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Progressive CRM….best of breed
What do you like best about the product?
Love the AI scheduling, and the automation workflows
What do you dislike about the product?
Analytics is not very customizable. Would prefer new candidates applied that have not been dispositioned on the dashboard.
What problems is the product solving and how is that benefiting you?
Pipelining, scheduling, campaigning, lead generation.
Speedy and Accurate Career Page Creator
What do you like best about the product?
I like Phenom Applied AI for its speed and accuracy, which allows me to quickly create pages. This fast creation time enables me to produce more content efficiently. Additionally, I found the initial setup of Phenom Applied AI very easy.
What do you dislike about the product?
I think there should be more options, specifically a greater variety of widgets.
What problems is the product solving and how is that benefiting you?
I use Phenom Applied AI for faster page creation, which lets me quickly create pages and allows more content creation with speed and accuracy.
Flexible recruiting platform to get your recruiting process streamlined
What do you like best about the product?
Product evolve quickly，flexiblility of product
What do you dislike about the product?
Platform can get unstable from time to time
What problems is the product solving and how is that benefiting you?
High volume recruiting efficiency and we are doing pretty good now
Lead Recruitment Specialist
What do you like best about the product?
The CRM capabilities are great. Easy to use. And I love the events module.
What do you dislike about the product?
I wish it would give the user a way to bulk close jobs.
What problems is the product solving and how is that benefiting you?
Alows me to source within my own database.
Easy to use and Great way to keep track of candidates!
What do you like best about the product?
I like to ability to create your own custom lists based on filters you select. Having your own custom lists makes it easier to sort through long lists.
What do you dislike about the product?
Have not found anything that I dislike on the platform yet!
What problems is the product solving and how is that benefiting you?
Helping to keep track of candidates, follow ups and a place to hours information about them.
Organized and Functional.
What do you like best about the product?
I really like the option to sort my candidates into different lists and projects. It helps keep me organized and I know exactly what step each person is in my process for hire.
What do you dislike about the product?
I really wish I could use the platform with outlook. As in, any email exchanges I have with candidates would sync to the CRM. I get a lot of email traffic that I must manually enter, and the only option is to put it as a note. So, either being able to add an email manually or have an outlook extension would be helpful.
What problems is the product solving and how is that benefiting you?
I really like the option to sort my candidates into different lists and projects. It helps keep me organized and I know exactly what step each person is in my process for hire.
Phenom Expereince
What do you like best about the product?
A feature within Phenom that I like best is the ChatBot. It allows you to see the process in which a candidate might be interested in a role within your company
What do you dislike about the product?
One thing that I do find challenging in Phenom is the inability to set up three or more touchpoints when sending campaigns.
What problems is the product solving and how is that benefiting you?
Phenom allows you to have more accurate up to date information for candidates within an easy way to follow that candidate through a pipeline.
Not fit for purpose
What do you like best about the product?
It is convenient for recruiters to schedule interviews with candidates for screening.
What do you dislike about the product?
We use Phenom on top of Cornerstone ATS. No one consulted us (recruiters) or did a UAT before implementing it. Here are some reasons why Phenom makes our lives harder.
1. Vaunted A.I is an Actual.Imbecile. It doesn't work. We cannot source effectively from Phenom. Something as simple as filter for skills or language is not possible. It captures skills such as "football", "physics", "workforce planning" when these words do not appear on the IT candidate's CV. Most of the time, we source from LinkedIn instead, and feed the profiles into Phenom. Then we manually clean all the skill tags. Phenom also doesn't work with Boolean, all the more important for every recruiter to clean the data. Labour intensive much? We've had some live training sessions, and each time the trainer wasn't able to show us a successful sourcing.
2. Interview scheduling doesn't work when it is for hiring managers. It cannot handle changes, and many times, candidates do not receive updates. We do this manually.
3. Once you fill a role, the req closes without rejecting all the applicants. You need to manually reject the applicants first (in batches of max 50 each time), before you can close the req.
4. Poor UI - There is more than 1 way to enter interview notes. So hiring managers working with different recruiters will be confused on where to look. Each interview note comes with an A.I summary at the top, which is where hiring managers will look first, instead of scrolling down to look for the notes. The A.I summary is mostly incorrect. We need to tell each hiring manager where to find the notes.
5. There is no way for us to know whether the data in the system is GDPR compliant. We have to take Phenom's word for it.
1. Vaunted A.I is an Actual.Imbecile. It doesn't work. We cannot source effectively from Phenom. Something as simple as filter for skills or language is not possible. It captures skills such as "football", "physics", "workforce planning" when these words do not appear on the IT candidate's CV. Most of the time, we source from LinkedIn instead, and feed the profiles into Phenom. Then we manually clean all the skill tags. Phenom also doesn't work with Boolean, all the more important for every recruiter to clean the data. Labour intensive much? We've had some live training sessions, and each time the trainer wasn't able to show us a successful sourcing.
2. Interview scheduling doesn't work when it is for hiring managers. It cannot handle changes, and many times, candidates do not receive updates. We do this manually.
3. Once you fill a role, the req closes without rejecting all the applicants. You need to manually reject the applicants first (in batches of max 50 each time), before you can close the req.
4. Poor UI - There is more than 1 way to enter interview notes. So hiring managers working with different recruiters will be confused on where to look. Each interview note comes with an A.I summary at the top, which is where hiring managers will look first, instead of scrolling down to look for the notes. The A.I summary is mostly incorrect. We need to tell each hiring manager where to find the notes.
5. There is no way for us to know whether the data in the system is GDPR compliant. We have to take Phenom's word for it.
What problems is the product solving and how is that benefiting you?
None. Cornerstone is basic, but it doesn't claim to be something it is not. We wish corporate would finally replace Phenom with something else.
Phenom is a great effective platform
What do you like best about the product?
Phenom is very intuitive, we are able to have users online and actively using Phenom relatively quickly. The features available help our team across many different projects from email outreach to website analytics.
What do you dislike about the product?
Phenom's customer support is often effective but can take a little longer than you would want. We do get solutions but we like to see a faster turnaround.
What problems is the product solving and how is that benefiting you?
It is solving our need to help candidates through the application process and beyond.
Best Platform I have used!
What do you like best about the product?
Great certificaton topics. Learning so much! Applicable to current role.
What do you dislike about the product?
I dislike having to upload templates for doing drip campaigns.
What problems is the product solving and how is that benefiting you?
Making it easier to create large scale campaigns to filter candidates to reach. Automatically scheduling interviews partnering with Outlook. Abiity to input notes for each step in the process with candidate.
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