Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
767 reviews
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Fast Learning with Real-World Impact
What do you like best about the product?
API Platform - to build api endpoints, Webhooks and Job Report - to run individual jobs in case of any error or failure
What do you dislike about the product?
Workato does not provide a cache or object store to persist data within recipes. Additionally, Workato pricing is based on task consumption.
What problems is the product solving and how is that benefiting you?
Workato offers out-of-the-box connectors with simple authentication mechanisms. If a required connector is not available, users can build custom connectors. Additionally, community recipes provide helpful references and best practices.
Easy-to-Use, Modern UI with Seamless Webhook Integrations
What do you like best about the product?
Workato has a very easy and nice to navigate around. And it is also quite easy to use. With it modernize UI, it much more easy to use. The integration as well very easy with the webhook
What do you dislike about the product?
Advanced use cases require strong understanding of APIs, data formats. Webhooks
What problems is the product solving and how is that benefiting you?
workato helps up add more option for us to expand our 3rd party intergration
Friendly UI with Fast, Responsive Performance
What do you like best about the product?
Friendly user interface & fast response.
What do you dislike about the product?
So far the experience is good. Nothing I am dislike at the moment
What problems is the product solving and how is that benefiting you?
Allow us to create webhook recipe to trigger api call to third party service
Boosts Development Speed with Intuitive UI/UX
What do you like best about the product?
I use Workato as middleware and it really speeds up the development process and enhances integration between systems. I appreciate the UI and UX, which are easy to learn and help us accelerate our development activities.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Workato to speed up development and integrate systems effectively. Its UI and UX are easy to learn, enhancing our development process.
Intuitive Visual Interface That Makes Troubleshooting Easy
What do you like best about the product?
Its visual interface, how everything is (at some degree) intuitive and easy to use.
From a Technical Customer Support Agent perspective, is easy to spot when something is not working as expected, as in invalid data coming from our clients, and this helps the troubleshooting of cases.
From a Technical Customer Support Agent perspective, is easy to spot when something is not working as expected, as in invalid data coming from our clients, and this helps the troubleshooting of cases.
What do you dislike about the product?
In specific case as the amount of data is too big, it is not easy to fin everything that we need in the same job that ran, so we need to continue the troubleshooting somewhere else.
What problems is the product solving and how is that benefiting you?
The integration of customer data into our own SaaS.
Efficient Integration with Room for Improvement
What do you like best about the product?
I use Workato to develop integrations for customers, and what I like most is its simplicity and support. The platform is pretty simple, easy to use, and has the features we need. The support team is pretty responsive when we need help. Setting up Workato was very easy, and they provided excellent support during onboarding. Also, building the connectors with Workato is straightforward, and building recipes is even easier because it's basically no-code or low-code sometimes.
What do you dislike about the product?
They could provide more out-of-the-box connectors so we don't need to build too many. Another thing that would be helpful is if they provided the code for their out-of-the-box connectors, this way we could copy and build our own on top of that, with the features we need, but they don't contain. Another thing to be improved is their pace of delivering enhancements. We submit lots of enhancement requests, but it seems we will never see those improvements.
What problems is the product solving and how is that benefiting you?
I use Workato to integrate our system with third parties for our customers, speeding up development. It simplifies integration with easy, no-code or low-code recipes, and the responsive support enhances the experience.
Powerful, Easy-to-Use Platform for Building Complex Integrations
What do you like best about the product?
Workato combines powerful features with an easy to use interface and logic that allows for complex integrations to be built with ease.
What do you dislike about the product?
I wish the training material was even more in-depth than it already is and that the native AI features in recipe builders was better at predicting recipe structures, and intended outcomes.
What problems is the product solving and how is that benefiting you?
Workato is allowing us to build complex integrations and deploy them quickly while giving us an integrated platform to maintain their operations and monitor their success. Without it, we wouldn't be able to output complex process orchestration at the level we do.
Easy to Use and Quick to Learn
What do you like best about the product?
It’s easy to use and learn, and I really like that there are many courses to take.
What do you dislike about the product?
Sometimes the terms are complicated. If I’m still learning how to use this, I might not understand some of the words.
What problems is the product solving and how is that benefiting you?
Automation for applications and service requests, and hopefully soon for offboarding and onboarding as well.
Effortless Automation, Powerful Connectivity
What do you like best about the product?
I like Workato's powerful automation with minimal coding and its seamless connectivity across systems. The prebuilt recipes and readily available connectors for different systems are great, reducing the time it takes to get automations up and running. I also enjoy the real-time and event-driven capabilities, which allow workflows to trigger instantly when something happens. The initial setup was very easy and straightforward.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Workato to automate repetitive business tasks, reducing manual errors and solving disconnected systems. It improves slow responses by connecting cloud and on-prem applications seamlessly. Prebuilt recipes and instant triggers also speed up workflows.
Workato Makes Simple Recipes Easy with Low-Code/No-Code
What do you like best about the product?
I like that it is a low code/no code platform, so creating simple recipes is easy for non-technical users.
What do you dislike about the product?
Further knowledge is required from Workato documentation for complex integrations.
What problems is the product solving and how is that benefiting you?
It saves us time whenever we need to bulk edit or delete records, or export data as a CSV file for reimport into another table.
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