DX Platform
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Easy to use and very insightful
What do you like best about the product?
DX is very easy to setup an configure. It provides invaluable insights into our development org to helps us to ship more efficiently. The tool has a bunch of great integrations and our developers are engaged in the snapshots.
What do you dislike about the product?
There is not much to dislike about DX, it meets our needs and provides us exactly what we are looking for.
What problems is the product solving and how is that benefiting you?
DX solves the problem of exploring the performance of our engineering org. Through surveys and integrations we can get a holistic view of where our development org is at and where we can make improvements.
Improved Visibility into DevOps, Support, and Resource Allocation
What do you like best about the product?
As a Platform Engineering and Tech Operations leader, this level of insight is critical. It helped us identify inefficiencies in our CI/CD pipeline, spot issues in dev environments early, and better understand how much engineering effort was being spent on support versus product work. The integration was smooth, and the dashboards are intuitive and useful for both strategic planning and day-to-day decision-making.
What do you dislike about the product?
Some metrics could benefit from more context or correlation capabilities — for example, being able to drill down from high-level trends to specific root causes more easily. Also, while the dashboards are generally intuitive, a bit more flexibility in customizing views or integrating with internal BI tools would enhance usability for larger teams with diverse needs. That said, the team at DX has been responsive to feedback, which is appreciated.
What problems is the product solving and how is that benefiting you?
DX helps us understand where engineering time really goes.
Positive Experience for Engineering Managers looking to have high level visibility into performance
What do you like best about the product?
I like that there are a lot of reports that exist that I would never think about making. Sometimes I go into DX just to explore and learn new things
What do you dislike about the product?
I would love for there to be places to know more about the source of "industry" data. In many reports there will be a "Industry P75" or some other external metric drawn on the graph as a baseline. I would like to know where this baseline data comes from and "why" I should be comparing my self to it.
What problems is the product solving and how is that benefiting you?
DX Helps me get high level visilbity into my team's performance. I primarily use it for PR review and cycle time stats
Increased visibility into code delivery and dev experience
What do you like best about the product?
DX has really helped me better understand how much code my team delivers, in a very detailed way.
Other features such as sentiment over specific areas of the dev workflows, as well as heatmaps across the company have helped highlight what we could do better.
Other features such as sentiment over specific areas of the dev workflows, as well as heatmaps across the company have helped highlight what we could do better.
What do you dislike about the product?
Some of the options are somewhat hidden, and it can be difficult to get exact metrics for specific individuals.
What problems is the product solving and how is that benefiting you?
DX has brought a lot more visibility into the software development cycle. Seeing what the trends are for code delivery, failures, volume of code per commit is great.
DX is a product that continually impresses
What do you like best about the product?
We had been running an in-house Developer Experience (DevEx) survey for several years, but participation consistently hovered below 30%. Since adopting DX, we’ve seen a dramatic shift—participation jumped to 95%. The insights we now receive are not only deeper and more actionable, but also benchmarked against industry peers, which was a key factor in our decision to purchase the product.
Beyond the survey capabilities, DX’s additional features—such as PlatformX, Studies, and Data Studio—have proven invaluable. These tools have helped us better understand and improve our engineering workflows in ways we hadn’t anticipated.
What truly sets DX apart, though, is the support. The DX team consistently delivers actionable insights that have directly contributed to improving how we work. Their partnership has been instrumental in our journey toward a more effective and empowered engineering organization.
Beyond the survey capabilities, DX’s additional features—such as PlatformX, Studies, and Data Studio—have proven invaluable. These tools have helped us better understand and improve our engineering workflows in ways we hadn’t anticipated.
What truly sets DX apart, though, is the support. The DX team consistently delivers actionable insights that have directly contributed to improving how we work. Their partnership has been instrumental in our journey toward a more effective and empowered engineering organization.
What do you dislike about the product?
Sorry, we've been using the product for close to a year now, but I can't think of anything I dislike.
What problems is the product solving and how is that benefiting you?
DX is helping us pinpoint the most impactful areas where we can lean in and improve things.
Essential tool for understanding and improving developer experience
What do you like best about the product?
For over two years, GetDX has been an invaluable platform for gathering insights directly from our engineering teams. It helps us deeply understand developer sentiment across everything that impacts their experience. A key strength is how it puts engineers in the driver’s seat – they highlight priorities and suggest solutions, which is crucial.
