DX Platform
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A great tool for getting the pulse on developer experience
What do you like best about the product?
In general, I think DX is a great tool. We've used it at my company to measure previously intangible areas of developer experience, like planning processes or cross team collaboration. When we make changes to our internal processes, it is great to have a feedback loop to help understand if we are making the desired impact. I also love the frontline tool. This helps me stay on top of my team's PR reviews and also get an at-a-glance view of what other members may be working on. The reporting capabilities give great jira insights, and I love that it's AI-integrated so I rarely need to write custom SQL queries. I also think that PlatformX and studies have the potential to help my organization tackle some of our more targeted problems.
What do you dislike about the product?
I wish managing teams were more straightforward. I wish there were a way to export team data into an excel sheet.
What problems is the product solving and how is that benefiting you?
DX Tracks process-based metrics of developer experience that were previously unmeasurable. This helps my organization know if our process changes have an impact on how people feel our work is going. Additionally, being able to correlate self-reported data with real metrics helps me understand where we have a messaging/advertising problem within our platform organization vs where areas of further investment are needed.
Actionable insights and big win for a culture of continuous improvement
What do you like best about the product?
DX's mix of qualitative and operational data alongside industry and cohort benchmarks is super helpful in validating our pain points. The transparency and analysis both empowers the team to address challenges locally and escalate for broader solves.
What do you dislike about the product?
I have no dislikes, really, the features of the product feel like the best, team-centric versions of themselves, and it feels cohesive. More features I didn't know I needed please.
What problems is the product solving and how is that benefiting you?
Identifying and eliminating friction and bottlenecks in our software delivery practice, and providing positive feedback loops for operational excellence
Insightful, easy-to-use tool for understanding and improving engineering effectiveness
What do you like best about the product?
DX is incredibly easy to use and quick to implement. The heatmaps and snapshot comparisons (across time and industry benchmarks) make it easy to spot trends and areas of opportunity. Developer feedback is front and center, and our account manager regularly meets with our engineering team to walk through results, making the data even more interpretable. It's become a valuable part of how we listen to our engineers and guide improvement efforts.
What do you dislike about the product?
Not a direct dislike, but getting the most out of DX requires thoughtful program management and leadership buy-in. You need to integrate it into your team rhythms to avoid survey fatigue and ensure follow-through. Some insights, like those from the Delivery driver correlations, could benefit from more concrete recommendations or next steps.
What problems is the product solving and how is that benefiting you?
DX helps us identify and understand what’s enabling—or blocking—engineering effectiveness across teams. It surfaces how developers actually experience their work, from delivery friction to feedback cycles and technical debt. This gives us a structured, data-informed way to prioritize improvements, rather than relying on gut feel or anecdotal input. It also helps us track progress over time, which has been key to aligning engineering leadership and reinforcing a culture of continuous improvement.
Great actionable qualitative and quantitative insight
What do you like best about the product?
After attempting to run an in-house developer survey in 2023 at significant cost, time investment and questionable value finding DX seemed like a godsend. Through a pilot and four subsequent snapshot iterations that have gained >90% participation and led to valuable and actionable insight the tool has more than proven itself.
Particular points of differentiation and value to us:
The flexibility to define actual team structures that represent how people collaborate and also democratise the ongoing maintenance of them.
The integration into MS Teams with thoughtful nudges for participation and followup that really help drive participation and avoid survey fatigue.
A continuing pace of product development that generally delights us with new capabilities and features.
The research-backed nature of the tool and focus on providing industry benchmarks and other ways to easily enable data to become insight.
Pro-active and responsive partnership from DX customer success and support teams.
It's early days for us expanding into the Data Cloud aspects but it appears that there has been a good degree of thoughtfulness around the flexibility to support different SDLC approaches and not enforce opinions.
Particular points of differentiation and value to us:
The flexibility to define actual team structures that represent how people collaborate and also democratise the ongoing maintenance of them.
The integration into MS Teams with thoughtful nudges for participation and followup that really help drive participation and avoid survey fatigue.
A continuing pace of product development that generally delights us with new capabilities and features.
