My use case is that our entire infrastructure relies on Nutanix Cloud Manager (NCM) only, and currently we have our cloud environment in AWS, which is controlled with Nutanix as a hypervisor, where all our production environment is hosted.
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Centralized cloud management has boosted performance and simplifies security operations
What is our primary use case?
What is most valuable?
Centralized multi-cloud management is available in Nutanix Cloud Manager (NCM), which is very friendly, allowing me to manage all the application, infrastructure, and security in one console, which is a significant advantage for an infrastructure professional. I can rely on one application to manage all these aspects, including security, so we usually do not have to procure any other specific tools related to security or management.
In terms of operational efficiency, we were previously on-premises, and after migrating to the cloud about one and a half years ago, we noticed that our application performance improved to at least 10 times better compared to the previous on-premises setup. I appreciate the efficiency and performance of that environment, and in terms of monitoring and security, the posture management and lifecycle operation in Nutanix Cloud Manager (NCM) are very good, providing real-time insights that make troubleshooting easy.
What needs improvement?
Built-in playbooks are quite good when creating them, but we have not enabled those options for automation due to security concerns, so we have not leveraged them.
In terms of architecture, it is quite good, and I would appreciate exploring whether Nutanix Cloud Manager (NCM) has an option to restore the cluster to a new region. We perform our disaster recovery and have the option to take backups to an S3 bucket, so being able to pull out VMs to a new cluster from that bucket would be a very good feature.
I rate this area a seven because this technology is new to the vendor as well, so for them, it takes time to reach out to developers and check everything in their test environment before providing a solution. Because of this delay, particularly in our production environment, we cannot afford such delays, especially since I recently deployed a DR for Nutanix and have been experiencing some issues due to these delays.
For how long have I used the solution?
I have been using the solution for about four years including on-premises.
What do I think about the stability of the solution?
For stability, I would rate it a nine.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM) is scalable, and you can achieve scalability in a very short timeframe, which is excellent.
I would rate the scalability around an eight.
How are customer service and support?
For technical support, I can rate it a seven.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Nutanix Cloud Manager (NCM) saves me a lot of time. Previously with our old VMware setup, operating servers and performing tasks such as snapshots was complex and time-consuming, but now with Nutanix Cloud Manager (NCM), it is quite easy and saves me almost 60% of the time.
How was the initial setup?
Deployment was quite easy, and the migration part was also smooth, with good support from Nutanix Cloud Manager (NCM) support team, resulting in minimal downtime for our critical applications.
What about the implementation team?
In terms of comparison, Nutanix Cloud Manager (NCM) is very user-friendly and the GUI interface is easy to understand. When I look at other cloud options, the terms and technology defined by Nutanix Cloud Manager (NCM) are very friendly, allowing a normal system administrator to easily and proactively understand the features, options, and infrastructure capabilities available.
What was our ROI?
Since migrating to the cloud, we found that the performance of the applications we host there is very good, with increases of up to 10 times, which was the feedback from the application team regarding our production server applications deployed in Nutanix Cloud Manager (NCM).
Which other solutions did I evaluate?
Overall, I compare Nutanix Cloud Manager (NCM) with other vendors and solutions, finding it quite good in terms of GUI and scalability, and I would describe it as excellent.
What other advice do I have?
Currently, we are exploring Nutanix MST DR, which is the multi-snapshot technology we plan to deploy.
My advice for others looking to implement this product is that this whole environment and architecture is user-friendly, providing significant help for infrastructure support personnel in terms of easy and quick deployment. It is also very scalable and can be integrated effectively.
Overall, looking at the vulnerability aspects and other features, I would rate it an eight. I have provided an overall review rating of 8 for this solution.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation has freed our team’s time and now storage alignment needs further improvement
What is our primary use case?
Nutanix Cloud Manager (NCM) is used for infrastructure management of the client environment, where Nutanix hosts are deployed to manage hundreds of thousands of VMs on those hosts.
What is most valuable?
The best features of Nutanix Cloud Manager (NCM) include the software update functionality that allows managing everything in one place, where you can go to the software and update everything tab by tab, such as LCM, inventory, AOS, hypervisor, and file server. Prism Central and Prism Element allow checking all clusters on one page, and if you want to jump to a specific cluster, you can go into Prism Element. The support that Nutanix provides is also excellent, as they monitor the backend. The type of support depends on the package you select.
Using the built-in playbooks in Nutanix Cloud Manager (NCM) has freed up a lot of time for my IT team and me, allowing us to focus on other tasks. In terms of time saved, if I calculate my weekly workload, we save around 70 to 72 hours per week, which allows us to handle other tasks.
The speed of outcomes using low-code automation is very smooth, and I have not found any significant issues while updating the LCM and all the other components. It is really valuable to have the firmware bundled and directly downloaded to the environment without requiring manual intervention. Although other companies have started adopting similar firmware delivery methods, Nutanix has truly revolutionized this.
What needs improvement?
In terms of areas for improvement, I believe there is a need for redesigning some aspects on the storage level, as physical and virtual storage currently operate under different parameters in Nutanix. The space allocated should be more aligned between physical storage and the initial disk attached to the host, depending on the kind of host being used.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for six or seven years, and I have worked on Nutanix since 2019.
What do I think about the stability of the solution?
In terms of stability, I would rate Nutanix Cloud Manager (NCM) at eight or nine.
What do I think about the scalability of the solution?
