What do you like best about the product?

The user experience of DataDog is amazing. The granuality and flexibility of filters and charts makes it easy to quickly sift through large amounts of data and find what you need. This is especially useful when trying to quickly troubleshoot an incidents.

What do you dislike about the product?

One annoying thing about DataDog is working with IoC configurations that are defined in Terraform.

It's tough to make changes to your configurations because you need to deploy them in order to see if you did it correctly. It's also not possible to lock down resources defined with IoC, so sometimes people will edit something via the web UI that was conficuged in Terraform and then their changes will get reverted when Terraform re-deploys and they won't know why.

What problems is the product solving and how is that benefiting you?

System observability and incident response.