Hybrid Cloud Observability
SolarWinds | 2024.1Windows, Windows Server 2022 Base windows-server-2022-english-full-base-x86/x.x.x - 64-bit Amazon Machine Image (AMI)
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Incredible tool
What do you like best about the product?
My favorite thing about this product is all the detail that is provided when monitoring a server. One of the biggest things for me is being able to look at Windows updates on the server at a glance to know which servers are potentially behind on updates
What do you dislike about the product?
I haven't really found anything that I disliked although I did find it a bit confusing at first to set up alerts
What problems is the product solving and how is that benefiting you?
This product has helped us maintain server patching and updates, which is a huge plus. It's also been a huge help telling us if a service is down that can effect one of our vital applications. This helps us resolve issues much sooner
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Review for NTA
What do you like best about the product?
I like the granulariness (I know spelling but I like this word). To be able to drill down and see what is happening in our county offices is a must when a user calls and complains they are slow.
What do you dislike about the product?
I guess the only thing I can think of is when a user calls and we check NTA and we don't see anything. That can be disheartening because then I have to dig deeper to see why.
What problems is the product solving and how is that benefiting you?
Problem used to be an office would call about being slow. Until NTA all we did was have them reboot their pc but now we can narrow it down to a single pc or even if it is affecting the whole state we can drill down and find what is sucking the life blood of our network. We get to tattle on people if they are listening to music like pandora.
Solarwinds SAM Review
What do you like best about the product?
SAM allows us to monitor SQL server processes, Citrix and AD health and custom application monitors.
What do you dislike about the product?
I'm not a big fan of the Licensing model. It's very expensive to monitor all of our SQL servers in our environment. We have to pick the most critical and monitor those.
What problems is the product solving and how is that benefiting you?
Improve responsiveness to resolving issues with down/underperforming applications.
Recommendations to others considering the product:
Get a good feel for what you REALLY need to monitor.
SAM saves the day
What do you like best about the product?
Customization for alerts is probably the best feature of the SAM product with virtually limitless options on what you can monitor and customization for alerting we've even set it up to send emails to our exchange tools to automate actions we want taken when certain alerts are received.
What do you dislike about the product?
There really isn't anything I dislike about the product but I will note that you need to be very careful about alert-sprawl; alerts tend to breed like rabbits if not properly managed.
What problems is the product solving and how is that benefiting you?
The most common task we use SAM to monitor for and fix are stopped services and changes to critical security configurations.
Recommendations to others considering the product:
Make sure you plan your environment and work with your Application group(s) to determine what needs to be monitored and what can be excluded. Pay attention to the size of your servers and know that the minimum recommendations are generally not sufficient for scaling the system.
NTA is very helpful
What do you like best about the product?
I like being able to see applications that are being used and the bandwidth they are taking up. I also like being able to see the conversations between different endpoints,
What do you dislike about the product?
I have not found anything that I dislike about NTA. The only thing for me that would be easier if there was a better search feature, we have a lot of nodes and devices and sometimes it is difficult find them in the NTA screen.
What problems is the product solving and how is that benefiting you?
It really helps when we have a circuit that is pegged and are not sure why. We can use NTA to locate the application and the user in one screen. This really helps get through issues quickly.
It's amazing to be able to see graphically the flow of our network and drill down into areas!
What do you like best about the product?
The analyzer has been able to give us a great window into what is going on with our network and we are able to see the trouble points with the ebbs and flows of what's going on into each subnet.
What do you dislike about the product?
I don't think I could complain about anything personally as with most tools you get out of it what you put into it.
What problems is the product solving and how is that benefiting you?
We can see where we may need to add bandwidth to an area or shape the traffic differently to affect the network in a positive direction
SolarWinds Server & Application Monitor
What do you like best about the product?
- SAM is very intuitive
- Easy to use
- agentless
- prebuilt templates to build monitors from
- Easy to use
- agentless
- prebuilt templates to build monitors from
What do you dislike about the product?
- maintenance window is not built into the console
- support is lacking
- support is lacking
What problems is the product solving and how is that benefiting you?
We are able to prevent many severity outages with the monitoring we have in place with SAM
In-depth metrics and information; confusing licensing system!
What do you like best about the product?
The depth and breadth of knowledge presented by SAM is fantastic, and the service specific polling/displays are intuitive and about as aesthetically pleasing as a monitoring system can be!
What do you dislike about the product?
I absolutely detest the licensing system! While I understand why it is how it is, it can be quite a lot of effort to understand how many licensed components one of my customers may require for a fully monitored stack.
What problems is the product solving and how is that benefiting you?
Database performance! Our internal DBs (including the SolarWinds database itself! ) were under a lot of strain; monitoring SQL enabled us to gauge why they were so slow.
Recommendations to others considering the product:
Understand the licensing model before you sign up! 150 components does not in any way equal 150 servers!
SolarWinds Server & Application Monitor
What do you like best about the product?
Good integration with virtualization monitoring product to link between server monitoring and the physical hosts the VM resides on.
What do you dislike about the product?
Product works best when used as a single pane of glass for your monitoring needs.
What problems is the product solving and how is that benefiting you?
Server/network/virtualization performance.
Without SAM... I'm SPAM
What do you like best about the product?
Here is why I can't do my job without SAM
1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted
2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing
3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted
2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing
3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
What do you dislike about the product?
Not allot, the cost of monitoring can be high across mid-size environments (especially once you add items like BPA and VM monitoring (full versions). Also like to see better integration with NPM (re: NetPath) in the future.
What problems is the product solving and how is that benefiting you?
Mainly
1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)
2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).
1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)
2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).
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