Miro
MiroReviews from AWS customer
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Makes Collaboration nd Mind mapping Fun
What do you like best about the product?
I love how easy it is to drop ideas in and collaborate with others, whether on my phone or on my computer.
What do you dislike about the product?
A little difficult to edit some of the widgets, like tables. Instead of clicking edit then entering my information, I wish I could just click and edit.
What problems is the product solving and how is that benefiting you?
Collabortion. We're a landscape architecture company and it makes collaborating on projects easier within the team and with other clients and partners.
The digital Swiss Army Knife
What do you like best about the product?
A perfectly tailored solution for every need.
Your creativity truly knows no bounds.
From mapping out processes to inserting YouTube videos or presentations as references, everything fits on your infinite whiteboard.
Start with a blank slate or get off to a quick start with a beautiful template – anything is possible.
New features that really matter are added all the time...
Sharing your work with collegues is so easy.
I'm a fan.
Your creativity truly knows no bounds.
From mapping out processes to inserting YouTube videos or presentations as references, everything fits on your infinite whiteboard.
Start with a blank slate or get off to a quick start with a beautiful template – anything is possible.
New features that really matter are added all the time...
Sharing your work with collegues is so easy.
I'm a fan.
What do you dislike about the product?
Sometimes it goes a little too fast to be fully aware of which functionalities have been added...
Sometimes you have to figure out a little too much how something works exactly...
Sometimes you have to figure out a little too much how something works exactly...
What problems is the product solving and how is that benefiting you?
We work on 4 different sites (in different countries) where it's not always possible to fysicaly come together,
now everybody can connect to the board, no sharing needed...
now everybody can connect to the board, no sharing needed...
Flexible tool for visualizing complex relationships.
What do you like best about the product?
Good clarity of the controls. Large zoom range that gives you a lot of freedom to add more details to existing systems. Infinite space.
What do you dislike about the product?
It would be great if there were features for better navigation. Dragging the field of view with the right mouse button is really annoying. It could be solved like in Illustrator, by allowing scrolling up and down, as well as sideways with CTRL.
What problems is the product solving and how is that benefiting you?
Miro helps in the representation of complex processes. Because it can be collaboratively edited, it is possible for everyone on the team to contribute.
we placed lucid chart with Miro for our product Truzta
What do you like best about the product?
The templates are many compared to other tools. the web UI and navigation is easy
What do you dislike about the product?
The desktop application is little slow compared to other tools
What problems is the product solving and how is that benefiting you?
Collaboration is much more easier in Miro compared to other competitors
A powerful, although costly, tool for Product Discovery
What do you like best about the product?
I really appreciate the collaborative features—it works very well. Its flexibility allows us to use it for any discovery project we take on, so we end up relying on it frequently.
Non-tech people can grasp basic Miro concepts pretty well.
Never encountered a blocker, so never had to reach out to Customer Support.
Non-tech people can grasp basic Miro concepts pretty well.
Never encountered a blocker, so never had to reach out to Customer Support.
What do you dislike about the product?
The cost can also be a bit high, especially for companies that don't operate in dollars.
The templates are quite useful, but I find myself wishing for more automation, as I end up spending a lot of time making everything look neat and symmetrical. Additionally, it can sometimes be challenging to gauge the size of elements—font sizing, for instance, is so granular that it's easy to lose track and end up without a consistent look.
Sometimes there are small bugs that, tbh, annoy me - for example, elements with the same size don't align for some reason.
The templates are quite useful, but I find myself wishing for more automation, as I end up spending a lot of time making everything look neat and symmetrical. Additionally, it can sometimes be challenging to gauge the size of elements—font sizing, for instance, is so granular that it's easy to lose track and end up without a consistent look.
Sometimes there are small bugs that, tbh, annoy me - for example, elements with the same size don't align for some reason.
What problems is the product solving and how is that benefiting you?
Product discovery is a complex process that we have to start from scratch each time, as the business areas we work with are always different. Miro helps us connect with our customers and visually map out business opportunities, user flows, and more. This visual approach gives us greater confidence in what we're building, helping ensure that we don't end up with a product that fails to address real problems.
Good when it works...
What do you like best about the product?
I like the user interface and intuitive features.
What do you dislike about the product?
I find that it keeps refreshing my board and sometimes even crashes which is really frustrating especially when I'm conducting a session.
What problems is the product solving and how is that benefiting you?
It assists with brainstorming by allowing you to gather a large amount of data in one place and see how everything is connected. It also makes it easier to share ideas, engage with stakeholders, and collaborate effectively.
Visual organization for your ideas
What do you like best about the product?
As someone who is a visual thinker, I love being able to organize my ideas in a Miro Board. The fact that teammates can build and comment on boards at the same time is amazing. It's a tool that I use daily.
What do you dislike about the product?
I found the desktop application really challenging -- it takes a long time to load. I've defaulted to using Miro in the web format.
What problems is the product solving and how is that benefiting you?
Team-based collaboration and brainstorming.
A Must-Have for Product Collaboration and Ideation
What do you like best about the product?
