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Connecting where they are
What do you like best about the product?
I like that I can connect with our candidates where they are. Also, the flexibility it has with other operating systems.
What do you dislike about the product?
I dislike it takes a while to communicate with other operating systems.
What problems is the product solving and how is that benefiting you?
Phenom gathers our applications and allows us to communicate via sms, which enables us to communicate with our candidates on several platforms.
Current User
What do you like best about the product?
If you use the AI Intelligence right it works well
What do you dislike about the product?
Still learning, so don't have enough feedback yet
What problems is the product solving and how is that benefiting you?
Starting to produce better leads
Simple and easy to use
What do you like best about the product?
Everything is in once place and everyone has access
What do you dislike about the product?
Slow to update. Occasional crashes while using
What problems is the product solving and how is that benefiting you?
Recruiting from one platform
Great Platform
What do you like best about the product?
Brings functionality that most ATS don't provide, talent pool cultivation, drip campaigns, lead capture, event management, texting, scheduling and more
What do you dislike about the product?
Can be cumbersome to set up and go live, reliance on technical teams to integrate with ATS can prove challenging
What problems is the product solving and how is that benefiting you?
Cultivating talent and capture leads, making recruiters more efficient and allowing them to track their talent in a variety of ways (also hosting of our career site!)
Satisfactory experience with Phenom
What do you like best about the product?
I like the feedback option and Phenom taking user feedback and making corrections and additions. This helps with a better user experience
What do you dislike about the product?
Phenom is not so straightforward, needs a lot of usage and sometimes leaning on other resources to understand navigation within Phenom
What problems is the product solving and how is that benefiting you?
Bridging the gap between me as a recruiter and candidates for open position
Great Service! Intuitive platform which makes TA life so easy!
What do you like best about the product?
We love the integration with our ATS, also have flexible services (such as CMS), allowing us to improve our brand, UI, and more.
What do you dislike about the product?
some CMS functions are blocked from self-service (so you have to spend $$ in customizations). Analytics are limited (but useful), automation is very limited.
What problems is the product solving and how is that benefiting you?
It gives us data and talent insights which improve our position on the candidate market. Flexibility with content creation using CMS. Improves our overall business performance.
Broad spectrum of candidate communication tools
What do you like best about the product?
Phenom has improved the consistency of our communication with candidates and allowed us easy access to data about how effective our communications efforts are.
What do you dislike about the product?
Sometimes, the tools lack ability to customize for volume hiring efforts, which make up a large portion of our reason of use for the platform. Some tools are hard to adapt to use when interviews are being conducted by many parties simultaneously.
What problems is the product solving and how is that benefiting you?
Phenom Scheduler in specific is a great tool for individual recruiters to schedule interviews in a way that has improved the process for candidates as well. Having templates available for tools like SMS and emails encourages those that are less comfortable to use these tools since they do not have to draft their own content.
Recruiter
What do you like best about the product?
Easy and awesome way to reach candidates and meet them wherever they are and bring them the best candidate experience.
What do you dislike about the product?
Customers not opted in for SMS or emails makes it difficult. Sometimes too many emails/reminders - don't want to annoy candidates
What problems is the product solving and how is that benefiting you?
Connecting with our candidates and bringing them the best customer service during their job search
Makes my job easier.
What do you like best about the product?
The ideal candidate and AI feature. Also lose the fit score.
What do you dislike about the product?
Would like to be able to set ideal candidate in full profile for candidate.
What problems is the product solving and how is that benefiting you?
Making sourcing easier and hiring faster.
Turned it around!
What do you like best about the product?
My personal favorite aspects of our Phenom platform are: career/job site looks and feels right. It's also very easy to make changes to with their CMS. Next would probably be the campaign functionality. Great personalized email templates for any occasion.
What do you dislike about the product?
The parsing function is a bit wonky and the reporting needs work. It's also very pricey. Support requests take a long time.
What problems is the product solving and how is that benefiting you?
Phenom has helped us build and maintain much better pipelines of talent while elevating our outbound communications. The career site analytics has also helped us work a bit more strategically as a team.
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