For scalability with Nutanix Cloud Manager (NCM), I believe it is a scalable solution, and I would rate it a six or seven.
How are customer service and support?
When it comes to technical support for Nutanix Cloud Manager (NCM), I would rate it as good, around a seven or eight. Since a 7.5 rating is not available, I would say the technical support is between seven to eight.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have tested other solutions such as VMware and Azure, but I prefer Nutanix Cloud Manager (NCM) because it provides a better learning experience, and many things are still under the control of the client using it. This is unlike Azure or AWS, where there is very limited visibility in the backend, with only 50 percent access while more than half of the control is maintained by Microsoft or Amazon. Nutanix Cloud is quite different and more user-friendly, feeling a combination of on-premises and cloud.
When comparing Nutanix Cloud Manager (NCM) to other solutions regarding setup, learning curve, and ease of use, I find it good because it is smoother than other setups and not very complicated. It feels very direct and straightforward.
How was the initial setup?
Deployment with Nutanix Cloud Manager (NCM) is easy and not very complex. It takes some time, but it is easy to understand and implement quickly.
What about the implementation team?
The deployment duration for Nutanix Cloud Manager (NCM) depends on the project. It typically takes two to three months to set up from scratch, including all approvals, with timelines ranging from one week to two weeks.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of Nutanix Cloud Manager (NCM), I would rate it at a four or five, as it is not very costly and presents good value.
What other advice do I have?
My clients utilizing Nutanix Cloud Manager (NCM) include all types, such as small, medium, and enterprise businesses, depending on the client strength and infrastructure.
Assessing Nutanix Cloud Manager (NCM) for helping my team meet current automation needs while planning for future expansion, it depends on the client side regarding their automation requirements, and we move forward accordingly.
I work with various industries while using Nutanix Cloud Manager (NCM), including insurance, FMCG, and banking, depending on the client environment and whether they are using it.
The number of users in my company that work with Nutanix Cloud Manager (NCM) varies from project to project, with a minimum of 100, but it can go up to 1,000 or 2,000 depending on the project size and client environment.
My overall rating for this review is 7.
Lifecycle automation has improved patching and simplified managing multi‑cloud workloads
What is our primary use case?
For Nutanix Cloud Manager, I am supporting the Dubai Holding client using Nutanix Cloud environment, where they have some database setup and application setup.
I set up the environment initially for twelve hundred missions, but after decommissioning some missions and applications, the total missions count is nine hundred eighty missions, with two clusters in place.
I work primarily with the AWS-based deployments of Nutanix Cloud Manager (NCM) as a service, focusing on environments that utilize its capabilities.
What is most valuable?
I particularly appreciate the life cycle management feature of Nutanix Cloud Manager (NCM), which allows for one-click upgrades of firmware, the system, hypervisor, and AOS components, simplifying patching and reducing risks compared to traditional environments.
I also value the high availability feature, which improves uptime and reduces manual interventions, especially during host failures.
These features, along with easy VM provisioning, have greatly enhanced my operational efficiency.
The self-service feature has significantly improved my ability to manage and deploy new missions quickly. I define the VM configuration with CPU, RAM, disk, and select images using templates, creating an admin blueprint and implementing role-based access for streamlined deployments through Nutanix Cloud Manager (NCM). This allows for easy catalog publishing and efficient VM deployments with defined settings.
I use the runbook feature primarily for basic automation tasks. It allows me to schedule start and stop operations for VMs, and it is particularly useful for tasks such as patching scheduled every Friday at midnight.
The runbook facilitates bulk operations and reduces manual interventions by standardizing operational tasks.
In intelligent operations, I primarily use features such as health checks, intelligent alerts for high CPU and memory usage, and storage latency issues. I also focus on performance analytics and forecasting capacities, which are essential in my environment.
While I find intelligent operations generally intuitive, I have encountered challenges, such as the need for long-level troubleshooting for specific VMs when dashboards provide only high-level insights.
Additionally, there are occasional UI performance issues during large-scale operations, causing delays when loading detailed analytics.
Regarding the security posture, I am part of a separate team that monitors security visibility, which provides a centralized view of cluster and VM security. It helps highlight misconfigurations and risky settings, and I use it for compliance monitoring against security benchmarks.
What needs improvement?
I would appreciate improvements in handling pre-check failures for beginners, particularly compatibility mismatches and issues with unsupported driver versions during upgrades or patches.
Sometimes, Nutanix Cloud Manager (NCM) requires manual inventory refreshes, which could be enhanced for smoother operations.
For how long have I used the solution?
I have been working with Nutanix Cloud Manager (NCM) for the last two to three years, utilizing multiple tools, including the Hyper V environment, Azure environment, and our on-premises environments.
What do I think about the stability of the solution?
My experience with the stability and reliability of Nutanix Cloud Manager (NCM) has been consistently positive, reflecting confidence in its performance.
How are customer service and support?
I rate Nutanix technical support a nine out of ten. Their prompt resolution to tickets and the quality of technical analysis and meetings ensure that issues are handled efficiently, although sometimes it may take longer for more complex problems.
How would you rate customer service and support?
Positive
How was the initial setup?
During deployment and setup processes, I appreciate that life cycle management performs node-by-node updates while keeping workloads running, effectively minimizing downtime. I always conduct pre-checks for compatibility before starting any upgrade, which has proven invaluable for maintaining reliability.
What other advice do I have?
Currently, I am not utilizing the cost visibility feature, as my access does not extend to that, and I am focused on infrastructure management and scheduling patches.
