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Powerful, User-Friendly Cloud Monitoring Solution
What do you like best about the product?
I like SUSE Cloud Observability for its centralized dashboards, real-time alerts, seamless integration with SUSE and cloud environments, user-friendly interface, and straightforward implementation, which allows daily monitoring and troubleshooting with ease.
What do you dislike about the product?
The advanced features have a learning curve, some integrations require extra setup, and alerts can be noisy if not carefully configured, though support is responsive when needed.
What problems is the product solving and how is that benefiting you?
SUSE Cloud Observability helps us monitor both cloud and on-prem environments from a single platform, providing real-time insights into system performance and application health. It has significantly reduced the time spent troubleshooting issues, improved visibility into infrastructure and application metrics, and allows our team to proactively address potential problems before they impact users, leading to smoother operations and better reliability.
Awesome
What do you like best about the product?
SUSE Cloud Observability (SCO) offers several strong features, but what stands out most—and what users often appreciate best—is its deep integration with Kubernetes and cloud-native environments.
What do you dislike about the product?
Cost variability Pay-as-you-go model may result in unexpected expenses for high-volume usage.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.
What problems is the product solving and how is that benefiting you?
Na
Valuable Kubernetes insights while easy to adopt
What do you like best about the product?
Stackstate as K8 observability software is easy to use and is thus easily adopted by our tech teams. Mainly because because of the out of the box monitors and remediation guides. Fast time-to-value for 'regular' engineers. And: quite easy to implement.
The level and responsiveness of the tech support of the Stackstate team is also remarkable.
The level and responsiveness of the tech support of the Stackstate team is also remarkable.
What do you dislike about the product?
No dislikes or downsides yet.
One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer.
One management feature was missing, which was really important for our operational teams: our request was quickly roadmapped. So Stackstate is acting fast when you have a request as a customer.
What problems is the product solving and how is that benefiting you?
Stackstate is supporting our managed kubernetes services : Giving us and our customers valuable Kubernetes insights.
Observability as the most valuable tool for managing your applications
What do you like best about the product?
It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are actively working on an impressive feature roadmap.
What do you dislike about the product?
It simply works, no more challenges.....
What problems is the product solving and how is that benefiting you?
StackState provides you with direct, real-time, or timely insights into the performance of your applications by indicating all flows and dependencies and analyzing anomalies.
Easy to use, and a company that listens to it's customers!
What do you like best about the product?
A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the customer to make the product better.
For instance commit to feature requests like multi tenancy, webhooks etc.
For instance commit to feature requests like multi tenancy, webhooks etc.
What do you dislike about the product?
Have not found anything to dislike yet!!
What problems is the product solving and how is that benefiting you?
Creating observability in our Kubernetes (AKS/Tanzu) container platform solutions,generating dashboarding and providing top notch troubleshooting mechanisms.
The efficiency of simplicity
What do you like best about the product?
StackState provides a very intuitive interface, with several out-of-the-box integration capabilities, which allow a fast integration cycle providing a set of quick-wins. the easiness of use allows the tool to be used by several teams in the organization, from a 1st line of support until the engineering and architecture teams.
What do you dislike about the product?
Despite the initial integration cycle being very interesting, an expected learning cycle will be required to achieve a full integration of the application layer.
What problems is the product solving and how is that benefiting you?
Translate the complexity of the production setup, involving multiple vendor, in an usable interface which improves Operational Efficiency.
in one view, you see overview of your total platform and reduces the time for RCA
What do you like best about the product?
- in one view, you see overview of your total platform and reduces the time for RCA
- Great people are working in this company, fulfill everything we need.
- it is easy to integerate with other tools.
- The option Time travel.
- Great people are working in this company, fulfill everything we need.
- it is easy to integerate with other tools.
- The option Time travel.
What do you dislike about the product?
- I have not really experienced problems with the program throughout these 2 years of use.
- pricing model can be a challenge if you have a lot of CI in the landscape. -> scope is important.
- pricing model can be a challenge if you have a lot of CI in the landscape. -> scope is important.
What problems is the product solving and how is that benefiting you?
- To understand a issue, you don't need deep knowlegde
- To find the root cause in a short time.
- You can use the tool for Training from different knowledge.
