I use Workato to build up some use cases, integration, and for automation features.
Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
643 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Powerful enterprise automation platform that anyone can use
What do you like best about the product?
Workato is a powerful enterprise iPaaS platform. It's designed to be user-friendly for non-technical individuals, allowing them to create visual workflows and robust automations. At the same time, it provides technical users with the flexibility to go beyond the visual editor. The platform also offers the ability to monitor and automate workflows with "RecipeOPS", essentially automating the automations. Their chat support is outstanding and almost real-time. Product releases are frequent and always significant. Moreover, there's a great company culture, which is a reflection of its top leadership!
What do you dislike about the product?
While no product is perfect, Workato comes pretty close for my needs. Occasionally I come across an app connector that doesn't have all of the options I would like, or there's no native connector available for certain apps. However, it's to be expected, given the rapid pace at which apps are launched these days. HTTP connector is a workaround in most cases.
What problems is the product solving and how is that benefiting you?
Over the years, Trimble has made many acquisitions, leading to a collection of disparate systems that left data isolated in silos. We are utilizing Workato to connect a wide array of MarTech applications, CRMs, project management tools, accounting software, learning platforms, and more. Like many similar organizations, we are in the midst of a digital transformation process, and Workato has become an essential tool on which we rely to make this transformation happen. We have launched dozens of successful integrations, and so far, we have not encountered an integration request that we cannot fulfill with Workato.
Workato for Integration development
What do you like best about the product?
The number of connectors available to build integrations.
Eaze of development with a low-code solution.
Great customer support with a chat option available for the development community.
Available free training for new developers to quickly start development as quick adoption in organizations.
Integration Governance module within PAAS to enable different groups within organizations for integration development purposes.
Integration logging and auditing type of capability with in Recipe to understand the failures.
It meets with standards of bringing agility in organizations with low development time and quick releasing features using Workato.
Eaze of development with a low-code solution.
Great customer support with a chat option available for the development community.
Available free training for new developers to quickly start development as quick adoption in organizations.
Integration Governance module within PAAS to enable different groups within organizations for integration development purposes.
Integration logging and auditing type of capability with in Recipe to understand the failures.
It meets with standards of bringing agility in organizations with low development time and quick releasing features using Workato.
What do you dislike about the product?
Rich Workflow type of capability lacking currently.
Not having support for commonly used programming languages like Java and Python natively to build custom transformations or monolithic code to call out to enable some high code type of capabilities to add it as part of the Recipe easily.
Not having support for commonly used programming languages like Java and Python natively to build custom transformations or monolithic code to call out to enable some high code type of capabilities to add it as part of the Recipe easily.
What problems is the product solving and how is that benefiting you?
Providing IPAAS platform for Integration Development and Business Community to build integrations quickly.
No-Code Solution for Integration Development purposes.
Providing Agililty to build and deliver the solutions.
No-Code Solution for Integration Development purposes.
Providing Agililty to build and deliver the solutions.
Very good platform that help to automate almost everything
What do you like best about the product?
very handful UI. Easily can make recipes even if you start your experience with workato from the scratch.
Many connectors are available from the box with most popular platforms.
Many connectors are available from the box with most popular platforms.
What do you dislike about the product?
Maybe could be more info about errors during the recipe creation/testing. The next point - when I rung tests for my recipes with webhook start, it's not intuitive how to stop this recipe after test. sometimes I had multiple test recipes running simultaniously just because I didn't see that the previous recipe is still running
What problems is the product solving and how is that benefiting you?
Automates data sync between different sources, clean up database according to our scenarios, sends notifications, alerts
Issues
What do you like best about the product?
Updates on the certificates for the servers.
What do you dislike about the product?
Customer Support
Customer documentation.
Customer documentation.
What problems is the product solving and how is that benefiting you?
Having issues on performance
Has a user-friendly interface but its stability need improvement
What is our primary use case?
What is most valuable?
The platform has a user-friendly interface. It doesn't require any core technical knowledge. It is for business people. Whoever knows business requirements and functions can quickly build and leverage the platform. It is easier to use than other technical open-source technologies.
What needs improvement?
The platform's stability and support can be improved. It could have a lot of data transformation features. Additionally, they should include custom code languages like Java and Python. There should be more features to accommodate complex integrations and automation. Currently, it only has simple data mapping functionality, which needs to be improved for the use cases.
For how long have I used the solution?
I have been using Workato for around six months for a small project.
What do I think about the stability of the solution?
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems. We have to perform some restarts and redeployments to bring it up. We also contacted the support team to log a complaint on this common issue. They are still improving.
What do I think about the scalability of the solution?
We have medium and enterprise business customers for Workato.
How are customer service and support?
The customer support is good. They have real-time chat facilities to go and talk to a tech support person. You can raise a case and follow up on the portal.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. The platform is accessible through a web browser. You don't have to worry much about development aspects. You can access the platform for data integrations. Once you have the licenses, you're ready to deploy your applications. From a development perspective, it is straightforward. However, the simplicity depends on the type of deployment. If you opt for simple deployment, handling it is straightforward. When you deploy Workato apps in a customer-hosted or optimize-based environment, you need to establish connectivity between your organization and the Workato platform. It can be done using a VPN connection. It might be more complex compared to other deployment options involving both databases.
