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A Game-Changer: Transforming Customer Engagement
What do you like best about the product?
Yellow.ai offers an outstanding AI chatbot technology that delivers prompt and accurate customer support 24/7, enhancing our overall customer engagement capabilities.
What do you dislike about the product?
The platform's pricing structure could be more transparent, and the learning curve for advanced customization may be steep for some users.
What problems is the product solving and how is that benefiting you?
As a fintech company, it solves the challenge of effective customer engagement in the financial sector. Its AI-driven chatbots, automation capabilities, and seamless integrations enable us to provide personalized support, streamline financial processes, and deliver exceptional customer experiences, ultimately benefiting our fintech business.
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Best AI tool for chatbot building
What do you like best about the product?
Its ease of using the solution is great. It has automatically created a chatbot for my company.
What do you dislike about the product?
Integration with other platform can be made more easier
What problems is the product solving and how is that benefiting you?
It is helping us in generating leads and also maintaining a relationship with customers. It has also helped us in providing ready solution for all customers queries
Friend like experience, Give suggestion and help us choose better jut like friend.
What do you like best about the product?
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
What do you dislike about the product?
There is nothing as such less helpful or dislike about Yellow.ai Every time surely it gave a good experience when ever I user the bot, and definitely it saved much time of mine.
What problems is the product solving and how is that benefiting you?
Day to day daily tasks like task reminder, help in shopping, creating memories, It makes life very easy because its memory is dynamic, it keeps track of all events and shows it to me instantly.
AI powered bot maker for all businesses
What do you like best about the product?
The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like e-commerce. With the chats being human like its a human-like experience for the customers without the extra cost in hiring a support team. support for both website and whatsapp makes it a versatile all in 1 tool for both channels.
What do you dislike about the product?
The chatbots can be more learning based for non e-commerce businesses where it should scan a website to learn about the offerings and use that info for visitors who just want information on the services offered.
What problems is the product solving and how is that benefiting you?
The problem of high cost of human chat support can be reduced with ai powered chatbot, integrated chat for both whatsapp and website.
Yellow.ai Review
What do you like best about the product?
It is one of the great platform for Chatbots. Provides seamless experience for Chatbots integration, easy to use.
What do you dislike about the product?
Little complex for new users to get onboard on the platform.
What problems is the product solving and how is that benefiting you?
Yellow.ai is helping us in conversation marketing, live conversations with the user, as well as automating customer services.
Flexible and Intuitive AI Chatbot
What do you like best about the product?
Integrates with existing platforms such s Teams and WhatsApp. Drag and drop setup, which is easy to use. Extensive analytics, which improves comprehension of user behavior. It can be customized and automated.
What do you dislike about the product?
Requires a lot of time to learn. The support team is a little sluggish
What problems is the product solving and how is that benefiting you?
Communication with customers is easy; they do not have to install new software. Instead, it is through platforms they already use, such as Teams, WhatsApp or other social media, which increases interaction and improves response times.
Conversational AI Chatbot Platform that also Integrates Human Intelligence
What do you like best about the product?
It integrates both human intelligence and AI. Supports multiple channels and languages. Integration with Microsoft Teams is possible.
What do you dislike about the product?
You have to have an understanding of conversational AI and be tech-savvy to use it with ease.
What problems is the product solving and how is that benefiting you?
Makes it easy to actively interact with and engage customers on multiple platforms as well as in different languages which eases comprehension of client needs and improves support ticket resolution times
Purposefull app for one's business
What do you like best about the product?
Easier to built chatbot, caller assistants with the powerful AI
What do you dislike about the product?
Disconnection while being on call or chats
What problems is the product solving and how is that benefiting you?
Its helps to build stronger customer relationship.
User-friendly interface with top tech Infrastructure
What do you like best about the product?
NLP, Multi-channel support, automation, analytics, integration, and customization features.
What do you dislike about the product?
NLP can be improved - some time results look irrelevant, bot creation can be made easier.
What problems is the product solving and how is that benefiting you?
It helped us automate our customer support functions with bot feature, reduced mandate tasks and increase efficiency.
AI chatbot to Manage our Enterprises
What do you like best about the product?
The best thing about yellow.ai is that it reduces our efforts to understand the clients, it captures conversations and helps the clients with an executive map at the required time.
What do you dislike about the product?
Nothing to dislike about yellow.ai. It does it work as an AI chatbot, getting the required information from the clients to help them with proper solution without a long email or calls.
What problems is the product solving and how is that benefiting you?
Our E-learning platform offers numerous courses under different domains. People visiting our website get confused with the various programs; yellow.ai is a virtual assistant to help them with the relevant programs. yellow.ai also helps me understand the need of the clients for better conversion.
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