What do you like best about the product?

The single best thing about zabbix is that it's completely free but without lacking anything compared to commercial monitoring tools. It covers pretty much everything from windows servers, esxi servers, HTTP endpoints till our UPS. It produces meaningful graphs and has triggers for each alert. Also it integrates with a lot of tools like Pagerduty to receive alerts. Overall its a complete enterprize level monitoring solution for the infrastructure

What do you dislike about the product?

I would say zabbix has 2 downsides. The first is that you need to configure everything and it can be intimidating if you are not experienced user and the second is the web scenarios for http endpoint monitoring isnt neither great nor straightforward.

What problems is the product solving and how is that benefiting you?

Zabbix solves our biggest problem. We didnt have any monitoring at all. Now with zabbix i have everything monitored and with the powerful triggers i get alerts the second it happens. Mainly i use it for our datacenter monitoring and by that i mean 300 VMs , server hardware health status via snmp (dell servers), cisco routers via snmp.as.well and our main UPS..also we have 10 branches and i monitor our local NAS devices we have at each branch (health and metric like storage) as well as the networking devices. This way i have a very clean picture of the total network and datacenter we have in the company. From capacities, performance, and reliability