The research-backed nature of the tool and focus on providing industry benchmarks and other ways to easily enable data to become insight.
Pro-active and responsive partnership from DX customer success and support teams.
It's early days for us expanding into the Data Cloud aspects but it appears that there has been a good degree of thoughtfulness around the flexibility to support different SDLC approaches and not enforce opinions.
What do you dislike about the product?
Dislike is too strong, but some growing pains are:
Maintaining up to date and accurate contributor and team structures within DX are critical to success but could be made easier to achieve. There's a bit too much need for export/import of multiple CSVs and APIs are a still evolving.
Support for non-engineering job roles (e.g. Product Management, UX) could be better evolved. There's minimal support in terms of snapshot participation, but better representation of these people within teams is needed.
Maintaining up to date and accurate contributor and team structures within DX are critical to success but could be made easier to achieve. There's a bit too much need for export/import of multiple CSVs and APIs are a still evolving.
Support for non-engineering job roles (e.g. Product Management, UX) could be better evolved. There's minimal support in terms of snapshot participation, but better representation of these people within teams is needed.
What problems is the product solving and how is that benefiting you?
Marrying quantitative and qualitative insight from software-based product engineering teams to help drive both local team improvement focus and provide product signal for centre-out tooling, platform and other initiatives.
Awesome and transparent tool for keeping track of developer experience KPIs
What do you like best about the product?
Setting up and understanding the platform is a straightforward and smooth process. It allows us to highlight issues that are not effectively reaching managers.
What do you dislike about the product?
It can come across as a "monitoring" tool to developers, which it isn't.
What problems is the product solving and how is that benefiting you?
Help us in monitoring critical issues that impact our developers. This also aids in visualizing their usage of tools like GitHub and Copilot.
DX helps boost software engineers productivity by helping focus on the right thing
What do you like best about the product?
DX is a comprehensive engineering insights platform that combines survey capabilities with data analytics. Its AI-generated recommendations and strong survey features are key for tracking our internal developers productivity. The platform excels at integrating with development tools like GitHub, Linear, and Incident.io, providing valuable metrics and benchmarks. The includes a team-based analytics and onboarding features.
What do you dislike about the product?
The UI of some features could be improved, like the Data Studio. But it's not features used daily
What problems is the product solving and how is that benefiting you?
Tracking developper productivity and areas of improvements
A great product with great support
What do you like best about the product?
The product is great, but the truly exceptional thing about DX is their support and expertise. I had a dedicated team through our onboarding. They worked closely with our team to make sure we were getting the most out of DX.
They didn't stop at onboarding. The DX team has always been immediately available to point us in the right direction. They also provide expertise: academic research and proven strategies for help our engineering team improve.
I was an early DX adopter many years ago at a previous job. I was happy to return again in my current role. Would buy again!
They didn't stop at onboarding. The DX team has always been immediately available to point us in the right direction. They also provide expertise: academic research and proven strategies for help our engineering team improve.
I was an early DX adopter many years ago at a previous job. I was happy to return again in my current role. Would buy again!
What do you dislike about the product?
The only thing that I've ever missed in DX is the ability to invite viewers outside our Slack org. There's nothing to dislike. Every feature, insight, and question I've come across is in DX.
What problems is the product solving and how is that benefiting you?
Insight into our SDLC, engineering productivity, and getting insights out of all our disparate operational systems.
A great tool to feel the pulse for the whole engineering org
What do you like best about the product?
"When a measure becomes a target, it ceases to be a good measure", GetDX solves Goodharts law problem. It's not another "vanity metrics" report; rather, it's based on engineers' self-survey. Follow-up actions, benchmarking yourself with industry are all insightful.
Survey results help me, as head of engineering, detect early problems and course correct. They're also a great tool for signals how Engineering Manager or Director are doing in their teams/orgs or how a particular area improved or decreased compared to previous results.
Recently, we also started using DataCloud, which serves as a useful secondary data point, when there is shadow of the doubt on performance.