GetDX also lets us benchmark our results against similar companies, giving us a clear view of our standing in the industry. We've consistently seen over 90% response rates across all 8 quarterly surveys, achieved effortlessly because the platform handles reminders, sampling, and engagement automatically. Engineers clearly find value in sharing their perspectives.
The platform strikes a great balance: well-structured, predefined questions alongside the flexibility to add custom areas. This gives us both clarity and adaptability. We don't just use GetDX; we actively leverage it to drive and shape our engineering culture.
On top of that, the customer support team is fantastic – they proactively keep us updated, assist with custom requests, and help with integrations when needed. As well as the integration process was also smooth. GetDX supports all major sources we use at Pipedrive, including GitHub Copilot, GitHub Actions, and other systems. It also allows us to bring in custom data sources, making implementation straightforward and effective.
GetDX also lets us benchmark our results against similar companies, giving us a clear view of our standing in the industry. We've consistently seen over 90% response rates across all 8 quarterly surveys, achieved effortlessly because the platform handles reminders, sampling, and engagement automatically. Engineers clearly find value in sharing their perspectives.
The platform strikes a great balance: well-structured, predefined questions alongside the flexibility to add custom areas. This gives us both clarity and adaptability. We don't just use GetDX; we actively leverage it to drive and shape our engineering culture.
On top of that, the customer support team is fantastic – they proactively keep us updated, assist with custom requests, and help with integrations when needed. As well as the integration process was also smooth. GetDX supports all major sources we use at Pipedrive, including GitHub Copilot, GitHub Actions, and other systems. It also allows us to bring in custom data sources, making implementation straightforward and effective.
What do you dislike about the product?
One area for improvement is the need for more concise executive summaries and actionable insights per department or team. While GetDX provides a rich dataset, it can become challenging to process all the information, especially when overseeing a large organization. It would be incredibly helpful to have a feature that highlights key trends, surfaces emerging issues, and suggests actions to take. GetDX has already made progress in this direction by releasing an early version of executive summaries, and we’re excited to see how this will evolve further with the use of AI.
Another opportunity lies in strengthening the connection between team sentiment and system-level data. GetDX already does a great job of combining qualitative insights with hard data, pulling in metrics from CI/CD pipelines, resource allocation tools, and other engineering systems to enrich the picture of developer experience. However, what’s currently missing is a unified "team healthcard" that not only reflects how teams feel but also brings in contextualized operational data-like repository quality, service reliability, and similar. This would provide engineering leaders with a holistic, single-pane view into both the human and technical health of their teams. We understand this is on GetDX’s roadmap, and we’re looking forward to seeing this capability develop.
Another opportunity lies in strengthening the connection between team sentiment and system-level data. GetDX already does a great job of combining qualitative insights with hard data, pulling in metrics from CI/CD pipelines, resource allocation tools, and other engineering systems to enrich the picture of developer experience. However, what’s currently missing is a unified "team healthcard" that not only reflects how teams feel but also brings in contextualized operational data-like repository quality, service reliability, and similar. This would provide engineering leaders with a holistic, single-pane view into both the human and technical health of their teams. We understand this is on GetDX’s roadmap, and we’re looking forward to seeing this capability develop.
What problems is the product solving and how is that benefiting you?
DX helps us solve a fundamental challenge in engineering leadership: truly understanding how developers experience their day-to-day work and what’s getting in their way. Before DX, we relied on informal feedback loops and occasional surveys, which lacked structure, consistency, and actionable insights.
With GetDX, we now have a systematic way to capture developer sentiment across key dimensions like tooling, documentation, release processes, autonomy, and more. This enables us to spot friction points early, prioritize improvements based on team input, and track progress over time. It also helps us engage engineers more deeply, as they see their voices being heard and acted on.
In addition, DX provides benchmarking against similar companies, which helps us understand not just how we’re doing internally, but where we stand in the broader industry. This gives us confidence in where to focus and how to communicate progress to leadership.
Ultimately, DX enables us to drive cultural improvements, increase developer satisfaction, and create a more productive and empowered engineering organization.
