Frontegg
FronteggReviews from AWS customer
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Support is the best
What do you like best about the product?
The most helpful thing about Frontegg is the support the teams provide for our specific use cases. They are quick to respond whenever we are stuck with a problem and will jump on a call with a particular use case with their platform and what we are trying to accomplish. Having the ability to Slack them anytime is an amazing feature to have.
What do you dislike about the product?
While Frontegg offers a strong foundation for authentication and user management, the customization options for the hosted login UI are somewhat limited. Some of our users were confused by tenant-switching flows in multi-tenant scenarios. We also encountered occasional challenges integrating with our existing RBAC system due to Frontegg's opinionated structure. It’s a solid tool, but could benefit from more flexibility and clearer guidance for complex enterprise use cases.
What problems is the product solving and how is that benefiting you?
At Imubit, Frontegg is helping us eliminate the overhead of building and maintaining authentication, user management, and tenant-aware access from scratch. As a company delivering advanced AI and process optimization solutions to the energy sector, security and scalability are critical—Frontegg gives us that out of the box. It allows our engineering team to focus on developing the core intelligence of our platform rather than spending cycles on login flows, SSO integrations, or user settings portals.
Review from Support/Infra Perspective
What do you like best about the product?
FrontEgg support is very responsive and willing to help, both with their product and other services that consume it as IDP.
What do you dislike about the product?
API documentation is incomplete at times
Downtime can be unpredictable -- we have had an number of total outages of our platform due to FrontEgg issues, some without prior notification
FrontEgg does not seem to comply fully with OIDC or SAML specifications at times
Downtime can be unpredictable -- we have had an number of total outages of our platform due to FrontEgg issues, some without prior notification
FrontEgg does not seem to comply fully with OIDC or SAML specifications at times
What problems is the product solving and how is that benefiting you?
SSO provider for customer-facing services
Seamless Integration and Exceptional Support with Frontegg
What do you like best about the product?
Implementing Frontegg has been one of the most straightforward experiences with an identity management platform. The ease of integration, especially during the initial setup, is awe-inspiring. Their support team stands out—they're responsive, knowledgeable, and incredibly helpful throughout the onboarding process. We also appreciated the flexibility in UI customization, which allowed us to maintain consistency with our brand. Managing multiple sub-vendors has been simplified, and the migration from our previous provider was smoother than expected.
What do you dislike about the product?
One area that could be improved is the documentation. While it's generally solid, enhanced search capabilities and clearer differentiation between various ID types would make navigation easier and reduce setup friction.
What problems is the product solving and how is that benefiting you?
Frontegg is solving several key challenges around authentication, user management, and partner access. Previously, we faced limitations with inflexible auth flows and complex multi-tenant access requirements. Frontegg provided us with a robust and customizable authentication layer that not only streamlined our internal user access but also allowed us to securely extend authentication to our partners and sub-vendors.This has significantly reduced our development effort, accelerated time-to-market, and allowed our engineering team to focus on core product features rather than building auth from scratch. The built-in support for roles, SSO, and UI customization has been especially beneficial for meeting our enterprise customers’ needs.
Best integrated authentication/authorization solution I have found
What do you like best about the product?
The well designed SDKs for frontend and backend integrations. The elegant implementation of features such as entitlements and feature-flags. The customer support is top notch. It only takes a few lines of code to implement.
What do you dislike about the product?
Not the current name recognition of Okta. Still a little pricy for startups.
What problems is the product solving and how is that benefiting you?
User authentication and authorization for SaaS app and API protection.
Quick setup with competitive pricing
What do you like best about the product?
Was straightforward to get a proof of concept up and running.
What do you dislike about the product?
Integration documentation is a little out of date. Could do with a review.
What problems is the product solving and how is that benefiting you?
Self service portal is a fantastic feature. Allows me to defer account setup to the client in a multi tenant setup.
Easy to get started with lots of functionality
What do you like best about the product?
A lot of features come out of the box. So much so that many customer authentication requirements are just a configuration away.
What do you dislike about the product?
One downside: having an intermediary might cause some cybersecurity concerns, we need better documentation about the data shared and the risk (or lack thereof) of Frontegg being breached.
What problems is the product solving and how is that benefiting you?
Completely replaces the need of building complex user management UI.
Frontegg accelerated our development and scaling
What do you like best about the product?
