DX Platform
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Engineering Intelligence, backed by an excellent Support Team
What do you like best about the product?
DX gives us meaningful insights into how well our engineering organization is working and helps us make better decisions. What really sets DX apart is the level of partnership we’ve experienced; having a direct communication channel with their team for feature requests and support makes a huge difference.
I also like that we reach almost all employees with the quarterly Snapshot surveys, with much higher engagement than other internal surveys we’ve run. Another feature worth highlighting is the AI assistant for writing database queries, which makes creating custom reports a breeze even without deep SQL knowledge. I also appreciate the flexibility: DX comes with strong out-of-the-box integrations (like GitHub or Linear) but also let us send custom metrics to enhance the available data.
I also like that we reach almost all employees with the quarterly Snapshot surveys, with much higher engagement than other internal surveys we’ve run. Another feature worth highlighting is the AI assistant for writing database queries, which makes creating custom reports a breeze even without deep SQL knowledge. I also appreciate the flexibility: DX comes with strong out-of-the-box integrations (like GitHub or Linear) but also let us send custom metrics to enhance the available data.
What do you dislike about the product?
For us, the main limitation is the subscription structure, which can feel a bit restrictive. For example, we’d like to use the Sentry connector, but that requires upgrading to the "Full Service Cloud" package. It would be much more helpful to have greater flexibility to select and enable individual integrations without needing to move to a higher-tier bundle.
In our case, the catalog of services also feels somewhat crowded because it includes many auto-generated tools that aren’t relevant to us. In addition, although many fields display industry comparison values, those benchmarks are often missing. That makes it harder to judge whether our numbers are in a good range or if they need attention.
In our case, the catalog of services also feels somewhat crowded because it includes many auto-generated tools that aren’t relevant to us. In addition, although many fields display industry comparison values, those benchmarks are often missing. That makes it harder to judge whether our numbers are in a good range or if they need attention.
What problems is the product solving and how is that benefiting you?
Before adopting DX, we didn’t have deep visibility into the overall health and performance of our engineering organization. Our standard internal surveys also tended to have low engagement, which left us with incomplete data and an unclear picture.
DX has addressed this by providing a platform our developers actually use and engage with, giving us a more reliable “pulse” on the organization. On top of that, being able to combine standard integrations (like GitHub) with our own custom data helps us make evidence-based decisions instead of relying on gut feeling.
DX has addressed this by providing a platform our developers actually use and engage with, giving us a more reliable “pulse” on the organization. On top of that, being able to combine standard integrations (like GitHub) with our own custom data helps us make evidence-based decisions instead of relying on gut feeling.
GetDX Delivers Deep Developer Insights with Powerful Survey Tools
What do you like best about the product?
For me - a DevEx team developer and also us as a team - I could not think of a better way to get insights from our developers which then dictates our goals, weak and strong sides. DX provides the opportunity to achieve simple goal - survey the developers, but also gives all those other useful tools (feature toggle, comparison to industry standards and etc.).
What do you dislike about the product?
Nothing much to dislike about DX from my perspective, but since this is a survey-driven platform, the surveys itself can be improved in terms of interactivity. More appealing, interesting and quicker surveys can reduce the fatigue which developers can get while filling in the surveys.
What problems is the product solving and how is that benefiting you?
Mostly - local development issues, also: tech debt management, test efficiency, cross-team collaboration, ease of release, code review and probably 10+ more.
Useful signal for understanding developer experience
What do you like best about the product?
- It gives a clear, structured view into developer productivity and experience.
- The benchmarks help put team signals into context instead of guessing.
- The benchmarks help put team signals into context instead of guessing.
What do you dislike about the product?
- Some insights stay fairly high-level and require extra interpretation.
- Customization and deeper qualitative context can feel limited.
- Customization and deeper qualitative context can feel limited.
What problems is the product solving and how is that benefiting you?
- DX helps make sense of developer productivity by connecting delivery data with how developers actually experience their work.
