What do you like best about the product?

Cross-departmental database pipeline integration and automation: Previously, data analysis required 1-2 weeks of preparatory work, with an additional week for data retrieval requests. With the improvements, we can now update and process data immediately without human intervention, shortening processes and reducing personnel costs.

Redefined responsibilities and working areas for data analysts and systems: Revenue data is highly confidential, especially in core systems' databases. By implementing the virtual hub, non-accounting personnel and systems can only connect through it (read-only), with separate working areas and records. This enhances data control and meets compliance requirements.

Established lightweight Data Marts: Creating Data Marts is critical for data analysis but traditionally involved complex integration and normalization operations. With the virtual hub, each unit's systems can build their own Data Marts within authorized work areas without impacting others. This reduces redundant databases and decouples data layers.

Accelerated data access speed: Legacy systems with outdated data structures only provided limited access and often caused delays. By redesigning the systems and structures and leveraging the aforementioned processes, we significantly improved the speed and scope of data queries, enhancing user experience and reducing development time.

What do you dislike about the product?

The interface can only be accessed through the web, and we aim to optimize the user experience and learning curve in terms of usability.

What problems is the product solving and how is that benefiting you?

Our team collaborated with Canner to implement their platform, significantly reducing the threshold and time cost of optimizing and implementing workflows for our team members. Through the virtual data hub concept, we improved the data mindset of team members, resulting in substantial improvements in work efficiency. Each aspect, including processes, technology, and team culture, is essential, and the tools serve as accelerators.