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Sophos MDR Review
What do you like best about the product?
Having used Sophos MDR for the last few years one of the things that stands out is how very well designed and easy to use their interface is. In addition, their communication and timely, focused updates make our company feel very safe and secure in using their service. I have not had much need for their technical support but when I have had to use it, they were responsive, knowledgable and above all quick. I don't think I would personally sleep well at night if I didn't know that Sophos MDR was monitoring our netwoek 24/7/365.
What do you dislike about the product?
Really, like any other service I wish it was cheaper. But, I really don't mind paying extra for that feeling of safety.
What problems is the product solving and how is that benefiting you?
We are a small business and don't really have the resources to dedicate full time for network security. Sophos has been a solid partner in managing and monitoring our network. There is absolutely no way we would be able to achieve their level of thoroughness on our own.
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Sophos MDR: mejorando la seguridad con un simple click
What do you like best about the product?
Como ya éramos clientes de Sophos InterceptX Advanced con XDR, pasar a MDR es sólo añadir la licencia y configurar los métodos de contacto, por lo que la facilidad de integración es máxima.. Sophos se encarga de todo, es más, incluso hay un servicio de onboarding con el cual verificar que todo es correcto. Una vez configurado, Sophos se encarga de todo: revisar las detecciones, analizarlas y, si es necesario, responder en tiempo récord. MDR nos ha permitido ahorrar muchísimo tiempo, pues ya no nos es necesario revisar la consola diariamente, pues ellos lo hacen por nosotros.
What do you dislike about the product?
MDR de Sophos puede resultar algo estricto, en el sentido de equipos que sabemos tienen alguna deficiencia que nos piden resolver y debemos justificar el motivo por el cual deben seguir así. Entendemos que no es correcto su estado, pero por temas operacionales no es posible su cambio.
What problems is the product solving and how is that benefiting you?
Dos problemas principales: falta de tiempo y alto conocimiento. Al ser un MDR, ya no debemos invertir tiempo en revisar las alertas de XDR y contextualizarlas pero además, si hay que responder, Sophos se encarga por nosotros. Respecto al conocimiento, pese a que tenemos personal focalizado en ciberseguridad, es imposible llegar al nivel de dedicación realizando la cantidad de búsquedas proactivas de amenazas, pues aunque se esté muy al día de las últimas novedades, siempre un equipo como MDR, con todos los clientes que tiene, estará mucho más actualizado y buscará nuevos problemas incluso antes de que los ciberdelincuentes lo intenten.
Sophos MDR helps keep our environment secure and let's me sleep at night
What do you like best about the product?
Their 24/7 monitoring of our environmnent
What do you dislike about the product?
Occassionally we have false positives...
What problems is the product solving and how is that benefiting you?
Sophos MDR provides us with 24/7 threat hunting, detection and remediation. With our existing team we would not be able to do this on a 24/7 basis and real threats would go undetected until something really bad happened. With the MDR team actively monitoring inside of our environment we're able to detect and remediate before a catastrophe occurs.
Great partner that help you 24/7
What do you like best about the product?
it's a team of cybersecurity that keep the eyes on your infrastructure 24/7
What do you dislike about the product?
support is only in english. In my opinion this it's a little gap to close
What problems is the product solving and how is that benefiting you?
The team is investigating about suspiciuos behaviour in our infrastructure
MDR to provide 24x7 SOC
What do you like best about the product?
24x7 SOC coverage which is not possible for a small IT team
Ease of onboarding
Great response times
Ease of onboarding
Great response times
What do you dislike about the product?
More visibility whilst a good thing means additional work for the IT team but this is to be expected
What problems is the product solving and how is that benefiting you?
LAck of 24x7 eyes on our endpoint security
Sophos: An In-Depth Take on Its Strengths and Drawbacks
What do you like best about the product?
I have to say, my experience with Sophos has been absolutely incredible. From the moment I started configuring the products with pro support, I knew I was in good hands. The pro support deployment made it so easy.
What do you dislike about the product?
The endpoint does not manage the firewall is one of my dislike about Sophos. Also there MDR team does do human threat huntting but it does not give you the indepth look as a full security operations center (SOC). For an example you will not get an alert from Sophos if a user log in from USA and then latter that day they log in from Ireland.
What problems is the product solving and how is that benefiting you?
With the MDR product, I got there threate hunting and that was a need we have for complance. It is very nice to have a MDR team that is just a call or email away. Most of our Table top exercises one of the top 5 steps is contact MDR team.
Sophos MDR complete Review
What do you like best about the product?
Sophos is a UK product with intense experience in end point security and with their managed service including 1 million dollar assurance is a key attraction. Unlimited incidense response is another attraction compared to other products.
What do you dislike about the product?
Sophos MDR prices are high compared to the local SOC providers.
What problems is the product solving and how is that benefiting you?
24 hour monitoring is solved for us. unlike other soc providers, sophos eliminate all risk and verifies false positives. it is their responsibility to ensure we are secure.
Sophos MDR - 5 star product from Sophos
What do you like best about the product?
24/7 Support, Cyber Security Experts, Easy to use, Easy to integrate.
What do you dislike about the product?
There's nothing i don't like about Sophos MDR.
What problems is the product solving and how is that benefiting you?
It provides comprehensive security, even outside the working hours of our IT department. This increases security and virtually eliminates downtime.
A no nonsense MDR solution that works out the box
What do you like best about the product?
Sophos MDR offers a simple but extensive policy engine which allows our organisation to create policy which truely reflects our business. Implementation is straight forward with agent onboarding performed with a few clicks or an automated install script. Sadly (or not so sadly) I've not had to engage customer support much as the MDR product just works. As a daily driver of the product I'd have to say I am overall impressed with Sophos MDR solution
What do you dislike about the product?
Althought integration is straight forward the pay to integrate model is a hard pill to swallow, we have network services with a leading provider and we find that paying several thousand to bring that visability into the solution to be a bit unfair.
What problems is the product solving and how is that benefiting you?
Providing a robust security solution with a streamlined information security team. The tool including features that include FIM, EDR, Web Controls and DLP
Great onboarding experience supported by a team of very knowledgable professionals.
What do you like best about the product?
Easy to deploy, configure and report from.
What do you dislike about the product?
No downsides, I haven't found anything I dislike about Sophos MDR
What problems is the product solving and how is that benefiting you?
Sophos MDR has helped increase our Cyber security posture and provide enhanced reporting for our stakeholders. Knowing that a team of Analysts are monitoring 24/7 provides comfort to the business and clients that we are taking security serously.
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