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Phenom Pro
What do you like best about the product?
I like the features that are available for communicating with candidates
What do you dislike about the product?
Sometimes there's a delay with responses with the SMS feature. During SMS communication, if typing a text during a response from the candidate it disappears
What problems is the product solving and how is that benefiting you?
N/A
Great experience, user friendly!
What do you like best about the product?
Phenom TXM is super user-friendly and allows for really great uses for our business. The staff and individuals we can reach out to for help are also always so helpful!
What do you dislike about the product?
The support sometimes takes much too long to be resolved and I feel as though the CMS could be a little more user-friendly. Our campaigns do not receive a lot of engagement, but it could definitely be user error versus the actual platform!
What problems is the product solving and how is that benefiting you?
We've realized we can leverage a lot more for our business by using the Phenom TXM Platform. We've solved some marketing issues using the platform.
Recommendations to others considering the product:
Make sure you have a great relationship with your CSS, they will be your right-hand person!
10/10 Amazing Platform!
What do you like best about the product?
The options for campains are enless and SO user friendly
What do you dislike about the product?
the bugs and tech issues that we have to enter tickets for :(
What problems is the product solving and how is that benefiting you?
Ability to engave passive leads that we wouldnt have had access to otherwise
Exceptional
What do you like best about the product?
since we are doing remote hiring this is very helpful doing email and campaign blast and make more professional our email
What do you dislike about the product?
SMS featuer for philippines since its not available yet
What problems is the product solving and how is that benefiting you?
Sourcing and Email blast
Recommendations to others considering the product:
Please make available the SMS feature here in the Philippines
Great CRM Tool.
What do you like best about the product?
Email campaign section. Great way of making emails with great layouts
What do you dislike about the product?
nothing so far. Everything is working well. Just other stuff that are not which are being handled
What problems is the product solving and how is that benefiting you?
Clear overview
Campus Recruiter
What do you like best about the product?
I love the texting feature! It makes it so easy to chat with candidates
What do you dislike about the product?
I wish it could connect to Handshake and Symplicity.
What problems is the product solving and how is that benefiting you?
I'm not having any problems, I think the TXM platform is great!
Easy to use platform for career site and email campaigns
What do you like best about the product?
I like the customer service from our reps. They are every responsive to my questions and help us find solutions.
What do you dislike about the product?
I don't always use analytics because it does not capture our true response rate
What problems is the product solving and how is that benefiting you?
We can target specific audiences for our hard to fill positions by using the job campaigns.
Great Data , Service and Thought Leadership To Help Drive Business Decisions
What do you like best about the product?
Data accessibility and robust analytics.
What do you dislike about the product?
Nothing at the moment. I enjoy using the tool.
What problems is the product solving and how is that benefiting you?
Solving problems to decrease our applicant drop-off rate and increase our candidate pipelines through effective email marketing campaigns
Great platform for websites, recruitment marketing
What do you like best about the product?
Robust data available, ability to make instant changes to websites, marketing campaigns hosted through the platform
What do you dislike about the product?
It's a comprehensive system, so there is a learning curve. Thankfully we are provided with excellent account management and support.
What problems is the product solving and how is that benefiting you?
With Phenom we can grow our talent community, keep leads warm, and create a solid talent pipeline. It also allows us to keep our webpages up to date and reflective of our culture.
Great platform - Easy to use
What do you like best about the product?
Phenom's platform is easy to step right in and begin using. They provide great training resources that help get you started right away. I really like the fact that they are constantly taking the feedback from their clients and make enhancements quite regularly based on the recommendations. Also, the ability to purchase the services as needed so you don't have to buy a huge package that you won't utilize, you can purchase as you need and as your team grows.
What do you dislike about the product?
I don't see any downsides to the platform. The support can be a little disjointed at times but they are able to get my questions answered in a timely manner.
What problems is the product solving and how is that benefiting you?
Candidate experience, outreach, detailed analytics, ability to manage our own career site and make updates as needed when needed.
Time and money savings have been the two greatest benefits of using Phenom. We have more control which is great.
Time and money savings have been the two greatest benefits of using Phenom. We have more control which is great.
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