Sugar Sell Premier
SugarCRMReviews from AWS customer
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Customised Fund Management Software Use
What do you like best about the product?
SugarCRM's ability to be customised has allowed it to be tailored specifically to our requirements, both in terms of usage and with regards to regulations that must be followed during the course of our work.
What do you dislike about the product?
The reporting feature in SugarCRM is limited in how the data within the system can be represented. Although more complex reports can be written in SQL, the inability to easily lay them out limits their usefulness for users who are not familiar with SQL.
What problems is the product solving and how is that benefiting you?
Managing funding claims requires numerous audit checks and review of spending according to eligibility rules. Our customised SugarCRM installation massively improves the ability of those at the top of the cascade to monitor the progress of claims and check on all management and financial verifications throughout the process.
SugarCRM The best !
What do you like best about the product?
server administration , licenses installation
What do you dislike about the product?
Office integration, Studio and Worklow manager
What problems is the product solving and how is that benefiting you?
CRM ++
Recommendations to others considering the product:
arCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
Clean And Smooth CRM
What do you like best about the product?
How seamlessly my outlook and sugar can talk with each other.
What do you dislike about the product?
The way the my calls is organized. It doesnt give you alerts when you need to make calls.
What problems is the product solving and how is that benefiting you?
A great way to keep up with clients and leave notes. I aleays know where I left off with them our last conversation.
we use sugar for our crm
What do you like best about the product?
its very simple to use, you do not need to be a genius to work on it.
What do you dislike about the product?
i have used salesforce before and it barely compares in terms of efficiency.
What problems is the product solving and how is that benefiting you?
business wise we are pretty much just consulting and closing clients.
benefits again just the simplicity of it.
benefits again just the simplicity of it.
Recommendations to others considering the product:
Very simple to use and if you have employees that are computer illiterate then this is the crm for you.
Greatest CRM i've tried. And it's free.
What do you like best about the product?
Easy setup, powerful tools. There's nothing to long for and everything to have. Great for customization, great for having a complete overview and even greater for collaboration, in a customer/sales capacity. This is the one to get!
What do you dislike about the product?
Theres a little bit for everyone! users, powerusers and administrators. The only downside is, though it's easy to set up, and is packed with powerful tools, it can take a bit of time finding them and getting the hang of it.
What problems is the product solving and how is that benefiting you?
We're using SugarCRM for customer relations, meeting/call management and storing information about our customer, accessible to our 4 salespeople. Just works like a charm! 10/10!
Recommendations to others considering the product:
Get the app for mobile! It works well, on the go, when a PC is not an option.
Sugar is a valuable CRM for a software company that requires customer subscription keycodes
What do you like best about the product?
Sugar has allowed us to quickly search for what we need in our database vs our old CRM. We also love the Collabspot liason tool for Gmail/Sugar. We can quickly input customer details right from Gmail.
What do you dislike about the product?
When Collabspot acts up or Sugar slows down intermittently we find that to be very frustrating. It also costs quite a bit to customize
What problems is the product solving and how is that benefiting you?
Sugar has allowed us to integrate our client subscriptions with our contacts and leverage plug ins such as Delivra to quickly reach our audience.
Recommendations to others considering the product:
compare the flexibility of Sugar VS other CRMS such as Salesforce which we feel were very rigid when needing customizing
Major improvement from our previous CRM.
What do you like best about the product?
The modules and tabs are easy to use and there's a lot of opportunity to customize.
What do you dislike about the product?
There are a few things that required additional programming because they didn't fit our needs.
What problems is the product solving and how is that benefiting you?
We're cleaning up our database, generating tons of reports, and attempting to use it to improve our marketing. Easier for our sales reps to prospect.
Recommendations to others considering the product:
Take the time to learn the system and you'll love it.
Highly Customizable CRM / Best for the Technologically Saavy
What do you like best about the product?
SugarCRM offers users the ability to customize the CRM for their own organization. The Admin panel offers a great deal of customization for most people with a modicum of technical knowledge, but if you are more familiar with coding then you can change the source code to achieve greater customization and use the API for additional integration with other systems.
What do you dislike about the product?
Although the training is excellent it is either geared toward people will very little technical knowledge or experienced developers. There is not much help for technologically saavy noobs like me.
What problems is the product solving and how is that benefiting you?
Bringing all our clients' data into a single repository.
A bit clunky
What do you like best about the product?
It gets the job done, and it's mostly stable. Once you get used to it, it works as expected.
What do you dislike about the product?
It usually seems slow and awkward, and it's often not very intuitive to user. Requires paying for an administrator license.
What problems is the product solving and how is that benefiting you?
Managing tech support and inventory
Affordable, easy to use CRM
What do you like best about the product?
Sugar is affordable and has a lot of the same functionality that I had in Salesforce but for significantly less money.
What do you dislike about the product?
The report set ups can be a little confusing and require a little time to get familiar with the set up.
What problems is the product solving and how is that benefiting you?
SugarCRM allows us sales staff to follow up on opportunities and leads in an easy to use system. It also allows us to send off custom reports regionally for our Reps.
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