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    Information Technology and Services

Phenom Review

  • September 23, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, intuitive, quizzes throughout course
What do you dislike about the product?
Would like more videos & demos of email campaign functions
What problems is the product solving and how is that benefiting you?
It has allowed our team to have insight as to how our email campaigns are doing, where our job seekers are coming from. It helps us gauge what's going well and what we need to tweak and fine tune.


    Computer Software

Phenom is the best CRM I’ve used thus far!

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Phenom has been a HUGE add to our recruiting practices. Candidate tracking, messaging, searching, etc. has been a huge help. My favorite part is seeing candidates that have viewed our career page and/or have started to apply for a role. We can reach out to them directly via Phenom and they usually are the warmest leads.
What do you dislike about the product?
Phenom is another layer to the recruiting process which can be a "dislike" however the positive greatly outweighs the negative in this case!
What problems is the product solving and how is that benefiting you?
Candidate management, sending campaigns to candidates, and reporting!
Recommendations to others considering the product:
Their support team is second to none.


    Andrea T.

Great tool for our recruitment strategy. Phenom continues to make improvements to the platform.

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
I find the candidates and campaigns features to be the most useful. It is great that we have all of our leads in one place and can strategize on the best way to move them into becoming an applicant and eventually an employee. The AI built into the platform is very interesting and something we are diving deeper into now.
What do you dislike about the product?
Some of the features are a little clunky and do not perform exactly as we would like. I'd love to have a lead gen form that we could use in ads and direct people to the CRM. Phenom seems to be making a lot of updates and enhancements to their platforms so I'm excited to see where things go.
What problems is the product solving and how is that benefiting you?
We're solving the problem of "what happens if they don't apply?". Rather than losing that person we can now see them as a lead and nurture them.
Recommendations to others considering the product:
Phenom is definitely worth looking into. They have some really cool products that help to streamline our recruiting efforts.


    Health, Wellness and Fitness

Flexible, Adaptive, Innovate and Great Team!

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
We've found the CRM, campaigns, and SMS/Messaging tools to be impactful. Additionally, we've used videos to build out our inclusion strategy across our key career site pages. The team is A+ rockstars, passionate about what they do, and bring meaningful insights to every call/meeting.
What do you dislike about the product?
Talent Analytics is very linear. I'm used to using multi-level/pivotable data where you can start anywhere and create your drill-downs (think of SAP SuccessFactors Advanced Analytics BI tool before it went away). It's easy to find data via campaigns using UTM's, but not easy to drill into regions, job departments or job titles.
What problems is the product solving and how is that benefiting you?
We're filling the gap of ways to connect to talent; for example, we can SMS/Message our talent community and use tools to engage with our leads. Talent Analytics gives us deeper insight into how recruitment marketing campaigns are performing, especially our programmatic job advertising.


    Jessica A.

Great resource to find qualified candidates

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
The expansive information about each candidate
What do you dislike about the product?
That they are not required to add a resume
What problems is the product solving and how is that benefiting you?
Hiring more candidates. The benefit is that it saves time going out to the field to recruit.


    Medical Devices

very strong candidate, recruiter and employee experience

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
User friendly interface that drives adoption for candidates, recruiters, managers and HR leads.

CRM, strong Career website, good XML integrations for common job boards, google jobs / glassdoor integration, good recruitment marketing capabilities and connection capabilitiesto social media (using UTM codes).
Vacancy level & global data analytics.
Solid feature update cycle, now including skills analysis, interview scheduling, agency portal, ...
What do you dislike about the product?
Not a complaint ... just be sure to discuss and purchase all the features you expect in your end product. Some features may not be included as standard and could be an unexpected add on cost / implementation work. And this is true for all platforms, not specifically Phenom.
What problems is the product solving and how is that benefiting you?
Upgrading to leading edge Recruitment Marketing capabilities.
Giving career ownership back to employees in a transparent platform, encouringing internal moves / gigs etc. using AI to help guide users / employees.
Talent Pooling talent using AI to support recommened talent as soon as they apply.
Building a skills map of the company - suggesting learning / career moves to employees to close skills gaps.


    Financial Services

A great sourcing tool

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
Phenom is a great help in recruitment. From sourcing to onboarding of candidates.
What do you dislike about the product?
Nothing at all. Phenom is very helpful in recruitment.
What problems is the product solving and how is that benefiting you?
It helps to create pipeline and communicate instantly with the candidates. Will be able to give them an update immediately and manage the communications.


    Food Production

Phenom Review

  • July 23, 2021
  • Review provided by G2

What do you like best about the product?
The ability to target people who are leads or partial applications
What do you dislike about the product?
Lack of transferring info from ATS system
What problems is the product solving and how is that benefiting you?
Ability to connect with candidates is nice


    Electrical/Electronic Manufacturing

Not integrated to current ATS

  • July 23, 2021
  • Review provided by G2

What do you like best about the product?
AI, user friendly, it does not require much training for users
What do you dislike about the product?
No integrated to current ATS, it also means double work
What problems is the product solving and how is that benefiting you?
the are quite alot of bugs in the initial phase. The advertisement is also lagging


    Hospital & Health Care

Phenom Platform has great tools to support recruitment

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
Analytics are great. Capabilities to create campaigns, etc. are great. I like the interview scheduling feature, and the SMS capabilities.
What do you dislike about the product?
For texting, there should be the capability for a candidate to be forwarded to a phone. If a candidate calls the number they have received texts from, nothing happens
What problems is the product solving and how is that benefiting you?
It is our main sourcing tool. The recruiters are able to spread a wide net with the CRM.