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External reviews

377 reviews
from G2

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    Financial Services

Comprehensive platform for cloud security and compliance

  • July 14, 2023
  • Review verified by G2

What do you like best about the product?
Lacework is really easy to integrate, with various different deployment strategies (i.e. Terraform, CloudFormation), and covers all aspects of cloud security monitoring. For our AWS deployment, Lacework analyses CloudTrail logs and alerts on anomalous behaviour. The compliance management function has a large number of pre-defined policies which are aligned to standards such as SOC 2, NIST CSF and others.

Data is accessible in an easy to use portal as well as via CLI, API, and integrations with tools including Jira, Slack and PagerDuty. Container images are scanned for vulnerabilities - again, with a few different options for integration. Lacework's agent also gives great visibility into the runtime behaviour on hosts and within containers, facilitating deep-dive investigations. Overall, Lacework offers a comprehensive set of features, making it a great choice for a cloud security platform.
What do you dislike about the product?
There is a bit of a learning curve with LQL (the query language that Lacework runs on for policy definition), although it's now possible to view queries defined as part of default policies, so there are a number of examples to refer to.

Alerts can sometimes be a little noisy with false positives.
What problems is the product solving and how is that benefiting you?
Lacework provides a single location for us to monitor our cloud security posture and perform investigations when required. The compliance features identify any resources that deviate from the standards we expect, which allows us to follow up and remediate. Runtime/workload capabilities provide insight into application/host/container behaviour and identifies anomalies. To summarise, the benefit for us of using Lacework is holistic visibility and threat detection across our cloud environment.


    Arran R.

Seamless and impactful CSPM, saving us time & money

  • July 12, 2023
  • Review verified by G2

What do you like best about the product?
Excellent documentation & support for automating the deployment of Lacework via Terraform, which made it extremely easy to get up & running. The value was almost instant - Lacework drastically improved our signal to noise ratio & gave us insights into areas that we hadn't considered, enhancing our awareness & information clarity.
What do you dislike about the product?
I'd really like to have a Compliance section for Hosts (like we do for Cloud & Kubernetes), where we can use the Lacework Agent to run compliance scans. I'd also like the ability to export SBOMs, in SPDX/CycloneDX format.
What problems is the product solving and how is that benefiting you?
Greately reducing the complexity & cost of managing security event monitoring, vulnerability management and compliance of our cloud environment. Without Lacework this would have taken years & a lot of headaches.


    Hospitality

Lacework review for IT threat and vulnerability management

  • July 07, 2023
  • Review verified by G2

What do you like best about the product?
Easy categorization of vulnerabilities for prioritizing evaluation of the threats
What do you dislike about the product?
For Third Party Cloud resources (Azure and AWS) grouping of threats for different resources makes it harder to resolve
What problems is the product solving and how is that benefiting you?
Lacework helps our team keep up with best practices for threat and vulnerability management in Cloud Systems


    Gregory G.

Fantastic platform to understand our environment and manage our risks.

  • July 06, 2023
  • Review verified by G2

What do you like best about the product?
As a 100% cloud-native SaaS-based software company with a global reach, we rely on Lacework to understand and manage our workloads, security posture, and vulnerabilities throughout our enterprise. Lacework helps us meet our operational, security and compliance goals with a rich feature set that can dynamically adjust to our ever-changing requirements. Lacework stands above with superior customer support and an ever-expanding feature set. We are happy customers.
What do you dislike about the product?
While integration with 3rd party monitoring tools is available, I'd like the ability to forward more of the raw data. Improving these capabilities would simplify the overall management of our environment and reduce the need to ingest redundant data into other monitoring tools like our SIEM.
What problems is the product solving and how is that benefiting you?
Lacework provides a single pane of glass for numerous use cases within our DevOps and SecOps teams. By supporting multiple cloud providers, we can simplify monitoring our production workloads. This multi-cloud support lets us speed up the onboarding of newly-acquired companies. It's one less thing to worry about. The analysis provided is actionable and timely, whether derived from event-driven conditions or identified vulnerabilities. They update their content frequently and can help identify and manage emerging threats. We are incredibly excited about the upcoming availability of static code analysis since this will help us simplify our toolset. The tool is flexible, allowing us to ensure our dynamic and ephemeral workloads are continuously monitored. Bottom line: they understand the cloud. They understand our needs. They help reduce our risk.


    BalaKrishna V.

Lacework Review on Security

  • July 03, 2023
  • Review verified by G2

What do you like best about the product?
It's very simple to install the agent on Linux and containers; Detect Vulnerabilities at containers level and node level on AWS/GCP Environment. Remediate and validate the Vulnerabilities; we do build containers only with necessary packages to cut down the vulnerabilities. Its helpful for us in reducing Infra cost as well as we do build our ami with only necessary packages.
What do you dislike about the product?
Lacework agent for windows environment is not working as expected; also its in very preliminary stage for windows env. We do have around 20% environment on windows compared to sccm reviews lacework is not working as expected for windows environment.
What problems is the product solving and how is that benefiting you?
Make sure the container was built only with necessary packages and choose image with very minimal size to overcome vulnerabilities. Do provide access for limited user to over come security issue, and run application with limited access for users.

Node level security and cost of the infra has come down after we start utilizing Lacework as we noticed lot of unnecessary packages installed and running multiple unwanted services.

Main benefits are Size of containers/Node instance type we have choosen/ Cut down the Infra cost.


    Antonio R.

Excellent tool for monitoring security

  • June 30, 2023
  • Review verified by G2

What do you like best about the product?
Quick response, configuration options available
What do you dislike about the product?
nothing so far. Everything is working as expected.
What problems is the product solving and how is that benefiting you?
lack of monitoring capabilities, 4eyes principles


    Financial Services

Used laceworks for many customer environments. A great product

  • June 30, 2023
  • Review provided by G2

What do you like best about the product?
What I enjoy about Laceworks is the easy-to-use navigation, simplified dashboard, and the wide array of tools available to make decisions
What do you dislike about the product?
Laceworks can be expensive compared to some other offerings, but the price is generally justified for the features. Could us more integrations for remediations?
What problems is the product solving and how is that benefiting you?
Lacework helps use help our customers achieve compliance and provides a high level of visibility into gaps and deficiencies that need to be addressed.


    Computer & Network Security

Great partnership that's always evolving!

  • June 29, 2023
  • Review verified by G2

What do you like best about the product?
Lacework worked with us to build our cloud security. And when we were still over on assets, has hung in there and worked with us while we tried to make changes rather than charging us boatloads.
What do you dislike about the product?
When we started, Lacework was younger and still growing. Now they have hit a point where they have a great product, but we are working to try to improve the reporting capabilities and views.
What problems is the product solving and how is that benefiting you?
We had a one-size-fits-all security solution before and found it wasn't meeting our needs. We migrated off that solution and used an EDR product + Lacework. We didn't know at the time, but LW also had a partnership coming with that EDR, so we have gotten the best of both worlds.


    Anh H.

Lacework's reports offer comprehensive and insightful analysis

  • June 29, 2023
  • Review verified by G2

What do you like best about the product?
Lacework enables organizations to make informed decisions and take proactive measures to enhance their security.
What do you dislike about the product?
Less accessible for small businesses with limited budgets
What problems is the product solving and how is that benefiting you?
The time consuming and effort to identify vulnerabilities within the system


    Computer Software

Lacework provides comprehensive security events and is easy to use

  • June 29, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use, user interface and new features are being rolled up contienuously
What do you dislike about the product?
sometimes there is not enough context to understand the events in AWS
What problems is the product solving and how is that benefiting you?
provides security events to our SOC (security operation center)