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External reviews

220 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

It does the job.

  • December 23, 2020
  • Review verified by G2

What do you like best about the product?
Tenable.sc provides nice reports of Nessus scan results
What do you dislike about the product?
When an OS update requires a system reboot in order to apply it, there's no notification of this fact. That sometimes leaves the system running a vulnerable kernel or system library.
What problems is the product solving and how is that benefiting you?
We run three scanners, each in a different network segment, and generate reports on all scans from one location.


    Banking

Tenable SC and Vulnerabilities

  • December 23, 2020
  • Review verified by G2

What do you like best about the product?
Once Tenable is set up and you familiarize yourself with the product, it provides insights into your vulnerabilities that you simply will not get elsewhere. With this information, you can align your risk appetite to how you will attain your goals in vulnerability and patch management. The tool provides a wealth of data, but it is up to you to make it useful for your organization.
What do you dislike about the product?
Tenable does require lots of maintenance. As with any tools that has repositories of data, you have to become knowledgeable with what works and what doesnt. Also, be comfortable with its capabilities and those that it lacks. Once you do that and learn how to leverage the data, then its great. But it does require lots of time to keep it in a great shape.
What problems is the product solving and how is that benefiting you?
The problems my organization solves with Tenable are vulnerability, patch and threat management. We have leveraged the information from Tenable reporting and have now aligned our vulnerability and patch management standards to it. This makes sure that we are keeping up with internal SLA metrics. We have also used it to mitigate and manage risk. This helps us prove to our leadership and auditors that we align with our organizational risk appetite and also that we consistently work to improve on our risk landscape.


    Ed H.

Awesome product, abysmal support.

  • December 15, 2020
  • Review verified by G2

What do you like best about the product?
The software itself is great. It quickly and easily identified vulnerabilities and helped us patch them across our wide area network. It was fairly easy to deploy although our was a bit more challenging than most as we do not have a hyper-v or esxi environment to deploy the VMs on. So we had to go old school and spin up a CentOS Linux server which support was not to familiar with and there wasn't a lot of documentation on. But even with those challenges, once up and running it was very simple to use and run some very powerful network vulnerability scans on all endpoints throughout the wide-area network.
What do you dislike about the product?
The support I have received from both the technical support team and my dedicated CSM was, as I said in the title, abysmal. I had an issue that was essentially stopping the entire product from working and I had a security audit doing on and both support entities could no have cared less. They were, at best, aloof and unconcerned to the issues I was having with their product and at worst blatantly and willfully indifferent and apathetic. Even after I explained the time constraints I was under, there was no escalation of the problem or even any escalations in the frequency of communications. I've seen some bad technical support and customer service, but Tenable takes it to a whole new level.
What problems is the product solving and how is that benefiting you?
The problems I am solving is the vunerablities through my network and getting them resolved and patched in short order.
Recommendations to others considering the product:
The product seems really good. We were looking at adding the LCE (Log Correlation Engine) at the time we had our last issue with Tenable.sc. But due to the horrific customer support, we will not be renewing and looking for a different product to fit this need. I would recommend to potential customers to steer away from this one and look at some others.


    Retail

Great vulnerability scanning/management solution for on-prem network.

  • December 02, 2020
  • Review verified by G2

What do you like best about the product?
Having a central pane to view vulnerabilities and dashboards. Being able to incorporate the vulnerabilities across our network in one management console.
What do you dislike about the product?
Wish the cloud based capabilities were more robust. Scanning containers, scanning and inventorying assets in AWS, etc. that is only a part of Tenable.io would be ideal in Tenable.sc. The need to have both Tenable.io and Tenable.sc and manage the licensing between them complicates things.
What problems is the product solving and how is that benefiting you?
An overall understanding of the vulnerabilities within our environment. Awareness and ability to identify threats and risk.
Recommendations to others considering the product:
Really understand the licensing terms so you don't miss out on the features you want.


    Muhammad A.

Tenable Experience GOOD

  • October 29, 2020
  • Review provided by G2

What do you like best about the product?
Passive Scan feature of PVS, give further in depth scan bypassing firewalls.
What do you dislike about the product?
Free feed is very limited for Nessus scanner, should give more option and frequent update of signatures.
What problems is the product solving and how is that benefiting you?
Automated Vulnerability Assessment of our customer's networks.


    Government Administration

One of the best Security Scanners on the market

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
Tenable.sc is a great out of the box security scanner service for any enterprise. Tenable also does / has great documentation and learning material to quickly get you up to speed with how to deploy and manage the entire architecture you want to deploy.
What do you dislike about the product?
Not a huge fan of the UI, and is sometimes confusing to use as an admin but I believe this is more personal than functional.
What problems is the product solving and how is that benefiting you?
We are using tenable.sc to monitor and gather data on systems on our network and configure a security risk scale.


    Financial Services

Tenable is the right arm for your vulnerability assessment and management

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
Full exposure coverage, simple , and align with business needs
What do you dislike about the product?
The asset management is not very at best, it needs more work and to be smart
What problems is the product solving and how is that benefiting you?
Vulnerability remediation and scanning
Recommendations to others considering the product:
Tenable is a must for your vulnerability management


    Mitesh K.

Experience with tenable sc

  • October 25, 2020
  • Review provided by G2

What do you like best about the product?
Tenable sc is very good product which works as a on premise VA scanner and it is very reliable
What do you dislike about the product?
It takes little bit more resources on endpoint
What problems is the product solving and how is that benefiting you?
We are protecting our system from open vulnerability


    Phani K.

Tenable

  • October 24, 2020
  • Review provided by G2

What do you like best about the product?
The readily available plugins set to scan the latest vulnerabilities , and the simple ui
What do you dislike about the product?
Nothing to dislike about tenable.sc as for me.
What problems is the product solving and how is that benefiting you?
Audit and compliance scanning is the part where tenable.sc comes in handy more for me, accurate results, detailed reporting features allows me to present findings more effectively.


    Hospitality

Good insight into your environments vulnerabilities

  • October 23, 2020
  • Review provided by G2

What do you like best about the product?
What I like best are the reports that can be crafted for vulnerabilities. You can put together very specific reports that clearly outline a system and the vulnerabilities that need to be remediated, so that you know exactly what to do.
What do you dislike about the product?
At times I wish there was an agent to help make inventory updates easier.
What problems is the product solving and how is that benefiting you?
I am able to identify systems that haven't been patched that may not have been known to be missing patches before.
Recommendations to others considering the product:
Definitely worth considering, do a POC and see if it meets your needs.