The product's maintenance is straightforward and offers various features for monitoring work. They provide many features to trigger alerts among the application respondents. Everything is readily available.
The number of people required for maintenance depends on the scale of the project.
What other advice do I have?
Enterprises without an experienced technical team to build solutions can utilize Workato. It's user-friendly and easy to learn, with the Workato team offering email support for customer assistance. It is beneficial for handling everyday integration automation tasks. Therefore, people looking to set up use cases quickly with less coding expertise can go for the platform.
I rate the product a seven out of ten.
An easy way to create integrations with our LMS
What do you like best about the product?
Using Workato allows us to create as many integrations as we desire with our Learning Management System. We are creating integration that requires a low-code environment and you don't have to care about creating an infrastructure.
Is definitely a solution for all our customers that don't have developers in their company. Using Workato is empowering the usage of our product since now it's so convenient to create any kind of integrations.
Is definitely a solution for all our customers that don't have developers in their company. Using Workato is empowering the usage of our product since now it's so convenient to create any kind of integrations.
What do you dislike about the product?
I would enlarge a bit the timeout of the recipes. Sometimes we have to deal with a lot of data and the Timeout of recipes is always to take into consideration. I would love to have a copy and paste between different environments.
What problems is the product solving and how is that benefiting you?
We can easily integrate our API with any other system that is using REST API. The actions allow us to have a prefilled structure that makes our endpoint easy to be used even from a non developer person
Easy to use, perfect for integrating different marketing platforms and systems
What do you like best about the product?
Other than being intuitive, it is easy to find answers to problems posted online and their live chat support feature is pretty amazing. I can get support within 5 minutes of chatting.
What do you dislike about the product?
You need to be a bit more mindful on how you structure your Recipes against your license package so as to optimize task consumption and avoid concurrency failures. This is however a pretty standard requirement in my opinion, the same would apply if you were to write code.
What problems is the product solving and how is that benefiting you?
Most of the problems we solve revolve around integrating the different systems used in our marketing team. Having all of our integrations within a single platform such as Workato makes it easier for us to monitor failures and errors so that we may promptly correct them when needed.
My Review of Workato
What do you like best about the product?
Great online chat support. Timely responses to my requests. The tool is very robust and intuitive to use. Short learning curve to get up and running. We are users of OICS and found it very hard to work with.
What do you dislike about the product?
Thus far, I've yet to find anything that I don't like about Workato...the only thing is we had a rude awakening when we found out that we were being charged on a task basis. Oracle OIC did not charge this way and thus, when we converted our integrations over to recipes, the number of tasks was huge. Thus skyrocketing our costs
What problems is the product solving and how is that benefiting you?
Moving data from one platform to multiple platforms
The easiest way to automate business processes.
What do you like best about the product?
What I like is that I have migrated entire business processes in an easy and intuitive way without having to write a single line of code. The logic and recipes are easy to learn and to be interpreted by other team members.
What do you dislike about the product?
Sometimes I have had to enter long formulas and they fail at run time, the errors that are thrown don't provide much help as to what is wrong with the formula. I would like Workato to indicate where exactly the formula should be corrected.
What problems is the product solving and how is that benefiting you?
Workato substantially eliminates the need to write code that is often difficult to interpret. In addition, it speeds up the implementation of business automation processes. Also, it facilitates the promotion of solutions from Development to Testing and Production as well as the automation of Unit tests.
An intuitive and easy to use solution that can be used for transformation and quick data migrations from one platform to another
What is our primary use case?
We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got over 300 pre-built connectors. We use it mostly for migration projects for quick benefits over traditional solutions.
What is most valuable?
Workato is low code, intuitive, and easy to use. The biggest feature of Workato is its pre-built connectors. Suppose you have to move something between Salesforce and ServiceNow. Based on the volume of data you're looking at and the complexity, this would take anywhere between three to six months in SSIS. With Workato, you can do it in two to four weeks once you have all the data and requirements mapped out.
What needs improvement?
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit confusing, and it's not very transparent. They charge for SAP, but then there's a cap on the number of transactions as well. I found it very difficult to understand how each transaction is considered.
For how long have I used the solution?
I have been using Workato for more than two years.
What do I think about the stability of the solution?
I had no issues with Workato’s stability.
I rate Workato a nine out of ten for stability.
What do I think about the scalability of the solution?
Workato is a pretty scalable solution. About three to four of our customers are using Workato.
How was the initial setup?
Workato’s initial setup is very easy.
What was our ROI?
We have seen a return on investment with Workato.
What's my experience with pricing, setup cost, and licensing?
Workato is an expensive solution.
What other advice do I have?
Workato is deployed on-cloud in our organization. They've also got an on-premises connector, but primarily it's on-cloud. It's a SaaS application.
If budget is not a constraint, I'd definitely recommend Workato because of its ease of use and the time it takes to get started and see an outcome. The solution has helped our customers see an outcome in less than two weeks. The solution's cost is on the higher side, but if budget is not a constraint, then you can choose Workato.
Workato is a pretty solid platform. The solution's ease of use and the ability to deliver results make it very intuitive to define complex transformations.
Overall, I rate Workato a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
showing 301 - 310