Hybrid Cloud Observability
SolarWinds | 2024.1Windows, Windows Server 2022 Base windows-server-2022-english-full-base-x86/x.x.x - 64-bit Amazon Machine Image (AMI)
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Accurate data and customizable
What do you like best about the product?
This platform monitors and reports on your network environment with real-time data points and is very customizable. The user community forum is one of the best around.
What do you dislike about the product?
Once you show interest in this product the sales team can be a bit overwhelming with follow up emails and calls.
What problems is the product solving and how is that benefiting you?
We are monitoring the entire wired network for uptime, throughput and latency
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Solarwinds SAM - for monitoring applications and servers
What do you like best about the product?
Solarwinds SAM allows you to monitor servers or specific interface on a server (HDD, RAM, CPU Utilization), and applications. Custom templates are available within the application and more can be downloaded from the Solarwinds Community, and yet user can create their own templates. Monitoring is pretty comprehensive and accurate. User can setup dashboards on what they would prefer to monitor.
What do you dislike about the product?
Solarwinds SAM has a learning curve, which probably all such tools have. In addition, we ran into several problems, such as slow response time, interface not responding, events emails not getting triggered. Another thing to dislike is how hard it is to give correct and restricted to other users (not admins). It would be helpful if there were some template dashboards readily available in SAM.
What problems is the product solving and how is that benefiting you?
Solarwinds SAM is primarily used in our company for immediate notification of any issues with Servers or the applications running on those servers.
Recommendations to others considering the product:
SolarWinds SAM has a learning curve, but once you get over it, it is awesome. The SolarWinds Community support is great as well.
Experience from integration
What do you like best about the product?
Integration capabilities with ServiceNow is good
What do you dislike about the product?
No major observable issues seen. Some of the customers concerned about pricing
What problems is the product solving and how is that benefiting you?
To pin point network issues in organizations
Managing Network Alerts and issues
What do you like best about the product?
Our teams like having one place to go to manage alerts and performance monitoring, especially as using text or email alerts tend to just get lost as noise.
What do you dislike about the product?
We have had no issues thus far; we are still working on adjusting the alert thresholds to be sure we have the things that are important to us.
What problems is the product solving and how is that benefiting you?
Having one place to go to see and resolve issues; we no longer text or email issues/alerts to our agents, keeping those channels open for more important things. Right now we are only using it in sub-production, tweaking it for the alerts to fit our needs.
Slick.
What do you like best about the product?
I like the built in integrations to send information both directions, allowing end users to get all the information they need in 1 spot.
What do you dislike about the product?
Each alert needed to be set up individually, it would be great if there was a machine learning option.
What problems is the product solving and how is that benefiting you?
Visualization and quick resolution to outages, in some cases before they are even noticed by the end users.
Useful application for integrating SolarWinds with ServiceNow
What do you like best about the product?
Ease of use, to set up and get running quickly.
What do you dislike about the product?
There have been no issues so far with the application.
What problems is the product solving and how is that benefiting you?
Ability to create alerts based on issues monitored by application
solar winds integration review
What do you like best about the product?
it was easy to configure and get it going with little config
What do you dislike about the product?
does not support domain seperation and limited in features. does not support cmdb sync
What problems is the product solving and how is that benefiting you?
aggregate events in snow. create and acklowledge incidents in SNOW
Global Monitor Connector
What do you like best about the product?
Ability to capture information and have a single pane of glass view along with other devices
What do you dislike about the product?
Nothing at this point has been uncovered to not like
What problems is the product solving and how is that benefiting you?
Number of devices used globally needed to have monitoring on performance
Solarwinds integrations is Amazingg!
What do you like best about the product?
SolarWinds Network Performance is easy to setup.
What do you dislike about the product?
not able to add custom fields to the alert
What problems is the product solving and how is that benefiting you?
We are using it for incident ticket creation.
SolarWinds
What do you like best about the product?
Utilization metrics and network monitoring
What do you dislike about the product?
I don't like the lack of flexibility in reporting capabilities
What problems is the product solving and how is that benefiting you?
We've learned more about equipment utilization
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