Tray Universal Automation Cloud
Tray.ioExternal reviews
155 reviews
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Most adaptable and solid feature for automation and collaborating
What do you like best about the product?
It is one of the most excellent and intuitive tools for the assortment of data, arranging and sending them through various servers and other integrated platforms. The software Tray.io also supports assimilation with multiple connectors. The software also includes some features for designing and creating all the workflow processes required for completing tasks.
What do you dislike about the product?
Sometimes the documentation procedure in this platform is a little bit slow or lags when using integrated connectors. Deploying integration with some heavy software is laggy in the workflow.
What problems is the product solving and how is that benefiting you?
Many of our workflow processes are automated with this platform's fantastic features, which made it easier for my team to work more accurately. The software was excellent and helped us remove all the issues and barriers we experienced while integrating.
Good
What do you like best about the product?
Facility to build and debug with a good speed
What do you dislike about the product?
Don’t have automated tests and ci/cd integration
What problems is the product solving and how is that benefiting you?
Integration between systems
Extremely powerful platform
What do you like best about the product?
The fact that the platform allows you to easily and quickly implement a solution that would much longer through coding.
What do you dislike about the product?
There are still some limitations on some of the connectors, but you can still set up your custom http query.
What problems is the product solving and how is that benefiting you?
We need to quickly ramp up and proof certain solutions and Tray.io is perfect for this scenario. It also allows us to easily implement new Production solutions.
Low Code - Intuitive - helpful community - wonderful support!
What do you like best about the product?
I like being able to perform complex functions with data by connecting platforms in an effortless environment. I also love how open the tray community in slack is. How many companies have a slack community that's public AND have a product feedback channel?
What do you dislike about the product?
There isn't much to dislike. Sometimes something doesn't work out in a solution but there's almost always a workaround and there's always someone around to help you find that answer/solution you're looking for. The things i dislike are mostly due to how APIs are architected with the platforms you're using when building out tray workflows and solutions.
What problems is the product solving and how is that benefiting you?
Tray is reducing the effort needed to build integrations and in turn reducing barriers for our customers.
Robust and flexible workflow automation tool
What do you like best about the product?
The flexibility of the platform is unmatched! It's also relatively simple to use. Everything is composed visually, which helps with organizing and tracking workflows.
What do you dislike about the product?
Auditing/troubleshooting a workflow is more complicated than it needs to be. There is no way to easily track references between steps in a workflow without checking each step for a reference.
What problems is the product solving and how is that benefiting you?
Tray.io is eliminating much of the complexity of integration and process automation without limiting functionality. It allows my team to set up automations for clients that enable their businesses.
Tray.io is a versatile and easy to use platform for any kinds of cross application itegrations.
What do you like best about the product?
The connector system is very convenient, with addition of a JSONPaths the integration process is easy and fun to use. Platform itself is suitable for everyone with a basic understanding of APIs and networking. But can also be used for more complex issues with use of custom scripts.
What do you dislike about the product?
The main downside is a time of execution and the history of logs. To get the output you need to switch between "build" and "logs" sections to obtain the data received from connectors. The logs also need some kind of hierarchy (e.g. when using loops or booleans) to achieve a better readability. The documentation also could be more detailed.
What problems is the product solving and how is that benefiting you?
It allows to create all types of integrations between two or even more applications. It is very flexible and practical. All the logic is placed in one place and the developer doesn't need to jump between APIs of different applications.
Makes it much easier to automate Marketing Ops
What do you like best about the product?
Drag and Drop workflow that is reasonably intuitive, vast connector selection, dependable backend
What do you dislike about the product?
History/Version control is not intuitive enough and lacks a diff feature.
What problems is the product solving and how is that benefiting you?
Solves gluing 3rd party apps with our Marketo Automation and CRM stack.
I love to use it and I highly recommended to everyone
What do you like best about the product?
Tray.io and the best support team. They are constantly improving customer experience
What do you dislike about the product?
The tray is a very good and powerful tool
What problems is the product solving and how is that benefiting you?
I can do a system integration in a quick way to solve my business problem
Tray.io bridges the gap between our tools by collecting, transforming, and sending data across tools
What do you like best about the product?
Tray.io supports various use cases to interconnect data across various tools. Due to its ease of use and multiple integration connectors, we have successfully implemented Tray as the critical connector tool to automate the data flow across Intercom, Salesforce and other key tools in our Tech stack.
What do you dislike about the product?
It can be difficult to interpret failed steps in a workflow and identify the most optimal fix, especially when it comes to hitting rate limits in a bulk update job. It would be great if Tray.io could provide recommended fixes to failed steps/executions to apply to the workflow.
What problems is the product solving and how is that benefiting you?
Tray.io helps us sync critical fields from multiple Salesforce custom objects every time a field change occurs to enrich the user profiles of our customers in Intercom. These fields are vital to our real-time campaign targeting criteria and personalization in Intercom. Tray.io also helps us sync campaign interactions from Intercom back into Salesforce as activity tasks. This helps inform sales reps and CSMs which nurture touches our users and accounts are receiving and engaging with.
Seriously transformative for our business!
What do you like best about the product?
Tray.io has allowed our business to automate processes which previously would have required scripting or deep knowledge of a platform. As a business, we have been able to unblock process bottlenecks that have existed for long periods of time and easily update workflows as required.
What do you dislike about the product?
I would like to be able to select multiple steps within a workflow rather than moving them individually, but I can absolutely see this as being part of a future update.
What problems is the product solving and how is that benefiting you?
Automating awkward processes via API that previously would have been manual, which has allowed us to overcome some of the limitations of the platforms we've been using.
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