DX Platform
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Clear signals that enable you to build an effective developer experience strategy
What do you like best about the product?
DX have understood the key challenges around gathering data and making that data actionable in how they've designed the DX product. These are related but separate challenges; DX uses extremely smart survey design, UX/UI and presents the data gathered in a way that drives the right conversations at multiple levels in our organisation. I've used DX as an Engineering Director building organisation design, strategy and investment cases, I've also used DX as an Engineering Manager looking to dial in the right improvements and focus efforts across what would otherwise be a broad and confusing spectrum of concerns.
DX are also a great company to work with; because their product is more about holding a mirror up than locking you into their tech stack, the relationship is more partnership in exploring the challenges and opportunities in the devex space. They're always evolving and adding new features in line with the very latest research and are good at not backing themselves into any product corners, with the DX product remaining flexible and extensible to emerging industry insights.
DX are also a great company to work with; because their product is more about holding a mirror up than locking you into their tech stack, the relationship is more partnership in exploring the challenges and opportunities in the devex space. They're always evolving and adding new features in line with the very latest research and are good at not backing themselves into any product corners, with the DX product remaining flexible and extensible to emerging industry insights.
What do you dislike about the product?
Less about DX itself, but I can understand why many customers (including me) have asked to add extra questions and survey areas and I think avoiding pitfalls with this and how it affects the core DX data has been a key part of the conversation. Perhaps DX should build a separate area where custom questions can live, as one of the central reasons people ask this is because they want to leverage the high engagement % they get on the DX platform and avoid having to send out other surveys (and the related fatigue that brings).
What problems is the product solving and how is that benefiting you?
Engineering enablement and platform teams in general tend to lack product management and it's always risky to assume you know where to focus efforts across a really broad socio-technical domain like developer experience. Teams have different experiences, goals and constriants so gathering data effectively has been a number one challenge for a long time. DX solves this and has both survey questions and the product experience itself designed to give us the signals we need to investigate and build change around.
DX is A Fast and Complete DX and Metrics Platform
What do you like best about the product?
1. DX seems to support everything. It's really nice to be able to look at engineering sentiment, setup my weekly code reading, and also look at metrics in one place.
2. The site is very fast, which makes a big difference when skimming through feedback and work logs from large teams.
a. This really encourages me to do quick daily actions like reading through an engineers PRs before a 1:1
3. The notifications are excellent and have a very high signal to noise ratio. Almost every notification is something that I can or should act on.
a. The ability to also wire these notifications up for my team is nice
2. The site is very fast, which makes a big difference when skimming through feedback and work logs from large teams.
a. This really encourages me to do quick daily actions like reading through an engineers PRs before a 1:1
3. The notifications are excellent and have a very high signal to noise ratio. Almost every notification is something that I can or should act on.
a. The ability to also wire these notifications up for my team is nice
What do you dislike about the product?
1. DX and DX Frontline seem like pretty separate pieces of software that you have to configure separately (eg. putting teams into both sides). This is a bit inconvenient.
2. Some features seem just a bit incomplete, eg. Frontline's calendar view is not as nice for quickly browsing work as some alternatives. It gets the job done, but it's missing a couple nice to have UX features.
2. Some features seem just a bit incomplete, eg. Frontline's calendar view is not as nice for quickly browsing work as some alternatives. It gets the job done, but it's missing a couple nice to have UX features.
What problems is the product solving and how is that benefiting you?
1. Let's me quickly see what my engieneers are working on
2.Lets me summarize trends on a team by team basis
2.Lets me summarize trends on a team by team basis
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