Very Helpful & Advanced CRM
What do you like best about the product?
I think one of my favorites aspects are the courses and certfications. It is nice how thurough and developed the trainings are for learning how to use the application. Also the Phenom Chrome Extension tool is something I utilize daily for work so I appreciate that and how easy it is to upload a resume and it auto-fills the candidate's profile. It has also integrated with our other software well because of the extension tool and also being connected to our career site.
What do you dislike about the product?
The only thing I have struggled with is the always-on campaigns can't be used for dynamic lists, which is what I would want to use them for. For new matches in dynamic lists to get that always-on message, but I will say I am newer to using the application so maybe this is something I lack understanding on.
What problems is the product solving and how is that benefiting you?
When folks apply it automatically allows them to enter who referred them, also the referrals are so easy to see since they get a purple little triangle next to their name, and all you have to do is hover over it to see who referred them. Our referral program is something we want to streamline and make easier for pulling for compensation and reporting, which is built into Phenom analytics.
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