I have not personally witnessed measurable outcomes regarding cost savings from using Nutanix Cloud Manager (NCM), but it is evident that by using performance analytics, I can optimize resource allocation across multiple VMs, leading to potential savings and more efficient IT management.
My experience with Nutanix Cloud Manager (NCM) pricing, although I am newer to it with about two and a half years of direct engagement, has been relatively positive, and I am still learning more about its offerings.
For organizations considering Nutanix Cloud Manager (NCM), I suggest focusing on addressing minor issues related to lagging and dashboard errors, which I believe will be resolved in future versions.
I provide this review with an overall rating of ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation has transformed disaster recovery and made self-service provisioning extremely fast
What is our primary use case?
My main use case for Nutanix Cloud Manager (NCM) is that we are deploying Nutanix for the customer and helping them with Nutanix Cloud Platform where the customer is running infrastructure on Nutanix. We have helped them with disaster recovery automation, network micro-segmentation, and related services.
We have a very large customer where we have provided disaster recovery with self-service capabilities. This leaf serves as a disaster recovery solution where we can get automated disaster recovery in the disaster recovery environment with one click. Disaster recovery happens with the leaf with synchronization and real-time synchronization. For micro-segmentation, we are using Nutanix Flow for the network micro-segmentation.
Majorly, the customer is looking for disaster recovery and network micro-segmentation solutions. One more use case is where we deployed Nutanix file. The customer required object storage where we created S3 buckets and Nutanix file serves as a NAS and unified solution. The customer deployed their Kubernetes platform on Nutanix where we assigned Nutanix file as a read-write many. This is a very large use case for us to deploy for a customer.
What is most valuable?
The best proper feature is Nutanix Cloud Manager (NCM) where we can get AI Ops, where we can get help from online with the Nutanix portal as well. The second one is self-service and automation.
Nutanix Cloud Manager (NCM) uses machine learning driven inside to help optimize the capacity, detect performance and automate routine tasks, including enforcing future needs to be automatically resolved. The proactive issue detection helps teams stay ahead of outages.
Another feature is self-service automation which we are using for customers in Nutanix Cloud Manager (NCM). Fast provisioning is one of the good features that helps my organization where my team is seeing dynamic improvement to how quickly infrastructure and services are provisioned.
What needs improvement?
Based on my experience with Nutanix Cloud Manager (NCM), it is a very good product and very good platform where we can deploy multiple things. However, I feel that simpler onboarding and learning curves are needed as some users find the initial setup and configuration planning requires expertise. This is significant and required for the customer and there we need to improve.
One more thing that I want from Nutanix is that there is one feature that is lagging. When I am a PS partner or a SI service provider where I deploy Nutanix for a customer, I need a feature in the Nutanix portal where I can download the as-build guide or runbook from the portal as well as on my cluster on my Prism Central or from Prism Element. Somewhere this option may be included in the future where the engineer can download easily and hand it over to customer. This would help to build a fresh document.
As I already mentioned some of the improvement points, one is the documentation gathering. The as-build guide is very important for engineers or persons who are using Nutanix.
For how long have I used the solution?
I have been working in my current field for 15 years.
What do I think about the stability of the solution?
Nutanix Cloud Manager (NCM) is now stable.
What do I think about the scalability of the solution?
It is easy to scale Nutanix Cloud Manager (NCM). We can scale a cluster with expansion cluster as well.
How are customer service and support?
Customer support is also good. Response time from support is very minimal.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In my few last experiences where we have migrated workloads running on the cloud and the customer was paying X of Y amount on the cloud, after the migration from the cloud to on-premises on Nutanix, the customer has now saved cost and currently they are very happy with the solution on Nutanix. Their infrastructure is running on on-premises Nutanix with Nutanix Cloud Manager (NCM).
Previously, we were using Cloud One as well as VMware. Now, today due to cost-effectiveness, we moved or almost every customer has moved to Nutanix.
How was the initial setup?
I work for a very large organization where 500 Nutanix nodes are deployed. In that scenario, when a customer is requested for a couple of VMs to be provisioned, we created 100 plus virtual machines. This can help with resource utilization and all the related things.
What other advice do I have?
I give an example where we integrated our ticketing tool with the self-service portal where I can get notifications and automation where I can easily manage my infrastructure with automation with a third-party tool.
As I see in this current scenario and today, Nutanix cost and pricing is lower than the different OEM or vendor options.
Faster outcome is very extremely important for most organizations today. Business agility and time to market in the competition market directly impact revenue and growth. Faster provisioning is very good in Nutanix where we can deploy fast and quick outcomes with faster environment setup and fast scaling.
Nutanix Cloud Manager (NCM) has a feature called Calm or self-service where we are using automation. Before, it was that if the application team needed a VM to deploy their application, I would go to the VM creation and deploy the operating system and deploy the binaries. It would take a lot of time. However, in their self-service portal, I use the template and with one click, we can get the VM very quickly. For example, manually, I spend two to three hours to build all components where I click in the self-service and my playbook is running and quickly in five to seven minutes, I can get the VM.
I give the advice to others to start with clear objectives. Nutanix offers fast provisioning, cost visibility, governance and compliance. All of these features are available. Being with the focus use cases such as common VM provisioning workflow and standard application blueprints, which are all available. I would rate this solution a ten out of ten.
Hybrid operations have become automated and AI-driven for faster investigations and governance
What is our primary use case?
