Frontegg
FronteggReviews from AWS customer
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Outstanding Support and Powerful User Management Features
What do you like best about the product?
The software, user management and MCP features are great.
The support is awesome.
The support is awesome.
What do you dislike about the product?
Nothing specific, overall the product is good and the support is great.
What problems is the product solving and how is that benefiting you?
The secured access management system
Fast and Reliable CIAM for SaaS Products Without Rebuilding Auth From Scratch
What do you like best about the product?
Frontegg significantly speeds up implementing customer authentication and user management. The embedded UI, hosted login, and out-of-the-box features like users, tenants, roles, permissions, MFA saved us a lot of engineering time compared to building everything in-house. The SDKs and APIs are well structured, documentation is generally clear, and the solution integrates nicely into existing frontend and backend services. It allows us to focus more on core product development instead of auth infrastructure.
What do you dislike about the product?
Occasionally, documentation lacks deeper real-world examples for more complex scenarios.
What problems is the product solving and how is that benefiting you?
Frontegg solves the complexity and time cost of building and maintaining a secure customer identity and access management system. It handles authentication, user and tenant management, roles and permissions, MFA, and account security out of the box. This eliminates the need to design, implement, and constantly maintain these critical but non-core features internally. As a result, we reduced development time, lowered security risk, and were able to launch and iterate faster while relying on a production-ready CIAM solution.
Seamless on Prem Deployment with Room for Growth
What do you like best about the product?
I appreciate the ease with which Frontegg can be deployed in our own environment, especially given our compliance requirements in the UK. The ability to use my own Postgres ensures my data remains under my control, aligning well with our compliance needs. This aspect is crucial to us. I also find that the documentation provided by Frontegg is very well-documented, which makes the setup process straightforward and hassle-free for someone with my developer background. This clear documentation allows me to understand and execute tasks efficiently without any concerns.
What do you dislike about the product?
I find that Frontegg could improve by implementing some challenging features like email sending, messages, and OTP verifications. Additionally, having capabilities for repeated payment gateways and incorporating code blocks would enhance their offering.
What problems is the product solving and how is that benefiting you?
I use Frontegg for logging, user authentication, and more. It allows easy deployment in our environment, ensuring UK compliance. Using my own Postgres ensures data control, enhancing compliance. The clear documentation facilitates setup, helping me work efficiently as a developer.
Streamlined User Management with Smooth Setup
What do you like best about the product?
I appreciate how Frontegg effectively manages user authentication procedures, eliminating the need for me to deal with complicated login flows. This feature alone saves me a considerable amount of work, simplifying my user management tasks considerably. Additionally, the initial setup of Frontegg was smooth and hassle-free, adding to the overall positive experience with the platform.
What do you dislike about the product?
I'm missing an option to sign a token with Frontegg via our backend.
What problems is the product solving and how is that benefiting you?
I use Frontegg to manage user flows, eliminating the need to handle login processes manually, saving significant effort.
Excellent Support and Smooth Platform Experience
What do you like best about the product?
Good Customer Support, Platform Works well, personally have not hit any blockers
What do you dislike about the product?
There are many features included that I am unfamiliar with.
What problems is the product solving and how is that benefiting you?
We rely on Frontegg for our entire login process. In addition to handling authentication, we also use their services for SSO and SCIM provisioning.
Streamlined Auth Management but Mixed Setup Experience
What do you like best about the product?
I appreciate how Frontegg has streamlined operations for my team by migrating the management of local authentication setups to their platform. This transition has significantly reduced our engineering overhead and lowered the total cost of ownership. I am impressed by the supportive nature of the Frontegg team; they are usually quick to respond to our queries, which adds great value to our experience. The integration process, especially for frontend applications, was notably straightforward, saving us time and effort. Frontegg provides an excellent library that can be easily imported, allowing us to have authentication functionality ready on our app seamlessly.
What do you dislike about the product?