What I like best about Miro is its ability to bring cross-functional teams together in a truly visual and collaborative way. As a Product Owner, I rely on Miro to map out user journeys, brainstorm features, and align stakeholders—all in real time. The intuitive interface, rich template library, and seamless integrations with tools like Jira and Confluence make it incredibly efficient for agile planning and ideation. It’s not just a whiteboard—it’s a strategic workspace that helps turn ideas into action
What do you dislike about the product?
one thing I dislike is how quickly boards can become cluttered—especially during large workshops or brainstorming sessions. Without consistent structure or moderation, it’s easy for content to get lost or become overwhelming. Additionally, performance can lag slightly when working on very large boards with multiple collaborators, and some integrations (like Jira) occasionally require manual syncing or troubleshooting
What problems is the product solving and how is that benefiting you?
As a Product Owner at Xplor Technologies, Miro helps solve one of the biggest challenges in product development—aligning cross-functional teams around shared goals and ideas. It enables seamless collaboration across time zones and departments, allowing us to visually map out product strategies, prioritize data initiatives, and iterate on user journeys in real time.
Miro boards like Payments Data Priorities and Project Planners—frequently updated by my colleagues like Aldrin Aden, Prasanthi Kurapati, and Rohan Modi—have become central to how we plan and track progress. The ability to co-create, comment, and visualize complex workflows has significantly improved our team’s efficiency and decision-making
Miro boards like Payments Data Priorities and Project Planners—frequently updated by my colleagues like Aldrin Aden, Prasanthi Kurapati, and Rohan Modi—have become central to how we plan and track progress. The ability to co-create, comment, and visualize complex workflows has significantly improved our team’s efficiency and decision-making
One of the simpler tools to use...
What do you like best about the product?
Miro is pretty intuitive to use and that's what I was looking for when looking for a flowchart builder.
What do you dislike about the product?
I haven't come across anything I dislike, I'm not a heavy user but for what I need, it does the job pretty seamlessly.
What problems is the product solving and how is that benefiting you?
I can easily create flowcharts of sequences that I'm designing to understand how each point flows to the next
Digital Playground for Service Designers and Futurists
What do you like best about the product?
As a Service Designer and Futures Studies practitioner, my work revolves around synthesizing complex information, facilitating collaborative sense-making, and visualizing strategic outcomes. Miro has transitioned from being a useful tool to an indispensable part of my workflow across all these domains.
I use Miro daily for a wide array of tasks: mapping customer journeys and service blueprints, conducting speculative design and futures workshops (both remote and in-person), structuring strategic initiatives, and running dynamic ideation sessions.
The facilitation tools (timer, voting, "bring everyone to me") are robust. They make remote workshops feel engaging and productive, breaking down the barriers of distance. Even for in-person sessions, projecting Miro allows everyone to follow along and contribute digitally, which is great for capturing ideas in real time.
The pre-built templates for journey maps, blueprints, business model canvases, and speculative design frameworks (like scenario planning) are a massive time-saver and help standardize methodologies across teams.
I use Miro daily for a wide array of tasks: mapping customer journeys and service blueprints, conducting speculative design and futures workshops (both remote and in-person), structuring strategic initiatives, and running dynamic ideation sessions.
The facilitation tools (timer, voting, "bring everyone to me") are robust. They make remote workshops feel engaging and productive, breaking down the barriers of distance. Even for in-person sessions, projecting Miro allows everyone to follow along and contribute digitally, which is great for capturing ideas in real time.
The pre-built templates for journey maps, blueprints, business model canvases, and speculative design frameworks (like scenario planning) are a massive time-saver and help standardize methodologies across teams.
What do you dislike about the product?
On rare occasions, boards that have become incredibly dense with objects and frames can experience slight lag. This is only a inconvenience on massive, months-long project boards.
What problems is the product solving and how is that benefiting you?
Before Miro, insights from research, workshop sticky notes, and strategic diagrams were scattered across different platforms (email, PowerPoint, physical whiteboards). Miro solves this by providing a single source of truth. All our research, ideas, and frameworks live in one dynamic, visual space. This benefits me by eliminating version control issues and ensuring everyone is always aligned on the latest thinking.
Traditional remote meetings (especially strategic ones) can be passive and ineffective. Miro solves this by making collaboration active and participatory. Instead of just talking, my team and clients are building the journey map or co-creating the blueprint together in real-time. The benefit is dramatically higher engagement, richer insights, and a stronger sense of shared ownership over the outcomes.
In short, Miro is solving the fundamental problem of fragmented, disengaged, and static collaboration. The benefit for me is a more fluid, inclusive, and effective way to do strategic, design, and futures work.
Traditional remote meetings (especially strategic ones) can be passive and ineffective. Miro solves this by making collaboration active and participatory. Instead of just talking, my team and clients are building the journey map or co-creating the blueprint together in real-time. The benefit is dramatically higher engagement, richer insights, and a stronger sense of shared ownership over the outcomes.
In short, Miro is solving the fundamental problem of fragmented, disengaged, and static collaboration. The benefit for me is a more fluid, inclusive, and effective way to do strategic, design, and futures work.
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