My main use case for Nutanix Cloud Manager (NCM) is to build, operate, and govern hybrid enterprise infrastructures.
A specific example of how I use Nutanix Cloud Manager (NCM) in hybrid enterprise operations is that I handle the on-premises environment including infrastructures and applications, as well as Microsoft Azure Cloud, utilizing optimizations and insights along with operational automation features.
These are the use cases for Nutanix Cloud Manager (NCM) that I employ day to day.
What is most valuable?
The best features Nutanix Cloud Manager (NCM) offers include automation, AI, and ML integration designed for forensic investigations and the proactive detection of malicious suspicious activities related to applications, threats, and vulnerabilities.
The automation and AI/ML features help my team by providing support through AI and ML for configurations such as writing cloud premises, infrastructure resource allocations, health monitoring, and optimizations, which we manage through scripting.
Since using Nutanix Cloud Manager (NCM) for the last four to ten years, I have noticed optimizations regarding resources; we automate queries, health checkers, and compliance issues through Nutanix Cloud Manager (NCM).
For metrics, I have seen positive insights related to optimizations, cost budgeting, and usage benefits from Nutanix Cloud Manager (NCM).
Using Nutanix Cloud Manager (NCM)'s low-code automation has certainly made outcomes faster for my team, especially for optimizations, resource management, forensic investigations, and incident management.
Using Nutanix Cloud Manager (NCM)'s built-in playbooks has freed up time for my IT team to focus on other tasks or projects, especially related to automations such as forensic investigations, MITRE ATT&CK, attack protections, and vulnerability scanning to prevent issues.
Compared to other cloud management solutions, Nutanix Cloud Manager (NCM) is faster and better designed for automations and built infrastructure resources versus Azure, AWS, and on-premises cloud technologies, and it utilizes VMware technology, which is a great product for IT infrastructure.
What needs improvement?
Nutanix Cloud Manager (NCM) is a good product as it stands right now, and there are no additional features I wish to mention or improvements to add.
For how long have I used the solution?
I have been working in my current organization in the data center and IT infrastructure for the last seventeen plus years.
What do I think about the stability of the solution?
Nutanix Cloud Manager (NCM) is stable.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM) is really scalable, as it is designed for faster automations, builds, and operations in a hybrid environment.
How are customer service and support?
Nutanix Cloud Manager (NCM) customer support is really the best, and I would rate the customer support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I used Azure and AWS, but those were very on-demand and costly, which is why I switched to using Nutanix Cloud Manager (NCM).
What was our ROI?
I have seen a return on investment, particularly in terms of needing fewer employees, money saved, and time saved.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that Nutanix Cloud Manager (NCM) is not cost-prohibitive; it proves to be very useful compared to Azure, as it maintains a feasible and scalable offering without high costs.
Which other solutions did I evaluate?
Before choosing Nutanix Cloud Manager (NCM), I did not evaluate other options extensively; I found that Nutanix Cloud Manager (NCM) is the great hybrid and SaaS-based solution for us.
What other advice do I have?
Faster outcomes are very important for my organization, primarily because this is an AML integrated solution, which ensures greater speed with on-premises resources and infrastructures.
My advice for others looking into using Nutanix Cloud Manager (NCM) is that it depends on scalability, feasibility, and the excellent insights and functionalities they provide to the customer.
Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well, and I rated this review a ten.
Secure cloud workspace has delivered low downtime and supports global role‑based access
What is our primary use case?
Nutanix Cloud Manager (NCM) is used to provide applications to users worldwide, which Deutsche Bank requires to ensure accessibility for their end user environment, whether through official laptops or end user devices like mobile and BYOD.
We are responsible for providing the image for their devices, and we ensure different profiles are created based on their roles, granting access accordingly based on their roles and responsibility on respective applications as defined with Deutsche Bank.
What is most valuable?
One of the best features of NCM is that it provides a very stable environment. If you plan it properly, you can achieve a very robust environment where, from a security point of view, it is extremely good with minimal downtime.
Over the last four to five years, we hardly had any downtime, which is attributable to Nutanix.
This stems from the guidelines provided to us, and by following proper R2 security factors and right disaster recovery processes with appropriate configurations, backups, and screenshots, the environment remains stable.
I find the service and support from Nutanix to be very good compared to other OEM vendors.
I assess the speed of outcomes we receive using low-code automation as not extensively utilized on the automation part, but my team was capable of implementing some based on customer requirements.
We had architects from our side suggesting implementations, and we implemented patiently, creating a very good environment for the customer where their specific requirements were captured, keeping the customer happy and ensuring they felt they were in the right hands.
What needs improvement?
In terms of improvement areas for NCM, I strongly believe they need to train people on their environment, similar to how Azure provides free coupons for service providers to build strong support teams.
This would ensure resources are well-trained to support Nutanix.
Additionally, quicker response times from local service provider resources could greatly enhance customer satisfaction and confidence, especially during issues or downtimes, preventing business loss.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for almost four years for one of my customers called Deutsche Bank.
What do I think about the stability of the solution?
Over the last four to five years, we hardly had any downtime, which is attributable to Nutanix.
What do I think about the scalability of the solution?
For scalability, considering we have large clients, I would rate it a nine.
How are customer service and support?
I would rate the technical support from NCM at a five.
While the technical staff are good, their process of transferring issues from one person to another has ample room for improvement.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
When comparing NCM to other solutions in terms of setup, learning curve, and ease of use, the setup involved Deutsche Bank, our old customer looking for a secured and stable environment.