- It benefits me by highlighting real bottlenecks and friction points, so I can focus on fixing the right problems instead of relying on assumptions or vanity metrics.
- It benefits me by highlighting real bottlenecks and friction points, so I can focus on fixing the right problems instead of relying on assumptions or vanity metrics.
Rich developer feedback at scale
What do you like best about the product?
DX provides a single, trusted view of developer experience by combining rich, quarterly survey feedback with signals from our delivery tools. We don’t just see what’s happening, we understand why. With team-level visibility and benchmarks, the platform enables easy triage of issues, prioritization of investments, and tracking of progress without resorting to individual surveillance. The wealth of survey data (structured drivers plus free-text insights) consistently reveals the real friction in our day-to-day (think CI reliability, code review flow, and time for deep work) and converts that into an actionable roadmap.
What do you dislike about the product?
One of the challenges we've had is integrating our systems-level data into the platform. This is largely due to our years of bespoke internal implementations and the challenge of retrofitting them into something that DX can use. However, it does mean that we have yet to start using the entirety of the platform to its full potential.
What problems is the product solving and how is that benefiting you?
DX provides us with a unified, trusted view by combining system telemetry (cycle time, deployments, code review flow) with quarterly survey signals, allowing us to see both what’s happening and why it’s happening.
By giving us team-level insights with industry benchmarks, our managers and ICs are now triaging friction in their teams, prioritizing investments, and tracking progress responsibly. This has allowed us to focus at a company level on higher-order concerns that are impacting multiple teams, and giving us the visibility into these problems that we've historically not been able to see across a large organization.
By giving us team-level insights with industry benchmarks, our managers and ICs are now triaging friction in their teams, prioritizing investments, and tracking progress responsibly. This has allowed us to focus at a company level on higher-order concerns that are impacting multiple teams, and giving us the visibility into these problems that we've historically not been able to see across a large organization.
Unified Insights and Outstanding Support Elevate Developer Experience
What do you like best about the product?
DX serves as our primary platform for gathering data about developer experience and productivity. DX has provided us with a single access point and a unified view for data from different platforms. The ease of filtering and slicing by teams and attributes has helped us better understand the performance of different teams. The snapshot feature has enabled us to drive multiple efficiency initiatives and produce measurable impact on developer experience and velocity. Another key feature is the ability to compare our metrics to similar organizations, which has helped us better understand areas that require improvement and simplified our reporting.
These initiatives have been supported by the continuous assistance from the excellent DX Team throughout implementation and beyond. The team is always ready to answer our questions and has helped us align multiple reports to fit our needs.
These initiatives have been supported by the continuous assistance from the excellent DX Team throughout implementation and beyond. The team is always ready to answer our questions and has helped us align multiple reports to fit our needs.
What do you dislike about the product?
The default defect ratio reporting uses a different methodology than our internal innovation and defect tracking processes. While the current approach works for us, we're looking forward to an upcoming feature that will allow us to customize reporting to better align with our specific tracking methods.
What problems is the product solving and how is that benefiting you?
DX solved our developer experience measurement and tracking problem. It allows us to make informed decisions and drive efficiency projects based on data. We can clearly track which initiatives are working and which aren't, enabling us to iterate quickly.
This capability has been particularly critical for measuring the impact of our various GenAI for Engineering initiatives. DX integrated seamlessly with our toolchain and provided the metrics we needed to accurately capture ROI on these investments.
Another key benefit has been gathering accurate feedback from engineering teams specifically about the development process. In the past, company-wide surveys were a constant struggle to capture this information effectively. The targeted comments from engineering teams have already helped us reshape various internal processes and prioritize improvements that matter most to developers.
This capability has been particularly critical for measuring the impact of our various GenAI for Engineering initiatives. DX integrated seamlessly with our toolchain and provided the metrics we needed to accurately capture ROI on these investments.