With GetDX, we now have a systematic way to capture developer sentiment across key dimensions like tooling, documentation, release processes, autonomy, and more. This enables us to spot friction points early, prioritize improvements based on team input, and track progress over time. It also helps us engage engineers more deeply, as they see their voices being heard and acted on.
In addition, DX provides benchmarking against similar companies, which helps us understand not just how we’re doing internally, but where we stand in the broader industry. This gives us confidence in where to focus and how to communicate progress to leadership.
Ultimately, DX enables us to drive cultural improvements, increase developer satisfaction, and create a more productive and empowered engineering organization.
Enabling data-driven continuous improvement
What do you like best about the product?
Counter-balanced multi-dimensional approach to using metrics to inform improvement opportunities helps build trust and foster a culture of data-driven continuous improvement among our development teams.
Fantastic support team to deliver on our organization's needs for a central view into software development lifecycle metrics.
Always at the forefront of research in the area of developer experience.
Easy to use AI assistant to facilitate custom dashboarding needs. You don't need to be an SQL expert to create accurate charts.
Fantastic support team to deliver on our organization's needs for a central view into software development lifecycle metrics.
Always at the forefront of research in the area of developer experience.
Easy to use AI assistant to facilitate custom dashboarding needs. You don't need to be an SQL expert to create accurate charts.
What do you dislike about the product?
Have not yet encountered any downsides to using DX. The speed at which they evolve and improve the product is great. Only a few months ago, charts on the Data Cloud side did not have all the bells and whistles, but in a matter of months, DX made significant improvements to the user experience with Data cloud reports.
What problems is the product solving and how is that benefiting you?
DX helps us measure, baseline, and track improvement on areas of waste and friction in our software development lifecycle so we can deliver desired customer outcomes at faster velocity with higher quality. DX gives us a low-toil path for creating feedback loops through their Snapshot triage process.
DX has given me complete visibility over my team's day-to-day work and long-term trends.
What do you like best about the product?
What I like best about DX is the complete transformation from managing by gut feeling to having real data-driven insights into my team's work. I get real-time visibility into what everyone is actually working on, which means I can spot bottlenecks before they become problems and eliminate the constant need for status check-ins. This has saved me hours of meetings each week - instead of spending one-on-ones gathering progress updates, I can focus on actual problem-solving and strategic discussions. The combination of immediate daily visibility with long-term trend analysis is particularly powerful - I can see if someone's struggling this week or identify months-long productivity patterns that need attention. It's shifted my entire management approach from reactive to proactive.
What do you dislike about the product?
Not much, there are some reports that I believe need to be generated differently, the good thing is that the team at DX is very responsive and are ready to make those changes!
What problems is the product solving and how is that benefiting you?
DX solved my biggest management blind spots - I was constantly discovering blockers and performance issues weeks too late, wasting hours in status meetings, and making decisions on gut feeling. Now I catch problems early, eliminated most status meetings (saving 4-5 hours weekly), and make data-driven decisions about workload and timelines. I've shifted from reactive firefighting to proactive team management.
Great tool if you are looking for software development metrics
What do you like best about the product?
I really like the different metrics DX provided to track team and individual productivity. In the past, we had to write scripts to pull statistics from GitHub and now we can just utilize DX to view the metrics in a nice UI. Meanwhile, it also gave us some more ideas on metrics to track and look into. We use the snapshot survey quarterly which is a more developer focused survey and enabled us to collect better/more data from the team.
What do you dislike about the product?
I think it took some time to fully understand the intent and terms of the different metrics and reports. Luckily, DX team provided some onboarding sessions and office hours to resolve them.
What problems is the product solving and how is that benefiting you?
To get a better picture of team productivity and areas to improve so we could speed up development and product delivery for our customers.
Getting insights that were really hard to track before
What do you like best about the product?
I can track insights for my team that were previously hard to track and required a lot of effort. I can easily check on the team health now and take steps to remedy any issues.
I particularly like the industry view and being able to compare how the team is performing when compared to other companies and teams of similar sizes.
I particularly like the industry view and being able to compare how the team is performing when compared to other companies and teams of similar sizes.
What do you dislike about the product?
The user interface can be hard to navigate sometimes, it does take some getting used to.
What problems is the product solving and how is that benefiting you?
I can now quickly get insight into my team's health without a lot of overhead and effort. DX also provides useful tips on how to improve team performance based on stats and data collected in team snapshots.
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