Sugar Sell Premier
SugarCRMReviews from AWS customer
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A little bit of sweet sugar
What do you like best about the product?
The mobile interface. The ability to combine all of the customer information into one platform.
What do you dislike about the product?
The CRM platform is not too easy to use. I found myself lost more than twice.
What problems is the product solving and how is that benefiting you?
I am able to connect all of my apps in one place. Easily trackable
Useful and Flexible
What do you like best about the product?
the ability to customize and create new modules
What do you dislike about the product?
after a change in their sales plans it become a expensive solutions
What problems is the product solving and how is that benefiting you?
sales pipeline and help desk
Short Changed?
What do you like best about the product?
The standard that everyone says - it is a great tool for the sales force. We area learning more each day on its benefits.
What do you dislike about the product?
I have to turn around and purchase the business card app,
then I have to turn around and purchase the Call Tracker.
What will be next?
then I have to turn around and purchase the Call Tracker.
What will be next?
What problems is the product solving and how is that benefiting you?
The organizational benefit for our sales force is exciting to watch them grow with the program.
It is giving the sales force more time to do their job.
It is looking to be a very good organizational tool for them.
It is giving the sales force more time to do their job.
It is looking to be a very good organizational tool for them.
Recommendations to others considering the product:
I feel this software has potential to help our company. We have not fully launched it yet, so the jury is still out.
I
I
Awesome
What do you like best about the product?
Simplicity
Flexibility to Customize as per needs
Good UX
Flexibility to Customize as per needs
Good UX
What do you dislike about the product?
Reports
Process Author lacks the flexibility to get more out of it
Process Author lacks the flexibility to get more out of it
What problems is the product solving and how is that benefiting you?
Customer Relationship Management
Great CRM!
What do you like best about the product?
Sugar is a great one stop shop for storing any accessing our customer information.
What do you dislike about the product?
We run an outdated version of Sugar. Nothing wrong on your end!
What problems is the product solving and how is that benefiting you?
It makes time management that much more easy to stay on top of.
It did what it was supposed to do but not as efficiant as most
What do you like best about the product?
The displays are simple to to look at and keeps people working.
What do you dislike about the product?
the navigation between pages. the colors on the pages feel like making me go to sleep.
What problems is the product solving and how is that benefiting you?
great for storing information
Recommendations to others considering the product:
do not buy
Sugar
What do you like best about the product?
Not much compared to other CRM's. It's very bulky, hard to navigate, and inferior to others on the market.
What do you dislike about the product?
It's outdated. If you populate notes in a lead file, you will then have to populate in the contacts field. Why would you not have it accessible to both?
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
Check out other free CRM's out there. IE. Hubspot
Sugar crm
What do you like best about the product?
Layout on this was very nice. User education video were also helpful.
What do you dislike about the product?
Wasn't user friendly and most simple task required too much effort
What problems is the product solving and how is that benefiting you?
Sales info
SugarCRM
What do you like best about the product?
I love the ease and use of Sugar and all the info that we can put in.
What do you dislike about the product?
Sometimes Sugar does time out on us, but it could just be a IT issue on our side.
What problems is the product solving and how is that benefiting you?
keeping all of our new accounts and leads up to date.
User experience with Sugar CRM
What do you like best about the product?
The user interface is quite simple to interact with. Adds tremendous value whenever you need to coordinate your sales activities and plan follow ups together with visibility of your prospects, accounts, opportunities and pipelines.
What do you dislike about the product?
Reports can be not as friendly as they are supposed to be
What problems is the product solving and how is that benefiting you?
Pipeline creation and thorough follow up to increase your sales and enhance your sales procedures.
Recommendations to others considering the product:
Would recommend it to anyone that wants to add more control into their sales cycles and sales plan.
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