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Hybrid Cloud Observability

SolarWinds | 2024.1

Windows, Windows Server 2022 Base windows-server-2022-english-full-base-x86/x.x.x - 64-bit Amazon Machine Image (AMI)

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External reviews

652 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Military

Good resource manager

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Easily configured graphic display of infrastructure.
What do you dislike about the product?
Alarms not easily attributed to higher level outages.
What problems is the product solving and how is that benefiting you?
Immediate awareness and response to outages or resource availability.


    John P.

SAM is an intuitive and feature rich monitoring solution

  • December 29, 2017
  • Review verified by G2

What do you like best about the product?
We bought SAM largely for the built-in monitoring, but it has turned out to be very easy for us to build our own templates to monitor applications specific to our environment. In addition, the Thwack community permits the sharing of templates which makes the solution even more powerful.
What do you dislike about the product?
I find the licensing model to be less than ideal. I don't hate it, but I just don't love it. But, to be honest I have not got a better solution either.
What problems is the product solving and how is that benefiting you?
SAM has been an important tool in our strategy to be more proactive and discover/resolve minor issues before they blow up into huge issues. Abilities such as alerting on a service crashing and automatically restarting it, or specific app templates for Exchange and SQL with a large number of items to monitor give deep insight into these mission critical apps. In addition the built in documentation does more than just tell you when something passes a threshold, it gives a reference to what the parameter means so you can determine if you need to adjust the threshold for your environment.
Recommendations to others considering the product:
I do not have extensive experience with competitive products, but you should take a look at this solution.


    Richard C.

Window to your servers

  • December 29, 2017
  • Review verified by G2

What do you like best about the product?
Great software, love the lay out compared to something like Logic Monitor. I also like that the software application module also can connect into there database performance analyser and pull even more stat information into the main. This software means our team is far more proactive and when the email alert comes into there mailbox they can click on a hyper link to link off to there server and go look at the problem, this means the IT department are getting press with in the company. We are not waiting for the phone to ring and then have someone complain that something has stopped working.
What do you dislike about the product?
If you have a server that has multiple DNS names there is no way that you can have a pointer that redirects you to the proper server name. There still needs to have more work done on the SQL AppInsight we get a lot of false positives, but its better than nothing, so you need to adjust the metrics.
What problems is the product solving and how is that benefiting you?
We are able to notify other support teams that there services that they support have stopped. This makes us look so much more on top of things, rather than the user calling to complain that something is not running and when is it going to be fixed.
Recommendations to others considering the product:
Its easy to setup and get going... its easy to scan your network and pick up everything... so its also very easy to get information overload.


    Chinmay C.

NPM a complete infra monitoring solution

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Web UI
Ease of use
Ease of deployment
Configuration is great
Easy to understand
What do you dislike about the product?
Integration have many loop holes
Upgration part is very critical
No real time polling
What problems is the product solving and how is that benefiting you?
We are currently monitoring over 1000 network devices and servers in NPM
It's very easy to maintain infra integrity through NPM
Recommendations to others considering the product:
The configuration part is very hectic but very crucial.
For successful deployment of this tool you need to form a tough foundation
No compromises with that


    Jim P.

SAM Review

  • December 28, 2017
  • Review verified by G2

What do you like best about the product?
With the Orion Integrated platform it is greate to have a single pane for troubleshooting and quickly getting to root cause.
What do you dislike about the product?
Sometimes the interface is slow, and it would be nice to not have to hover over circles to get what a monitor is.
What problems is the product solving and how is that benefiting you?
Root cause and performance monitoring across over 800 servers.


    Information Technology and Services

Great support

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
Solar winds is amazing for keeping all your clients up and running. We have been able to stop problems before they were huge issues because of the monitoring.
What do you dislike about the product?
The dashboard is laid out in what I consider to be an unconventional way, but it's tolerable.
What problems is the product solving and how is that benefiting you?
Solar winds is amazing for keeping all your clients up and running. We have been able to stop problems before they were huge issues because of the monitoring.


    Computer Networking

Excellent for monitoring systems for outages.

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
Almost real time alerts of system failures, to aid in call volumes coming in.
What do you dislike about the product?
Too much information sometimes displayed.
What problems is the product solving and how is that benefiting you?
I monitor all systems for failure, disk usage, etc... it helps to know when something is down, so I know that users are about to start calling.


    ALI S.

Review on solarwinds

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
It Monitor applications in the cloud via an agent and by using information from your cloud provider's APIs
What do you dislike about the product?
Even though the product is excellent. However if the prices can be brought down a little bit, that would be awesome.
What problems is the product solving and how is that benefiting you?
network statistics, server downtime, resources utilization, etc.
Recommendations to others considering the product:
it is a great product...worth investing.


    Law Enforcement

The best for monitoring

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
All the templates that come on the base package help monitor so many things
What do you dislike about the product?
Sometimes it’s difficult to figure out how to change stuff
What problems is the product solving and how is that benefiting you?
High CPU usage, network usage, memory usage.


    Utilities

Solarwinds adds value to an organizations infrastructure monitoring capabilities!

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
Event & Alert Management Tools - With Orion we have set thresholds for alerting on up/down, percent of bandwidth utilized, memory utilized, CPU utilized, disk space utilized, and much more.

Map Maker Utility - It lets us import any map - from an existing network diagram or topology map.
What do you dislike about the product?
A weak point in general for all the modules in Solarwinds is the reduced portability. The product is only available for Windows Server platforms. And our organization supports Linux Servers as well, which cannot be monitored by this s/w.
What problems is the product solving and how is that benefiting you?
It is helping us monitor our network and other infrastructure components to provided uninterrupted service to our customers.