We had two architects aligned for this account, and from the delivery side, I was aligned as well.
We configured the entire architecture with the help of Nutanix's suggestions, resulting in one of the most stable environments I have encountered in my twenty-five years of experience.
What about the implementation team?
My team was capable of implementing solutions based on customer requirements.
We had architects from our side suggesting implementations, and we implemented patiently, creating a very good environment for the customer.
What was our ROI?
I do not have detailed figures available about how much time Nutanix Cloud Manager (NCM) saves, as architects are responsible for that, but I believe there is an estimated difference of at least ten to twenty percent.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap and ten is expensive, I would rate Nutanix at around three or four.
Which other solutions did I evaluate?
When comparing Nutanix Cloud Manager (NCM) to other vendors or solutions such as VMware, IBM, Cisco, and Morpheus, I find Nutanix much more cost-effective.
As premium costs rise along with the growth of their environments, we are actively trying to convert customers to Nutanix due to its better cost efficiency compared to EMC and others.
What other advice do I have?
My clients are global enterprises, with Deutsche Bank being one of the renowned banks in Europe and having a significant presence everywhere.
When comparing NCM to other solutions in terms of setup, learning curve, and ease of use, the setup involved Deutsche Bank, our old customer looking for a secured and stable environment.
We had two architects aligned for this account, and from the delivery side, I was aligned as well.
We configured the entire architecture with the help of Nutanix's suggestions, resulting in one of the most stable environments I have encountered in my twenty-five years of experience.
My final rating for the product is nine out of ten, but not for support.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized hybrid governance has simplified lifecycle management and accelerated daily operations
What is our primary use case?
My main use case for Nutanix Cloud Manager (NCM) has been around hybrid cloud governance and infrastructure lifecycle management, and I have typically looked at it from an architectural perspective, focusing on things such as centralizing operations, automations, and sometimes capacity planning, simplifying day-to-day management across the on-prem and the cloud environment. This has helped and has especially been useful for me and the organization when we want a single control plane for virtualization and cost visibility.
One of the examples was during a hybrid infrastructure modernization initiative where I had on-prem Nutanix workloads alongside Azure resources, and what we did is we used Nutanix Cloud Manager primarily for lifecycle visibility and governance. This involved monitoring capacity, managing upgrades, and maintaining operational consistency across the clusters. From an architectural perspective, I leveraged it to standardize policies, review the resource utilizations, and help the operations teams plan upgrades while ensuring alignment with our broader cloud governance strategies.
Nutanix Cloud Manager's biggest value has been around simplifying day-to-day operations and giving teams better visibility into the hybrid environment. I have mainly used it for an architectural and governance standpoint, helping standardize lifecycle processes.
From a day-to-day perspective, the self-service automation capabilities of Nutanix Cloud Manager have helped me reduce the dependency on manual provisioning. Instead of the infrastructure teams building the environment each time, it has helped standardize blueprints and automation workflows, allowing me and my team to deploy resources in a controlled way while we still follow the governance and policies.
In our organization, we have a hybrid cloud setup where the main requirement was to have something as a private cloud to connect between our different locations. We also have some on-prem integration with Nutanix, so it is more a private cloud and to some extent a hybrid cloud.
What is most valuable?
Nutanix Cloud Manager is an intelligent operations platform. The features include self-service automation, cost governance, and centralized security visibility, which I particularly appreciate, and I appreciate how it brings hybrid cloud operations into a single control plane. Additionally, I can also get capacity forecasting, automation workflows, and financial governance without needing to use multiple tools.
Nutanix Cloud Manager has helped us by improving operational visibility and simplifying lifecycle management across cloud environments. I remember that we had 10 different locations and we wanted something for a private cloud, so it gave the teams a more centralized way to monitor capacity and automate routine tasks while maintaining governance policies without adding extra operational overhead.
One of the biggest outcomes from using Nutanix Cloud Manager is operational efficiency. With the self-service automation and centralized lifecycle visibility, routine provisioning and upgrade planning have become more streamlined, and we achieved this goal with less manpower. It also reduced the amount of manual coordination between teams, which was beneficial. In the hybrid projects, this translates into faster turnaround for environment deployments and fewer operational escalations.
The built-in playbooks of Nutanix Cloud Manager definitely help reduce the repetitive operational work and assist with tasks such as routine health checkups and lifecycle actions.
What needs improvement?
I do not have any inputs for Nutanix Cloud Manager as of now because I understand that it is a different product with different features, and I enjoy working on Nutanix.
I do not see many opportunities in the market for Nutanix. I have been working since 2018, but I hardly find any opportunities for me to work or explore more on Nutanix as of now.
For how long have I used the solution?
I have been working since 2018.
What do I think about the stability of the solution?
Nutanix Cloud Manager is stable for us.
What do I think about the scalability of the solution?
Regarding scalability, it is quite scalable because it is built to manage distributed environments through a centralized control plane. As the infrastructure grows, whether adding more clusters or workloads or hybrid cloud integration, Nutanix Cloud Manager scales by extending policy-based automation and governance across the environments.
How are customer service and support?
Customer support is good.
How would you rate customer service and support?
Negative
How was the initial setup?
If I compare Nutanix with Azure, I find that both are different; the concepts are similar, but I enjoy working on both platforms because they provide good learning opportunities. Nutanix is generally much easier for day-to-day operations compared to Azure or other tools, and the GUI is quite good once the environment is set up and running, which simplifies lifecycle tasks and governance. However, the initial setup and learning curve can vary based on the scenario, especially for teams coming from VMware or public cloud.