- time travel (analyse before there was a incident)
- To find the root cause in a short time.
- You can use the tool for Training from different knowledge.
- time travel (analyse before there was a incident)
A successful central tool that makes it easy to see everything in one place
What do you like best about the product?
It collects monitoring data from various sources and shows you the topology, relations, metrics and anonalies in a single graphical interface.
Customer Support is really great and they always make you feel that they are always with you.
Customer Support is really great and they always make you feel that they are always with you.
What do you dislike about the product?
Every platform has limits and most of the companies have not such number of components. But If you have hundred thousands of components you must select the set for anomaly detection
What problems is the product solving and how is that benefiting you?
Constructing a kind of brain map of topolgy, easyly understanding relations and solving problems. Collects data form services, applications, monitoring tools and prepares it for you to figure out what is going on in case of a problem.
VP, Engineering
What do you like best about the product?
There are a couple of aspects of StackState that were helpful to us. First, the ability to gain deep insights into our entire AWS/EKS stack. We were already using Dynatrace and CloudWatch but were still not getting the depth of observability we needed to ensure we maintain our SaaS solution's top service levels for customers.
Within minutes of installing StackState, the software auto-discovered and mapped the topology of our entire IT environment – including ingesting data from Dynatrace and CloudWatch, so that we truly had a unified picture of our stack from all data sources.
Within three hours, we discovered and successfully troubleshot two unknown performance issues in our production cluster: One in the database and one in the application layer. We could see where the bottleneck resided and was able to correct both issues in less than a day. Fixing the problems enabled us to achieve two things: (1) to cut in half the transaction times our customers experienced while using our application and (2) to reduce RDS infrastructure costs by 75%. The most important thing, however, was that our customers noticed the faster app response. When your customers notice – and comment, you know you’ve done something great for them.
FieldPulse also uses StackState in our change management process to capture before and after topology snapshots for compliance reasons.
Within minutes of installing StackState, the software auto-discovered and mapped the topology of our entire IT environment – including ingesting data from Dynatrace and CloudWatch, so that we truly had a unified picture of our stack from all data sources.
Within three hours, we discovered and successfully troubleshot two unknown performance issues in our production cluster: One in the database and one in the application layer. We could see where the bottleneck resided and was able to correct both issues in less than a day. Fixing the problems enabled us to achieve two things: (1) to cut in half the transaction times our customers experienced while using our application and (2) to reduce RDS infrastructure costs by 75%. The most important thing, however, was that our customers noticed the faster app response. When your customers notice – and comment, you know you’ve done something great for them.
FieldPulse also uses StackState in our change management process to capture before and after topology snapshots for compliance reasons.
What do you dislike about the product?
Like any software application you use, there are always things you want to improve. The essentials are there, but we’d like to compare more readily some of the metrics like EC2, application, and utilization of the Kubernetes layer, compare some things on the database layer and get that picture right now to check what’s going on. We can do this today, but we must go to several places.
What problems is the product solving and how is that benefiting you?
The biggest win for us is ensuring performance for our customers. We must maintain a robust, resilient, performant SaaS application within a fully cloud-native AWS/EKS environment. We have made many performance improvements quickly, and StackState has enabled us to do that.
StackState provides an awesome observability solution for dynamic and complex environments.
What do you like best about the product?
By combining all available data sources StackState is able to display the entire topology of the environment. Adding business data on top of that you can see the business impact of outages in the glimpse of an eye.
What do you dislike about the product?
This is not necessarily StackState but it can be challenging to correlate data from within the enterprise due to difference in naming conventions etc. By implementing Stackstate it becomes painfully clear that it is important to have good goverance on resources to keep track of them.
What problems is the product solving and how is that benefiting you?
Where many monitoring solutions focus on just telemetry StackState provides a full observability solution by combining data such as CMD data, monitoring data and trace data to build a full topology and health overview of the environment.
Relating business impact to IT incidents can be challenging. StackState helps to show the real impact of an outtage making it easier to prioritize.
Relating business impact to IT incidents can be challenging. StackState helps to show the real impact of an outtage making it easier to prioritize.
Recommendations to others considering the product:
Do a PoC early on, to see the value it provides.
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