Survey results help me, as head of engineering, detect early problems and course correct. They're also a great tool for signals how Engineering Manager or Director are doing in their teams/orgs or how a particular area improved or decreased compared to previous results.
Recently, we also started using DataCloud, which serves as a useful secondary data point, when there is shadow of the doubt on performance.
What do you dislike about the product?
GetDX requires minimum of 3 engineers in the team to provide insights, but small young teams probably tend to stray of the path the most.
Having non-engineers in the survey scope was not particularly enlightening.
Having non-engineers in the survey scope was not particularly enlightening.
What problems is the product solving and how is that benefiting you?
My organization health is my primary goal, DX helps me to quantify and visualize teams health and where they are struggling.
DX is a game-changer for boosting developer productivity and happiness
What do you like best about the product?
DX brings clarity to what actually drives developer productivity. It goes beyond surface metrics and provides actionable insights into where teams are blocked, what’s frustrating devs, and where to focus. The combination of opinionated surveys, automatic signals, and a robust dashboard makes it easy to drive meaningful improvements without guesswork. Plus, the DX team is incredibly supportive and proactive — they genuinely partner with you to help teams thrive.
What do you dislike about the product?
There’s a bit of an onboarding curve when introducing DX to teams for the first time — it requires thoughtful communication to get buy-in. But once teams understand the why behind it, adoption becomes smooth. Some of the integrations also require manual setup, though they’re constantly improving the process.
What problems is the product solving and how is that benefiting you?
DX is helping us identify and remove friction points in the developer experience that were previously invisible.
Before DX, we relied on anecdotal feedback or gut feeling to understand developer pain points. Now, we have a structured, data-driven approach to uncover what’s slowing teams down — whether it’s CI/CD bottlenecks, unclear ownership, or lack of documentation. This has helped us prioritize initiatives that have a measurable impact on velocity and satisfaction, align leadership around DevEx investments, and ultimately create a better environment for engineers to do their best work.
Before DX, we relied on anecdotal feedback or gut feeling to understand developer pain points. Now, we have a structured, data-driven approach to uncover what’s slowing teams down — whether it’s CI/CD bottlenecks, unclear ownership, or lack of documentation. This has helped us prioritize initiatives that have a measurable impact on velocity and satisfaction, align leadership around DevEx investments, and ultimately create a better environment for engineers to do their best work.
DX helps us move from insight to impact
What do you like best about the product?
I’m very pleased with our experience using DX. It gives us deep, actionable insights into multiple dimensions of our developer experience, helping us clearly identify both strengths and opportunities for improvement across our organisation.
What sets DX apart is how it enables data-informed decision-making. The insights we get aren’t just interesting, they help directly inform tangible change. We’ve seen exceptionally high participation rates from our engineers, who’ve come to trust that their input leads to meaningful action. The outcomes from each DX Snapshot feed into cross-organisational initiatives that run over multiple quarters, and even influence our broader engineering goals.
DX also gives us valuable context through benchmarks, which help us to understand how we compare to similar organisations, while also letting us track our own progress over time. The team heatmaps are particularly powerful. They surface team-specific challenges, but just as importantly, they highlight what’s working well in leading teams, allowing us to take local learnings and scale them more broadly across the org.
What sets DX apart is how it enables data-informed decision-making. The insights we get aren’t just interesting, they help directly inform tangible change. We’ve seen exceptionally high participation rates from our engineers, who’ve come to trust that their input leads to meaningful action. The outcomes from each DX Snapshot feed into cross-organisational initiatives that run over multiple quarters, and even influence our broader engineering goals.
DX also gives us valuable context through benchmarks, which help us to understand how we compare to similar organisations, while also letting us track our own progress over time. The team heatmaps are particularly powerful. They surface team-specific challenges, but just as importantly, they highlight what’s working well in leading teams, allowing us to take local learnings and scale them more broadly across the org.
What do you dislike about the product?
There aren't really any drawbacks that come to mind. I'd like to see the benchmarks further developed so they could become even more relevant to our industry, size, number of engineers, geography and so on.
What problems is the product solving and how is that benefiting you?
Developer productivity insights
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