Another key benefit has been gathering accurate feedback from engineering teams specifically about the development process. In the past, company-wide surveys were a constant struggle to capture this information effectively. The targeted comments from engineering teams have already helped us reshape various internal processes and prioritize improvements that matter most to developers.
Insightful AI Reports and Intuitive Interface
What do you like best about the product?
The AI utilization and impact reports are my favorite. I like to explore how different teams and team members use AI and what impact that usage has on their projects.
The interface is easy to use and intuitive.
The interface is easy to use and intuitive.
What do you dislike about the product?
I haven't been able to find a "Dark Mode" setting. That'd be great.
What problems is the product solving and how is that benefiting you?
We have a custom report for "AI Usage" that helps us analyse AI interactions and score between org members. I look at it a few times a day to know who's a heavy AI user and who I can reach out to ask questions about AI, etc.
Also I use the reports to identify teams using AI, when I find a team using AI heavily and if I know they are using a similar stack, I reach out to share best practices and prompts.
Also I use the reports to identify teams using AI, when I find a team using AI heavily and if I know they are using a similar stack, I reach out to share best practices and prompts.
Empowering Insights and Anonymous Feedback Platform
What do you like best about the product?
I like the insights it provides and that it gives my direct reports a great platform to anonymously give their opinions.
What do you dislike about the product?
I do find the UI hard to navigate at times. Specifically, how to find feedback from my direct reports.
What problems is the product solving and how is that benefiting you?
It helps us as engineering leaders find gaps and pain points within the org. Also, being able to compare to the rest of the industry is insightful.
Straightforward One-Stop Shop for Team Feedback and Growth
What do you like best about the product?
- very straightforward
- one stop shop for getting team feedback, assessing team health, and being able to improve my own managing based upon it.
- I like being able to see industry metrics and that I can see how my team specifically compares to the wider org.
- one stop shop for getting team feedback, assessing team health, and being able to improve my own managing based upon it.
- I like being able to see industry metrics and that I can see how my team specifically compares to the wider org.
What do you dislike about the product?
I'm not a huge fan of having the comments and ratings side by side in the overall view. I think I'd like it more if comments were shown when I clicked on a specific category instead of seeing a comment, having to go look for the category its referring to and then assessing.
What problems is the product solving and how is that benefiting you?
For me, the main benefit and problem its solving is assessing team health. It enables me to get a pulse on how my team and processes are performing and different potential pain points my engineers are facing.
Excellent for Anonymous Team Feedback
What do you like best about the product?
Very good at getting feedback about the team's performance in an aggregated anonymous way
What do you dislike about the product?
It is very rigid in how many days it takes to do things. Like i would love a more lightweight frequent option and a longer term one where i can run it quarterly
What problems is the product solving and how is that benefiting you?
DX provides information about the team's thoughts that they wouldn't necessarily air out to me
I came for the survey features; I stayed for everything else and more
What do you like best about the product?
DX combines the best aspects of your favorite tools for managing software teams. It blends qualitative and quantitative data points, so you can drive the most impactful improvements for your teams.
Their customer success team is also second to none. They do everything they can to ensure you and your teams get full value from their software. They are also very responsive with product feedback. They take a customized approach so that our most specific problems can be solved.
Their customer success team is also second to none. They do everything they can to ensure you and your teams get full value from their software. They are also very responsive with product feedback. They take a customized approach so that our most specific problems can be solved.
What do you dislike about the product?
DX's biggest strength is being able to combine and/or replace a lot of software productivity tools, but then it's also spread thin competing across different software solutions and problem spaces. This may leave you desiring feature parity with the ultra specialized tools (e.g. more dynamic reporting generation). But the customer success team does a great job helping you navigate each problem space to find the right balanced solution for your needs.
What problems is the product solving and how is that benefiting you?
- Identifying productivity and developer experience trends at micro and macro levels
- Streamlining survey feedback to tackle the most impactful issues
- Reducing tool fatigue by consolidating a lot of features
- Streamlining survey feedback to tackle the most impactful issues
- Reducing tool fatigue by consolidating a lot of features
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