The React SDK and user-friendly portal made it easy to integrate features like multi-tenancy, MFA, and role-based access controls. Since we have a small team, this allowed us to focus on enhancing our core product rather than building authentication from scratch. Additionally, we felt confident scaling to multiple clients due to the robust security features and user management services that Frontegg provides.
What do you dislike about the product?
A bit more detailed documentation or examples for advanced customizations would be helpful. However, their support team has always been responsive via Slack or email.
What problems is the product solving and how is that benefiting you?
We needed a comprehensive and scalable user management system. We faced the challenge of implementing complex features like multi-tenancy, MFA, etc and building these features internally would have probably taken 3-4 months of development time. Frontegg provided these functionalities out of the box, which allowed us to onboard new clients quickly and let them manage their own users. This has not only accelerated our development process, but also enhanced our platform's security and scalability.
It provides a really good and secure accounts management
What do you like best about the product?
The UI is good, documentation is well structured and the support has been really good.
What do you dislike about the product?
There are some features that are not too reliable, like deleting cannot be reversed.
What problems is the product solving and how is that benefiting you?
Users account managment.
Frontegg Helped Us Scale Efficiently and Accelerate Time to Market
What do you like best about the product?
Frontegg has been an excellent addition to our team, enabling us to scale faster and streamline our development process. The platform's ease of integration allowed us to focus on core functionalities rather than spending time on user management and authentication from scratch. Features like user management and tenant isolation played a key role in speeding up our ability to launch new features while maintaining security and performance.
What do you dislike about the product?
While Frontegg offers great features, there is a bit of a learning curve with some of the more advanced settings. However, the support team has been helpful in guiding us through these challenges.
What problems is the product solving and how is that benefiting you?
Frontegg simplifies user management and authentication, saving us development time. It enables faster scaling and feature deployment, allowing us to focus on core product features and bring our app to market quickly.
A Developer’s Secret to Rapid App Scaling and Efficient User Management.
What do you like best about the product?
One of the most impressive aspects of Frontegg is its ability to integrate seamlessly with our existing systems(Auth0). The process was straightforward, allowing us to get up and running without major disruptions.
Frontegg's approach to minimizing the amount of code we need to handle has been a significant advantage. This not only speeded up our development but also reduced the risk of bugs and maintenance overhead.
The support team at Frontegg has been exceptional. Their responses are quick and their resolutions are effective, which is vital when we're facing tight deadlines or complex issues. Knowing we have reliable support gives us confidence in handling any challenges that arise.
Frontegg provides a rich set of features, including entitlements, Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These features have been crucial for enhancing our app’s security and user experience. This has has allowed us to implement robust access controls - RBAC.
The customization options for UI and UX are well-regarded, particularly in Admin Portal.
Frontegg's approach to minimizing the amount of code we need to handle has been a significant advantage. This not only speeded up our development but also reduced the risk of bugs and maintenance overhead.
The support team at Frontegg has been exceptional. Their responses are quick and their resolutions are effective, which is vital when we're facing tight deadlines or complex issues. Knowing we have reliable support gives us confidence in handling any challenges that arise.
Frontegg provides a rich set of features, including entitlements, Single Sign-On (SSO) and Multi-Factor Authentication (MFA). These features have been crucial for enhancing our app’s security and user experience. This has has allowed us to implement robust access controls - RBAC.
The customization options for UI and UX are well-regarded, particularly in Admin Portal.
What do you dislike about the product?
we’ve faced a few other minor issues that occasionally disrupt our workflow. While these are not showstoppers, they do require attention and can be somewhat frustrating like the wrong count of users, or picking values from ones that are disabled.
I understand that security is crucial for CIAM, but I must admit that hiding the password while typing is not my preference.
I understand that security is crucial for CIAM, but I must admit that hiding the password while typing is not my preference.
What problems is the product solving and how is that benefiting you?
Frontegg really makes things a lot easier for me. Instead of spending tons of time building and managing authentication systems from scratch, I can just use their ready-made solution. It handles all the complex stuff like user roles and permissions in a really simple way. Plus, the security features, like multi-factor authentication, give me peace of mind knowing that user data is well protected.
What I also love is how easy it is to integrate Frontegg with my existing systems—it’s almost seamless. And the customization options mean I can make everything match my brand’s look and feel. Overall, it’s been a huge relief and a game-changer for managing user authentication and security.
What I also love is how easy it is to integrate Frontegg with my existing systems—it’s almost seamless. And the customization options mean I can make everything match my brand’s look and feel. Overall, it’s been a huge relief and a game-changer for managing user authentication and security.
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