What was our ROI?
When asking about return on investment from using Nutanix Cloud Manager, the focus is more on operational efficiency rather than direct cost reduction alone. Automation and lifecycle management help the team spend less time on repetitive provisioning, health checks, and upgrade coordination, which illustrates the value Nutanix Cloud Manager brings.
Which other solutions did I evaluate?
The main products I have used alongside Nutanix Cloud Manager are AHV for virtualization, Prism Central for centralized management, and Flow for network security and micro-segmentation. These products integrate well with Nutanix Cloud Manager in our operations, and I have seen value in their use and integration.
We use Azure alongside our hybrid or private cloud setup.
What other advice do I have?
Nutanix is good. I have enjoyed working on Nutanix, and as a technical professional, I find it interesting to explore something new, and it has been beneficial for me.
I did not handle the purchase; it was done by the company I am working for, so I am not aware of the marketplace or the procurement process.
Nutanix Cloud Manager did make things noticeably faster for my team with its low-code automation.
Automation has accelerated daily operations and has improved virtual machine performance
What is our primary use case?
Nutanix Cloud Manager (NCM) is very easy to use. If you want to learn about Nutanix products, it is very easy to access the information. On university.nutanix.com, you can learn about Nutanix and their operations-related training. They have substantial training available on their website.
Nutanix Cloud Manager (NCM) has positively impacted my organization. I am using it for my Citrix infrastructure. With Nutanix HCI, it is benefiting me in terms of IOPS. I am not experiencing much latency for the IOPS, and the performance is also much better than older traditional infrastructure solutions.
What is most valuable?
I have been using Nutanix Cloud Manager (NCM) for the last four years. It is a very good product for virtualization and HCI, which is basically a hyper-converged solution they provide.
Nutanix Cloud Manager (NCM) is a suite of tools for the Nutanix product. You can deploy your virtual machines, analyze them, and protect them with DR. You can also create a self-service portal. Basically, it is a competitor to VMware. Right now, because Nutanix has its own hypervisor, which is AHV, it is pretty competitive with VMware nowadays.
Using these features in Nutanix Cloud Manager (NCM) reduces time in my daily operations. If you were doing some VM deployment manually, you do not have to worry about deploying it yourself. You can create recipes that function as infrastructure as code where you can do the coding, and it will provide the self-service portal to the customer. They can just mention what CPU they want, RAM they want, and what flavor of OS they want. Then, based on approval, it gets automatically deployed in the Nutanix cluster.
Nutanix Cloud Manager (NCM) is more than just a management tool for daily use. If you try it, it is a very nice product. You do not have to worry about how a virtual machine is getting built or how to manage it. It simplifies the management because it has Prism Central and Prism Element for management. For patching, you do not have to worry. Nutanix has its own patching portal, LCM, where you can do the patching of the hypervisor, HCI, and firmware. Everything gets managed by Prism Central and Prism Element, so you do not have to go anywhere or worry about the process. If you want any detail about how you should go with the patching or what version you should consider before patching, it is very well explained in their portal at portal.nutanix.com. They have all the details there, including libraries and documentation, so it is very simple. Anyone with basic knowledge can deploy and manage it.
The best features Nutanix Cloud Manager (NCM) offers include two options. One is NCI, which is Nutanix Cloud Infrastructure, and the second is NCM, Nutanix Cloud Manager. In the cloud infrastructure, you will get your hypervisor as AHV, then AOS as a software application, and you can manage the on-premises data center by yourself. But in NCM, you will get a bunch of software including Nutanix Calm, Nutanix Era, Nutanix Objects, and many other bundles they have in Nutanix Cloud Manager (NCM). You can easily manage your day-to-day data center operations. If you have any issue with the VM or with the host, you can easily analyze it with the application provided by Nutanix Cloud Manager (NCM).
Using NCM's low-code automation has made many things faster for my team. It is a really nice product. Using NCM's built-in playbooks has freed up time for my IT team to focus on other tasks or projects. Because many things have gotten automated, my team is more focused on other things rather than just the day-to-day operations.
What needs improvement?
I do not have anything to add about improvements for Nutanix Cloud Manager (NCM) based on my experience. I choose nine out of ten for Nutanix Cloud Manager (NCM) because I would expect some improvement. There are chances for improvement, and that is my assumption.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for the last four years.
What do I think about the stability of the solution?
Nutanix Cloud Manager (NCM) is very stable.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM)'s scalability is very convenient. For example, if you want to add more servers, more disks, or anything else, you can do it very easily. It will not impact your current setup. If you have a two-node cluster in your environment but you want to add two or three more, they have the cluster expansion feature. With that, you can do it without any downtime or affecting your current setup.
How are customer service and support?
Customer support for Nutanix is also pretty good. You just have to create the ticket on portal.nutanix.com with your severity, P1, P2, or P3. Depending on that, they will check your case and contact you as soon as possible.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used VMware. We were using VMware over the Cisco FlexPod, where we were using the Cisco UCS server with NetApp storage. It was basically a traditional setup with VMware.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Nutanix is that the licensing is much easier and more flexible than any other competitor available in the market. Many competitors in the market right now are moving from their current hypervisor to Nutanix because it is easy to use and they have very competitive pricing compared to any other solution.
Which other solutions did I evaluate?
