Sugar Sell Premier
SugarCRMReviews from AWS customer
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Sugar CRM
What do you like best about the product?
It is easy to use. The CRM itself is fairly bare bones and direct, or at least that's how we have it set up. It is very easy to use and fairly intuitive.
What do you dislike about the product?
Depending on the browser being used it can be buggy
What problems is the product solving and how is that benefiting you?
We use it to keep track of our active client base. We keep touchbase notes inside as well as any relevant information that needs to be shared cross departments.
Very hard to work with
What do you like best about the product?
Being able to look at all the data in one place makes it easy.
What do you dislike about the product?
There are times that I am trying to input data and it will refresh and clear everything I typed.
What problems is the product solving and how is that benefiting you?
We were able to communicate with the sales team.
Great experience using SugarCRM
What do you like best about the product?
It's simple to set it up and easy manage.
What do you dislike about the product?
Limited track function. It's hard to control the emails in the application.
What problems is the product solving and how is that benefiting you?
We use SugarCRM to manage the customer relationship, to track the lead generation, and follow up process.
Recommendations to others considering the product:
It's a good option to think about on-prim setup..
SugarCRM is good, but not great
What do you like best about the product?
I like the organization of all of my data in their platform.
What do you dislike about the product?
I don't like the UX. It feels very uncomfortable and I am constantly having to do searches to locate things I need in the platform.
What problems is the product solving and how is that benefiting you?
Organization of contacts and leads. We really want a better solution for moving our net-new inquiries through the funnel.
Recommendations to others considering the product:
I would suggest a free trial and try other software too. This may be the solution you want, but looking around is always helpful
Great Platform with basic CRM functions
What do you like best about the product?
Great platform to build more sophisticated capabilities for industry specific functionality
What do you dislike about the product?
email to sugarcrm options are a little light, need a better server based sync product
What problems is the product solving and how is that benefiting you?
Sales forecasting opportunity management
I hate it
What do you like best about the product?
Nothing
Difficult to use
Not user friendly
Difficult to use
Not user friendly
What do you dislike about the product?
everything
Not user friendly
Difficult to use
Not user friendly
Difficult to use
What problems is the product solving and how is that benefiting you?
Pipeline
Cool CRM Tool
What do you like best about the product?
Very easy to use and develop for all.
Cool
Cool
What do you dislike about the product?
actually nothing. it is very convenient.
What problems is the product solving and how is that benefiting you?
360 info of customers
G2 Crowd Review
What do you like best about the product?
Salesforce integration for our all represenatives to communicate
What do you dislike about the product?
Too many features can get a really confusing something. Sometimes simple is good.
What problems is the product solving and how is that benefiting you?
Communication
Sugar
What do you like best about the product?
Working with the Sugar database and performing the migration between different versions of Sugar CRM
What do you dislike about the product?
Sometimes it is difficult to perform customizations to the different modules provided within sugar. There should be more flexibility in the Sugar quotes module.
What problems is the product solving and how is that benefiting you?
Trying to keep a track of customers. This software helps best to tackle all such problems.
it helps to improve customer management considerabily
What do you like best about the product?
Reliable, easy to use, customizable, very cheap compared with other crm solutions
What do you dislike about the product?
I do not really find any notable weaknesses,
What problems is the product solving and how is that benefiting you?
Customer management, start segmented campaigns
Recommendations to others considering the product:
Recommended even if you need to customize the tool. Also, you can try the community version in the first instance, but the professional options are really worth it.
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