I wish they would improve the Terraform side of their integration, as it would greatly help us. Also, the initial setup took some time and required a lot of discussion with the Frontegg team.
What problems is the product solving and how is that benefiting you?
I use Frontegg to streamline operations by offloading local auth management, reducing engineering overhead, and lowering total ownership costs.
Streamlined Account Management with Room for Growth
What do you like best about the product?
I really appreciate using Frontegg as it serves as an excellent login and signup authentication platform. It has significantly helped us scale and carefully manage our accounts by providing an efficient user management tool and logging features. I find it extremely valuable that we can easily create multiple accounts, manage them, and monitor issues effortlessly on a single platform for all environments. This comprehensive integration under one roof simplifies operational processes and enhances our efficiency. Overall, these aspects make Frontegg an indispensable part of our tech ecosystem.
What do you dislike about the product?
I feel that Frontegg could include more metrics and user logs. This gap limits our ability to gain deeper insights into user interactions and system performance. Having access to more detailed metrics and comprehensive user logs would significantly enhance our capacity to monitor user activity and effectively troubleshoot issues.
What problems is the product solving and how is that benefiting you?
I use Frontegg for login and signup authentication, scaling, and managing accounts carefully across all environments, simplifying account creation, management, and issue monitoring.
Quick Setup, Seamlessly Integrates into Workflow
What do you like best about the product?
I really appreciate how easy it was to set up features with Frontegg. It seamlessly fits into my workflow and serves as a solid addition to my tech stack. I have also explored the Agent creation with MCP, which opens up several possibilities for trying new things. The product's integration with my existing tools, like the backend and API gateway, works really well. Most of the features in Frontegg were simple to plug in, reflecting its user-friendly nature. Thanks to the reliable service, I am looking forward to continuing to build on top of it.
What do you dislike about the product?
I believe Frontegg could improve by simplifying some advanced options in a few areas. Making these options more simple and understandable would enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
I appreciate Frontegg for its easy setup and seamless integration, helping expand my tech stack and offering various possibilities. It fits well into my workflow, especially with MCP Agent, enhancing reliability and utility.
Smooth Setup, Powerful User Management Features
What do you like best about the product?
I find Frontegg incredibly valuable for managing our tenants and users, along with handling the login processes. I'm particularly appreciative of how it addresses all the login-related efforts such as social logins and SSO, freeing us from the need to manage these ourselves. I truly enjoy the smooth implementation process that Frontegg offers, which has been seamless and straightforward for our team. The JWT auth prehook feature stands out to me as it allows us to modify the JWT token payload when it is signed, enabling us to include vendor metadata and store internal properties for developers and non-external users efficiently. Additionally, the initial choice of Frontegg was a great decision as it integrates effectively with our React app and Node.js backend, aligning well with our existing technology stack. Overall, the ease of setting up Frontegg has been quite smooth, enhancing our overall experience and supporting our operations effectively.
What do you dislike about the product?
I had issues with the old documentation of Frontegg, where I sometimes had to guess or reach out to support to determine which headers to use for certain API endpoints. This process was frustrating and time-consuming. I'm not sure if the new documentation has resolved this, but having complete instructions for each API endpoint would definitely improve the experience.
What problems is the product solving and how is that benefiting you?
I use Frontegg to manage tenants, users, and logins effortlessly, solving the need for self-management of logins, social logins, and SSO. Its JWT auth prehook enhances functionality by allowing modifications to the JWT token payload for vendor metadata.
Responsive Team and Great Support
What do you like best about the product?
The Frontegg team reacts quickly to all types of requests. They are open to communicating in any way possible.
What do you dislike about the product?
Their documentation might miss some details, or it is outdated.
Their third-party ticket system still does not work properly every time.
Their third-party ticket system still does not work properly every time.
What problems is the product solving and how is that benefiting you?
The solution helps with multi-tenancy, hierarchies, roles, and entitlements. It is scalable and user-friendly. So, used mostly for user management.
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