Before choosing Nutanix Cloud Manager (NCM), we evaluated other options, including many POCs such as Dell VxRail, but we went with Nutanix. We found it very promising and more convenient for us.
What other advice do I have?
Nutanix Files is basically for creating Windows-based file servers. In Nutanix, you do not have to worry about it. It will create it by itself and make a replica of itself. It is managed by itself. If any VM of that file server goes down, it will not matter because there will be two or three more copies of the VM handling that file server.
Nutanix Objects is the same as an AWS S3 bucket. You will get that facility in Nutanix Objects. Other products Nutanix offers include Nutanix Database, and Nutanix Carbon is basically a Nutanix Kubernetes solution. There are many things you can consider. It is a bunch of software you can utilize for your infrastructure and for the application.
The backup solutions and the snapshots are also managed by Nutanix. It has the near-sync, async, and the metro availability feature, which can help you with the backup and recovery of the VM based on your needs. Metro availability is taking the snapshot in real-time. Async is five-minute data, and near-sync is nearly a one-minute delay on the sync of data. It depends on you what you want and how you want to utilize the services.
Right now, I cannot give the details about specific metrics because it is on a real-time basis. But you can absolutely see the result if you move to HCI and Nutanix Cloud Manager (NCM) rather than the older VMware traditional options.
Right now, in my current organization, I am not using any other Nutanix product. However, I have worked on Nutanix Objects, Files, and Nutanix Carbon. It is good. If you want to go with Nutanix, they have two models of licensing: NCI, which you can use if you just want to deploy your infrastructure and run the VMs without any additional automation. You can go with NCI. But if you want the new automation, the analysis, and a more detailed use of the other Nutanix features, then you have to go with NCM. They have a very simple licensing setup.
I would advise others looking into using Nutanix Cloud Manager (NCM) that it is very competitive in the market. They have been in the market for the last ten to fifteen years, and it is a very good product. They have a very good history with virtualization and management. My review rating for Nutanix Cloud Manager (NCM) is nine out of ten.
Centralized multi-cloud management has simplified automation and boosted operational efficiency
What is our primary use case?
We use Nutanix Cloud Manager (NCM) because we manage a multi-hybrid, multi-cloud environment, with some workloads on-premises, some workloads on Azure Cloud, some on AWS Cloud, and some on GCP Cloud, so that is where our use case is for managing a complete hybrid multi-cloud platform, and we use Nutanix Cloud Manager (NCM) as the management platform for that.
What is most valuable?
What I appreciate most about Nutanix Cloud Manager (NCM) is that it provides centralized management and automation, offering a unified platform to manage services across multiple clouds, reducing tool sprawl and simplifying complex infrastructure tasks. The single-click operations are best, offering simple one-click upgrade and scalability for the infrastructure, which significantly increases operational efficiency. Nutanix Cloud Manager (NCM) gives us basically a single pane of glass for management.
Next would be cost optimization and visibility with robust tools for cost metering, budgeting, and identifying underutilized resources, helping to optimize costs as well as the usage of the product and resources. It also includes intelligent operations offering machine learning-driven self-tuning, application discovery, and advanced reporting to enhance performance. Finally, there is security and compliance, providing robust security, including network planning and regulatory compliance monitoring.
We see the benefits of Nutanix Cloud Manager (NCM) immediately, particularly with unified multi-cloud management as a true single pane of glass across on-premises and public clouds, which includes AWS and Azure. As we experienced their customer support over time, we found it to be very superior with a consistent high level of customer satisfaction. The simplicity and speed of deployment are much faster and easier compared to other solutions we have used. On the cost management side, we realized it has a stronger ROI, being very cost-effective, with pricing models beneficial for multi-cloud environments, quantifying to a 425% three-year return on investment, a 21% higher developer productivity, and 88% less planned downtime.
What needs improvement?
Some downsides of Nutanix Cloud Manager (NCM) are that it has very high cost and licensing complexity, particularly for smaller environments, making it more suited for larger environments. On the learning curve and support, while Nutanix Cloud Manager (NCM) is user-friendly in some areas, the initial setup is complex and sometimes requires very specialized expertise, creating a steep learning curve. There is also limited third-party integration, as it has very limited non-native integrations compared to competitors. The documentation has gaps, particularly for advanced features, requiring some improvement, and certain advanced configurations and troubleshooting still require heavy reliance on the command-line interface rather than having a GUI.
For how long have I used the solution?
I have been working with Nutanix Cloud Manager (NCM) for around one year.
What do I think about the stability of the solution?
I have not seen any lagging, crashing, or downtime.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM) is hugely scalable, and that is one of the biggest advantages of the product.
How are customer service and support?
I have contacted Nutanix customer support. Both the speed and quality of the support I have experienced are fantastic.
How would you rate customer service and support?
Positive
How was the initial setup?
It took us more than a month to fully set up Nutanix Cloud Manager (NCM) for the first time, but after we became familiar with the product, we started using it and seeing how it helps us.
What about the implementation team?
One person cannot do the deployment; we definitely need a team.
What was our ROI?
We see the benefits of Nutanix Cloud Manager (NCM) immediately, particularly with unified multi-cloud management as a true single pane of glass across on-premises and public clouds, which includes AWS and Azure. As we experienced their customer support over time, we found it to be very superior with a consistent high level of customer satisfaction. The simplicity and speed of deployment are much faster and easier compared to other solutions we have used. On the cost management side, we realized it has a stronger ROI, being very cost-effective, with pricing models beneficial for multi-cloud environments, quantifying to a 425% three-year return on investment, a 21% higher developer productivity, and 88% less planned downtime.
