DX Platform
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Transformative insights and tooling for modern engineering teams
What do you like best about the product?
DX has been incredibly easy to use and integrate into our existing workflows. Their support team is consistently responsive and proactive, and the pace at which they ship meaningful improvements is impressive. Beyond the product itself, what really sets DX apart is their thought leadership in developer experience and productivity. The content, research, and frameworks they share have been hugely valuable in shaping how we approach developer experience at Paddle, and in my own understanding of what good looks like in this space.
What do you dislike about the product?
There’s not much to dislike. The only limitation we’ve hit is that the Linear integration isn’t yet as full-featured as the JIRA one, but I know it’s something they’re actively improving.
What problems is the product solving and how is that benefiting you?
DX gives us clear visibility into how efficiently our engineering department is operating — where work is flowing smoothly, and where bottlenecks or friction points exist. It helps us move beyond anecdotal feedback and gut feel by providing data-driven insights into developer productivity and experience. It’s also made it far easier to communicate how engineering is performing to our executive team, using concrete metrics rather than just vibes.
Powerful Analytics and White Glove Service
What do you like best about the product?
DX is an easy-to-use platform that allows me to build reports that I find most important for my team. Their in-slack communication is lightning fast, and issue resolution (though rarely needed) is as well.
What do you dislike about the product?
As of right now, DX only offers PM Tool integration with Jira and Linear, neither of which our teams use, so we miss out on some pretty important insights.
What problems is the product solving and how is that benefiting you?
DX allows us to capture insights from our engineers via the quarterly survey, as well as capture metrics to help understand where we can improve in our processes.
Excellent tool for tracking developer experience and focus on what matters.
What do you like best about the product?
DX has many great features, for my one of the most useful ones is the time line of all drivers that are being tracked. It allows me to keep an eye on how the most important aspects of the dev team is evolving. It's easy to see for instance how the team's opinion on out CICD process has changed and with the correct pairing between this data and action items, you can see as a manager what has been effective or not.
What do you dislike about the product?
As all platforms, there are things to improve, some times is hard to account for free time, fot instance vacations. A dev being out for a couple weeks still affects metrics, this forces some times to rely on external notes to correlate for the dip in the metric. There should be a better way for it.
What problems is the product solving and how is that benefiting you?
Dx assists our team in monitoring our developers' experience by highlighting what matters most to us. It also provides a framework for any plans we want to implement to drive improvements.
Clear, actionable insights into engineering health
What do you like best about the product?
DX makes it simple to capture meaningful insights from our teams without adding extra burden. The snapshots are lightweight but bring out valuable and comparable data, and the aggregated dashboards give leadership visibility while still allowing you to drill down into team specific issues. The DX team has also been excellent in supporting integration and adoption.
What do you dislike about the product?
Because DX highlights so many actionable topics, the challenge becomes ensuring consistent follow-up. The tool gives you clarity, but it’s still up to the org to prioritize, integrate into workflows, and drive accountability. Stronger automation around action items would make this even more powerful.
What problems is the product solving and how is that benefiting you?
DX gives us a clear view of engineering health across teams. It helps surface friction points, highlight what’s working well, and turn that into actionable improvements we can track over time.
Journey on enhancing developer experience on my teams
What do you like best about the product?
Having the data that provides insights that confirm some hunches that we had as a team. We knew some things needed to be improved but didn't have the data to know what we should target. DX provided exactly that. With a click of a button, I can look exactly the data that I want, and it's integrated into the tools that we area already using.
What do you dislike about the product?
There is a lot of data, I wish there was some way to customize the dashboards so that I can look only at charts that I'm interested in, even if they're from different sections of DX.
What problems is the product solving and how is that benefiting you?
Solving some bottlenecks on the team as well as getting insights on how the team is feeling and what is on their priority list.
Making Sense out of the Sentiment
What do you like best about the product?
UI is friendly and intuitive.
Good reports and charts.
Easy integration with a lot of tools.
Good reports and charts.
Easy integration with a lot of tools.
What do you dislike about the product?
It is rigid in some areas such as doing CFR in a particular way only.
What problems is the product solving and how is that benefiting you?
Helping understand the problem areas and making sense out of general developer sentiment.
Communicating with the team about how we are addressing their concerns by providing us with categories to work on.
Communicating with the team about how we are addressing their concerns by providing us with categories to work on.
Insightful, actionable to enable data driven leadership
What do you like best about the product?
DX has a raft of data points that help engineers, managers and senior leaders understand what is enabling engineers to perform but also identifies blockers that are slowing them down. It’s insightful and provides actionable features to continuously improve your organisation. The DX surveys enable fast feedback, the dashboards provide an easy view into the data that can be drilled into and I found the GitHub activity also really useful for managers when supporting and coaching engineers and how to improve flow of work.
What do you dislike about the product?
It was a fairly lengthy onboarding process and to begin with the many features available we didn’t use as we spent a lot of time getting to know how to use the DX survey basics. There were challenges around the metrics data as well, however the DX team are extremely helpful and efficient and we were always able to contact them and get swift support - this was also the case with feature enhancements we thought beneficial.
What problems is the product solving and how is that benefiting you?
We wanted a tool to enable us to improve developer experience, create viability of all the rich data we have across GitHub and other tooling to support us in identifying improvements we could make to flow. And we wanted data we could utilise to enable buy in from senior leaderships on improvements needed as well as data that demonstrated when improvements had been made for us to celebrate.
The most complete developer experience platform on the market
What do you like best about the product?
Periodic snapshots are excellent for getting general feedback from tribes and squads. The reports and graphs are accurate, and I use them every day.
What do you dislike about the product?
The cost is a bit high. For a medium-sized company, it can be expensive.
What problems is the product solving and how is that benefiting you?
I'm encountering productivity issues with my development teams. I can now look at DORA metrics and be more assertive in troubleshooting potential issues in my processes. I've already changed workflows after identifying a flaw highlighted by DX.
Good tool and insights around developer productivity
What do you like best about the product?
DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.
What do you dislike about the product?
Compared to some competitors I checked out, the integration & onboarding of DX was less streamlined and more time consuming. For example getting all the teams/users data into the system and authorizing everything on GitHub was a too-many-step process vs. nearly 1-click like some others. I think they should improve this, but if you can get past the set up it's a powerful platform.
What problems is the product solving and how is that benefiting you?
DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.
Excellence
What do you like best about the product?
Ease of use, the constant changes and updates, and time to value. Within 24 hours, we already had value due to the speed of intake from the integrations setup.
What do you dislike about the product?
Some of the out the box features is hard to customize, and the custom reporting isn't as feature rich as it can be. This doesn't take away value, but it slows down adoption.
What problems is the product solving and how is that benefiting you?
Getting clarity in our developer experience and overall SDLC. Being able to drill down into every aspect and find opportunities to optimize and improve. It's also giving the engineers a voice which holds managers and exec accountable to listen and action the areas of concern raised.
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