What do you like best about the product?

It's easy to visualize relations and flows of multiple aspects of the products/features, using different colors, shapes, lines, and images. I always use borad sharing option to Slack and Notion, which we used as the official communication spaces, and the boards can directly gather feedback from team members. I sometimes use templates provided in the strategy and planning category. They're awesome. As I'm a frequent user, I appreciate Miro can be accessed via SSO, which keeps me login all the time.

What do you dislike about the product?

It's better if Miro has customization options. For example, orders of shape and lines listed in the menu are fixed, but I would like some frequently used shapes to be shown at the top.

What problems is the product solving and how is that benefiting you?

To clarify relationships of different aspects of features and ideas. To identify step-by-step flows for customer journeys. To streamline organizational charts and roles and responsibilities. To conduct brainstorming and KPT with teammates.