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392 reviews
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    Jennifer G.

You will need to be able to take the time needed to learn the program.

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
You can engage with people across a large platform in your own personalized way.
What do you dislike about the product?
The page content can be tricky at times. It would help if it were more forgiving and user friendly at times.
What problems is the product solving and how is that benefiting you?
Phenom is a great way to build campaigns that target your audience. It has helped us to save time in our promotion of events.


    Fabiha A.

User friendly

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to navigate
The spotlight feature
The leads feature
The fit score
What do you dislike about the product?
The resume review takes a little longer. Would've been easier to bulk upload decisions
What problems is the product solving and how is that benefiting you?
Fit score is definitely helping to filter out the non relevant resumes


    Yvonne S.

A great tool for sourcing

  • November 19, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy it is to quickly find a lead or candidate name and reach out to them instantly with an SMS message. Also, when looking for top talent for a challenging position, you can insert an excellent former employee's resume to match and grade potential leads. Another great feature is seeing potential leads who have not applied. I can send a template with a link to quickly engage and get them to apply to a position.
What do you dislike about the product?
There is a limit to the top skills you can add to a job profile, sometimes, I need to be able to be very specific, so the leads are not an actual match.
What problems is the product solving and how is that benefiting you?
Again the passive leads that come to the careers page are captured and help immensely with identifying talent. Having one database of all candidates, leads, and potentials is vast and saves me time.


    Restaurants

Phenom has been super helpful.

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use in the CRM. Our CSM Val has been great at helping us navigate any issues that come up, as well as providing us insight into new technology that phenom releases.
What do you dislike about the product?
There have been a lot of changes to the user interface and that makes it difficult to navigate at times.
What problems is the product solving and how is that benefiting you?
We are able to send out seamless crm campaigns. Launch events on our career site and build a talent community.


    Hospital & Health Care

Scalability and customization +, let's work towards more intuitive data and easier ATS integration

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
Good scalability and ability to customize the candidate and recruiter experience. Overall, ease of use for recruiters or sourcers to navigate the tool.
What do you dislike about the product?
Would like to see a more robust analytics and reporting capability as well as a more substantial (more seamless) integration in Workday
What problems is the product solving and how is that benefiting you?
Mass marketing campaigns, job fair, and text messaging capability.


    Sydney F.

Great reporting functionality and useful campaigns

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
I love Phenom's ability to track applicant sources and its campaign features!!
What do you dislike about the product?
There have been difficulties for us in getting adoption and in integrating with our ATS.
What problems is the product solving and how is that benefiting you?
Source tracking & quality analysis, Talent Brand reporting, and email campaign management.


    Insurance

Helpful CRM to stay connected with candidates

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use of the platform to create lists, review candidates, and visually appealing templates to keep candidates engaged through targeted communications.
What do you dislike about the product?
The cloud matching can take months to really hone in on the candidates for a role with AI suggestions. So far this has not been helpful as I need to recruit faster than the technology can provide relevant cloud suggestions.
What problems is the product solving and how is that benefiting you?
Phenom helps us to stay connected and reconnected with strong candidates to foster longer-term recruitment strategies for our talent pipeline.


    Rani P.

Its very helpful to get new profiles and track them.

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
Without looking at the CV we can know how much CV is fitting against the role with AI fit.
What do you dislike about the product?
Sometime it takes time to login and load the page
What problems is the product solving and how is that benefiting you?
Yes that is actually helpful, sometime it fails to capture keywords in CV.


    Airlines/Aviation

A robust tool with a lot of potential!

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Phenom provides us the opportunity to nurture our candidates, view their activity from career site visits, applies, sms/email engagement, and more! It has allowed us to automate some communication with content aimed to keep candidates enaged and/or attracted to our candidate journey.
What do you dislike about the product?
The rollout of enhancements and/or customizations can be lengthy with slow progress and minimal updates. We've experienced drawn-out project timelines that limit our use with certain aspects of the tool and/or impact our users to adopt the tool.
What problems is the product solving and how is that benefiting you?
Capturing leads, being able to provided targeted content based on their job interests or career site activity.
Automated actions based on Candidate action which can include sending specific CRM campaigns to candidates, adding them to specifc lists for Recruiters to keep warm/interact with. and so on.


    Cynthia M.

Recruitment Marketing is not OPTIONAL

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
I like owning the brand message, providing a clear and concise marketing message and building the candidate experience. By initiating the candidate journey across our enterprise using a unified approach, we are able to better provide a user journey for our diverse candidates.
What do you dislike about the product?
The biggest obstacle we have is organizational and not based on the solution itself. It is critical that before considering deployment to communicate the importance of starting minimal, we will build the message, pages and journeys as we go.
What problems is the product solving and how is that benefiting you?
We did not have the above-the-funnel approach before implementation. If candidates didn't apply to a requisition, we never knew who they were. Why is this critical? You cannot measure what you don't see. If you can review analytics on drop-off, you can refine your approach, your messaging, and your application to get the best conversion rates.