What other advice do I have?
In my current field, I have been working for more than 30 years. In my experience comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, I find it far ahead in terms of the functionality it offers as compared to its competitors, both in ease of management and the way it makes things extremely easy with a single pane of glass to manage. Its main advantages are ease of use, automation, and cost-effectiveness, also offering unified control across private and public clouds. It has superior support with a Net Promoter Score of over 90. Nutanix Cloud Manager (NCM) is very simple to deploy and has comprehensive native integrations, often outperforming niche or complex solutions on cost efficiency when compared to competitors like VMware Cloud Foundation, ServiceNow ITOM, Azure Arc, AWS Outposts, or Google Distributed Cloud.
The playbooks, often referred to as X-Play, have been very useful, really freeing up a lot of our time, making it the right strategy to enhance their product and make it more user-friendly. These playbooks provide a low-code and no-code automation engine within Prism Central, streamlining routine IT tasks and auto-remediating issues. They use triggers such as alerts, manual, and time-based to initiate actions such as VM management, third-party notifications, or scripts. Various features within their playbooks that we have used include trigger types that are alert-based, where, for example, if your VM memory usage crosses 70%, you can set a threshold value, again manual or time-based. Over 30 native actions are available, including VM power operations, snapshot management, and script execution. Nutanix Cloud Manager (NCM) playbooks support integration with REST APIs, allowing connection with external tools such as ServiceNow, Jira, or Ansible. Use cases we have applied include auto-remediation, such as automatically adding memory to a VM if it hits a utilization alert, automated maintenance to start or stop AWS EC2 instances based on a schedule, alerting to send notifications to Slack when a new VM is created, and playbooks can be imported, exported, and monitored via the Plays tab to track execution history.
I would rate this product a 9 out of 10.
Automation has transformed multi‑cloud operations and now delivers cost optimization and governance
What is our primary use case?
I have been working with Nutanix Cloud Manager (NCM) for approximately three years. I work as a multi-cloud architect and solution architect on several different OEM products within the cloud and virtualization space. Nutanix Cloud Manager (NCM) initially launched in 2022, and I have been working with the product since 2023.
What is most valuable?
Nutanix Cloud Manager (NCM) provides automation capability in multi-cloud management, automation, and security with different use cases depending on the organization. The product has different capabilities including self-service capabilities, blueprinting, and compliance, which we utilize.
Feature-wise, the self-service capabilities are quite improved from the initial version and provide governance and visibility of Google Cloud and Azure. Nutanix Cloud Manager (NCM) Playbook helps us orchestrate operations and reach the desired state, which is very helpful. The low-code automation allows us to manage VMs, remediate alerts, and handle day-to-day tasks with playbooks, enabling intelligent operations.
Nutanix Cloud Manager (NCM) has the capability for cost optimization and analysis, which helps us scale workload and perform cost assessment and optimization. This is a great feature available in the product.
What needs improvement?
When comparing Nutanix Cloud Manager (NCM) with other competitive portfolio products, there is some lack of capabilities. When compared with VMware Aria from an automation perspective, it lacks some CI/CD integration capabilities and integration of CI/CD pipelines.
The user interface could be improved. The UI should be more cosmetic and visually distinct, as sometimes it is very similar to other Nutanix platforms.
What do I think about the stability of the solution?
Stability-wise, there are no issues. Nutanix Cloud Manager (NCM) is a very good, well-known, and safely launched tool. I have not found any crash, legacy, or latency issues. The product is completely reliable.
How are customer service and support?
Regarding speed and quality, I would rate the quality at five out of five on the largest scale. Support-wise, I would rate it around 4.5 for speed because sometimes it depends on the issue. If there is a P1 or P2 issue, the timeline will change. Support-wise, I would rate it 4.5 for speed, and the quality of support is five out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
Nutanix Cloud Manager (NCM) is very easy from a deployment perspective because it comes with the SaaS service. It is completely SaaS-based, which makes it very easy for deployment and allows for a quick start. A fast start is achievable with this product.
What about the implementation team?
For deployment and day-zero, day-one, and day-two operations, around two to three people are required. This may include a system admin, and it depends on how much Nutanix Cloud Manager (NCM) is utilized. Two people is sufficient for operating and managing the product from an operations perspective.
Which other solutions did I evaluate?
There are a couple of cloud management solutions apart from Nutanix Cloud Manager (NCM). The most competitive would be Aria automation and the Aria Suite from VMware. Nutanix is launching Nutanix Cloud Manager (NCM) for managing hybrid cloud management environments and performing cloud management.
What other advice do I have?
The low-code automation speed-wise is satisfactory. When doing an apple-to-apple comparison with other automation tools, it is quite good on the Nutanix side.
It depends on deployment. If using SaaS-based deployment, it does not require any management from the organization. If using VM-based deployment, it will require management as per VM-level operations, such as upgrades.
I am not a direct customer of Nutanix. I manage customers who have a Nutanix environment as a managed service provider. Some of our clients have Nutanix clusters, and some have VMware clusters, which we manage as a managed service provider.
We are not a partner with Nutanix, so we do not sell the product, but we suggest it based on the use case of the customer. If a client comes to us with a requirement for automation or management, we will facilitate a tailored solution and recommend it. However, the purchasing and cost are handled by the authorized Nutanix partners who are aligned with that particular customer.
I would rate this product nine out of ten overall.