Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
644 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great tool
What do you like best about the product?
Workato is a very easy to undestand tool. But has a lot of functionality. Great customer services (some times it takes a bit long but it's acceptable). As a developer I find the custom connectors very handy, because you can connect other tools into your workflow to make it a real orchestrator
What do you dislike about the product?
Sometimes the customer services takes a bit long. And a few features are not looked after which means that documentation is not up to date and or doesn't work a it first seemed.
What problems is the product solving and how is that benefiting you?
Workato consolidates and automates data workflows across multiple apps—such as CRMs, accounting software, and marketing platforms—so you don’t have to manage complex, manual integrations. By acting as a “bridge” between systems, it reduces repetitive data entry and time-consuming administrative tasks, freeing teams to focus on higher-impact work. The result is fewer errors, faster processes, and a more unified view of critical business information, making day-to-day operations smoother and more efficient.
Integrate different data formats with workato
What do you like best about the product?
Easy and quick to develop the workflow using workato and good customer support from team
What do you dislike about the product?
For larger data set, it won't be fit to integrate
What problems is the product solving and how is that benefiting you?
Integation between netsuite and OMS
Offers user-friendly automation with robust support and valuable integrations
What is our primary use case?
I am using Workato for integrating and automating solutions for finance, HR, and IT. Specific use cases include onboarding and offboarding for HR, handling invoices for finance, and creating tickets for customers.
What is most valuable?
When compared to other tools, Workato is a low-code solution with a user-friendly drag-and-drop UI. It comes with pre-built connectors, eliminating the need to write APIs. Workato ensures data encryption in transit and at rest, and offers built-in error monitoring with alerting capabilities through Slack, email, or external monitoring tools. It also facilitates role-based access.
What needs improvement?
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment. Though it has a recipe life cycle management, it does not automatically integrate with a GitHub-like facility. Additionally, the cost for high volume integrations could be reduced, as Workato uses task-based pricing, which can become expensive with higher usage.
For how long have I used the solution?
I have been using Workato for more than four years.
What was my experience with deployment of the solution?
Deployment is straightforward, requiring the creation of a manifest that contains all the necessary logic and files. This manifest is then migrated to higher environments.
What do I think about the stability of the solution?
Workato is generally stable, although there are some limitations, such as a hard limit of 50,000 records for CSV file processing. To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
How are customer service and support?
Workato's support is robust, featuring first and second-level support. Minor issues can be addressed through the chat feature in the UI. For complex issues, the response may take a day, and tickets can be opened for follow-up. Customer Success Managers help expedite issue resolution.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
What other advice do I have?
I would recommend Workato because everyone is moving away from writing extensive code. In the current trend of AI, tools that integrate systems easily are valuable. Overall, I would rate the solution a 9.5 out of 10.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Workato Software
What do you like best about the product?
Workato iPaaS tool is simple to use, anyone can start creating integration recipe in matter of minutes. One can really create a robust integration easily compared to other tools out there.
What do you dislike about the product?
So far seen none. But I am just a beginner. May be one thing is the number of task quotas can be increased for organisations which has high volume of data exchanged between systems
What problems is the product solving and how is that benefiting you?
Workato is easy to implement compared to our existing tools. Easy to upskill the team. Can build reusable components and it is super fast. These were missing in our existing tools.
Quick and Easy way to Integrate with data using workato
What do you like best about the product?
Easy to integrate with multiple systems in less time with number of features and good customer support as well.
What do you dislike about the product?
It won't be fit for your larger data sets or bulk data
What problems is the product solving and how is that benefiting you?
Workato help us to integrate with other data formats.
I have developed in Workato for three years now
What do you like best about the product?
The best thing is that the app is always renewing itself, reusability is one of the best feature, conferrable UI and low-code implementation for complicated processes.
Using Workato support has been a big comfort - the staff is supportive and polite.
Using Workato support has been a big comfort - the staff is supportive and polite.
What do you dislike about the product?
Sometimes when new features arrive on an existing connection, it interrupts or fails old integrations and requires their update without notice. (happened to me in query steps mostly)
What problems is the product solving and how is that benefiting you?
Workato has made the transfer between one app to another quite easy, no matter how mush configuration is needed before posting the data in the endpoint.
My experience with Workato
What do you like best about the product?
I like the various connections Workato provides. It makes setting up integrations with certain products a breeze. Support is very helpful as well, they solved an issue for me very fast.
What do you dislike about the product?
The limitations of the job report. I can't view all iterations of a loop within a job, so it makes debugging a recipe a pain.
What problems is the product solving and how is that benefiting you?
Workato is letting me integrate with apis much easier than before.
Terrific Tool. Easy, fast and efficient. Fantastic ROI
What do you like best about the product?
1) Functionality and results
2) Support team/Customer service
2) Support team/Customer service
What do you dislike about the product?
Can’t think of anything, and the company keeps innovating and getting better. The new WorkatoOne solution will be a tectonic game changer!
What problems is the product solving and how is that benefiting you?
Integration with disparate systems. Automation and enhance productivity
Huge fan!
What do you like best about the product?
Great support, easy to use, and very feature rich
What do you dislike about the product?
Recipe costs make it hard to expand usage.
What problems is the product solving and how is that benefiting you?
Employee lifecycle management, it integrates all our HRIS systems.
Powerful and scalable
What do you like best about the product?
Intuitive interface and incredible flexibility and scalability, Workato is crucial to connect disparate systems in our enterprise.
What do you dislike about the product?
Capacity planning on a recipe based license model remains challenging.
What problems is the product solving and how is that benefiting you?
Connecting SaaS platforms with poor or complex out of the box integration capabilities.
showing 121 - 130