes were impacting them. Now, with consistent quarterly surveys and transparent, team-level insights, we’re able to spot pain points early, take meaningful action, and measure the impact of those changes over time.

What do you like best about the product?

Clear dashboards and metrics. Easy to use and fast time-to-value.

What do you dislike about the product?

Reviews should have an option to be anonymous.

What problems is the product solving and how is that benefiting you?

The reports give me clear visibility into team dynamics. It has made it easier to plan and prioritize work during sprint planning.

What do you like best about the product?

Very focused on engineering productivity and QOL, focused questions to understand painpoints and where the team can increase productivity. Gives the team a forum to share their challenges and feel heard as well.

What do you dislike about the product?

GetDX’s main downsides are that it can encourage focusing on metrics over meaningful work, may disrupt teamwork, and risks being used for micromanagement. Additionally, it’s still evolving, so some features may be incomplete or frequently changing.

What problems is the product solving and how is that benefiting you?

GetDX solves the problem of understanding not just what is happening in software development, but why—by combining metrics with developer feedback and customizable reports. This helps identify bottlenecks, align teams on meaningful goals, and track progress with actionable insights. For me, this means I can quickly spot and address issues that slow down productivity, focus on improvements that matter, and ultimately deliver better results with less guesswork

What do you like best about the product?

DX’s survey feature is a standout — it's intuitive, easy to deploy, and has become a crucial tool for identifying pain points in our developers’ experience. It allows us to proactively gather feedback and take action before issues escalate. The reporting capabilities are another strong point, offering clear visibility into trends and outliers, which helps us catch early warning signs and continuously improve our workflows.

What do you dislike about the product?

The integration process could be more seamless. Currently, there’s a need for some manual setup when linking team members to their GitLab or GitHub accounts. If DX could automatically map users based on email or account information where possible, it would significantly streamline onboarding and reduce friction during setup.

What problems is the product solving and how is that benefiting you?

Periodically detecting problematic areas in developer experience with easy setup.

What do you like best about the product?

Easy to use, easy to respond to surveys. Easy to implement. We have great engineering leadership who have invested the time in actually reviewing, interpreting, and ACTING ON the results of DX surveys, which -as with any survey tool- is very important. But that said, DX makes it relatively easy to do this, which is very nice.

What do you dislike about the product?

No real downsides. Just remember, you need strong leadership to act on what you learn from DX. But if you have that, then DX will be a great tool for them.

What problems is the product solving and how is that benefiting you?

It helps us understand what our developers are experiencing and learn what they think is enhancing or inhibiting their productivity. Learning that, we are able to make adjustments to enable ever greater delivery of customer value from our dev teams.

What do you like best about the product?

Their product is excellent, easy to use and configure. The company is really responsive to feedback. I've reported a couple of minor bugs which were resolved within 24 hours for example.
I like that most of the product is driven by research that the company leaders are advocating for through articles, podcasts and talks. This makes it really useful to talk about DX and their different frameworks in the company and convince leaders where I work to use DX as a source of insights to improve our engineering org.
Finally, their account managers are super chilled, not pushy and very responsive which makes for a very healthy relationship (and not one that feels like infinite sales pitches).

What do you dislike about the product?

I'd say that one downside of DX is that you need a fair amount of effort to integrate all your systems with DX to get to a level where you get great value for the money you spend.
While the integrations are very straightforward on the technical side, it always need collaboration and discussion within my regulated company to enable, and only after I've integrated 5-6 tools do I feel that I reach the potential of the tool. So if you go with DX, make sure to have capacity to properly integrate it!

What problems is the product solving and how is that benefiting you?

DX gives leaders at my company insights as to how our engineering organisation is doing, where we should invest and allows us to capture great feedback from other engineers in one place.

What do you like best about the product?

DX provides a wealth of metrics, both qualitative and quantitative, that provide you a great way to measure developer productivity, experience, and efficiency from a number of angles. Operating a software company without these insights is like operating a website without metrics on how your customers are using your product. This tool has completely transformed the way that our platform teams talk about the value of our work and how we show that value that we provide.

What do you dislike about the product?

I wish I had the ability to create just as elaborate dashboards as the ones that DX provides out of the box. We can get pretty close with Studio, but not as many options as they have themselves.

What problems is the product solving and how is that benefiting you?

DX allows us to better understand how our developers are working, the pain points they are experiencing, and how our platform investments are providing value to our customers. One of the most critical at the moment is measuring how we are becoming more efficient with AI coding assistant tools.

What do you like best about the product?

A very scientific way to measure our development experience.

What do you dislike about the product?

Too much data too many dimension to understand or get to...

What problems is the product solving and how is that benefiting you?

helping measure our development experience. Help measure our engineering velocity.

What do you like best about the product?

DX was incredibly easy to set up and seamlessly integrates with the other tools we use. Having a dedicated account manager available directly in our Slack channel has been a great support. The platform offers visibility into the top four engineering metrics, supports both qualitative and quantitative insights, and includes DORA metrics as well. One of the most valuable features for us is the ability to query our own data collected from integrated tools and build custom dashboards tailored to our needs.

What do you dislike about the product?

So far, I haven’t found anything I dislike about DX. Everything has worked smoothly for our needs.

What problems is the product solving and how is that benefiting you?

DX helps us track and measure key engineering metrics with minimal setup effort. It consolidates data from various engineering tools, allowing us to create fully customized dashboards that provide meaningful insights tailored to our team’s needs. This visibility helps us make informed decisions and continuously improve our processes.